Sands Chevrolet - Surprise - Service Center

Great job Extremely polite and service was completed in a very timely manner. I really enjoyed looking at their display of classic corvettes, camaros and other Extremely polite and service was completed in a very timely manner. I really enjoyed looking at their display of classic corvettes, camaros and other cars in the showroom. More

My service adviser Jake is top notch My service advisor Jake is top notch. The work done took care of the problems we we ere having with the car. I would highly recommend this dealershi My service advisor Jake is top notch. The work done took care of the problems we we ere having with the car. I would highly recommend this dealership and their service department. More

Treat women like crap Every time I go into your service department you treat me with respect and take care of me. Whether it’s a rental or loaner. And get rid of the proble Every time I go into your service department you treat me with respect and take care of me. Whether it’s a rental or loaner. And get rid of the problem and you listen to me. I am a male owner of 2015 Chevy sonic. But open the other hand my wife comes in with a 2017 sonic and she informs you her vehicle isn’t working properly and she wants it fixed and is willing to leave it there until the problem is fixed and you tell her there are no loaners and that she is having an issue that your mechanics can’t reproduce. So instead of fixing the issue you tell her to go away and come back when it makes the noise. Is that customer service to you? Her car isn’t even a year old and it is making grinding noises. And you won’t help. Ridiculous. I will be filing a complaint with General operations with General Motors. More

Awesome My visit is always a pleasure, everyone is very courteous and ready to please. Bryan always greets me with a smile and makes sure I get taken home and My visit is always a pleasure, everyone is very courteous and ready to please. Bryan always greets me with a smile and makes sure I get taken home and picked up when the car is ready. More

Service dept I went in for a routine service oil change and tire rotation and found out I had another problem that ended up costing me unexpectedly out of pocket I went in for a routine service oil change and tire rotation and found out I had another problem that ended up costing me unexpectedly out of pocket Ken noticed caused stress .jen did everything possible to make it more affordable he didn’t have to do it at he did I am so grateful because I am disabled and we live on fixed income ..made a difference More

Oil change gone right! I took my Camaro to Sands Chevy to get my oil changed. The attendant greeted me and took in my vehicle. I was told of a time they would be finished se I took my Camaro to Sands Chevy to get my oil changed. The attendant greeted me and took in my vehicle. I was told of a time they would be finished serving my vehicle and honored that time. The service department honored my oil and tire balancing coupon I received in the mail. Thank you! More

15,000 mile checkup I was 15 minutes late & they were done in a reasonable amount of time. My experiences have always been enjoyable! They get a 5 Rating! I was 15 minutes late & they were done in a reasonable amount of time. My experiences have always been enjoyable! They get a 5 Rating! More

Never Go Here! I bought my car from this location and they never fulfilled the agreements their salesman made. Now after years of not going there we get a card in th I bought my car from this location and they never fulfilled the agreements their salesman made. Now after years of not going there we get a card in the mail for $50 off any service. My son goes there to get his oil changed and have them look over the car. They do and when there is no issues found in their 15point inspection they try to not let him apply the $50 off towards the oil change. Again going back on their word. They said he had to present the coupon before they printed off the ticket. Why?? Would this somehow change the price of the services? Is the coupon not theirs? They said they would have to reprint the ticket and gave my son all sorts of grief about it. Disgraceful! My son is 19, in college, and not working. Interesting how they talked to him about how they could finance him on a corvette that he looked at while waiting but tried to screw him on a $50 coupon. You've been warned... DONT GO HERE! More

Great experience Car was in for major work to be done. Fast professional service. Called when anything came up. I received my car back within a couple days. Everything Car was in for major work to be done. Fast professional service. Called when anything came up. I received my car back within a couple days. Everythingis fixed More

About what I have come to expect I have had nothing but problems since I switched from Midway where I purchased my truck to Sands minutes from my house. This year my truck door was s I have had nothing but problems since I switched from Midway where I purchased my truck to Sands minutes from my house. This year my truck door was scratched, and Sands repaired....but was the an inconvenience I am just like everyone else no time since I work in East Valley. I was going to use a different service center near work but I had no time. Tried Sands again and seemed ok other than the waiting 15 mins just to get my truck for pick up and my tires were rotated but sensors not reset. So now my rear tire pressure readings are really the front tire readings. The location is so convienent but the headaches I go thru with service department only seems to happen at Sands. More