Sands Chevrolet - Surprise - Service Center

Routine maintenance Bryan was friendly and very courteous. The service was done in less time that was quoted. the car was washed before it was given it to me. Bryan was friendly and very courteous. The service was done in less time that was quoted. the car was washed before it was given it to me. More

30,000 service My car needed its 30,000 maintenance visit. Pete Murrin kept me informed during the whole service appointment, since I was waiting at the dealership. My car needed its 30,000 maintenance visit. Pete Murrin kept me informed during the whole service appointment, since I was waiting at the dealership. I appreciated his attention to my car and made sure that I understood all of the work that needed to be completed. My car now runs and handles great. More

Service Consultant/Service Just wanted to say thanks to Henry Smith (service consultant) for the outstanding service that he has given to me this past year, they don't come any Just wanted to say thanks to Henry Smith (service consultant) for the outstanding service that he has given to me this past year, they don't come any better than Henry. My wife and i have been in Az for over 30-years and he is the best by far that we have had the experience to deal with. The service by your servive department is also "top notch" i always leave with a smile. More

2012 Volt Routine Service and Recall Service was easy to schedule and the length of time was fine. The service contact called to provide information on the maintenance and the pick-up ti Service was easy to schedule and the length of time was fine. The service contact called to provide information on the maintenance and the pick-up time. Everything went according to the schedule. More

Battery repacement Contacted Jake Friedberg and he scheduled my vehicle for service. He provided excellent service and my Impala was quickly checked out, repaired and r Contacted Jake Friedberg and he scheduled my vehicle for service. He provided excellent service and my Impala was quickly checked out, repaired and returned so I could pay the bill and leave.. More

Always a great experience. Henry is my service adviser and I hold him in great regard. I always believe he has my best interest in mind. His follow up is excellent and I truly b Henry is my service adviser and I hold him in great regard. I always believe he has my best interest in mind. His follow up is excellent and I truly believe he has his customers best interest in mind. My truck is the hart for my business and needs to last us another 5 years. Thanks Henry for your great service! More

Service Everytime I have been to Sand's for service on my vehicle they have handled me with complete professionalism and courtesy. I have never left there dis Everytime I have been to Sand's for service on my vehicle they have handled me with complete professionalism and courtesy. I have never left there disappointed. More

60K check-up Brian, my service tech, was awesome from the first phone call until I picked up the car at the end of the day. All of the people at Sands Chevrolet ha Brian, my service tech, was awesome from the first phone call until I picked up the car at the end of the day. All of the people at Sands Chevrolet have been very professional and do what they said they would do. More

Five Year Relationship Gone Although Sands Chevrolet in Surprise might have a comfy lounge, coffee and doughnuts, their customer service is greatly lacking and they have lost my Although Sands Chevrolet in Surprise might have a comfy lounge, coffee and doughnuts, their customer service is greatly lacking and they have lost my trust and confidence. Sands always sends an email asking for feedback from their customers and if not 100% pleased they asked that you call them before completing the survey. Well, I did call to do express my displeasure with the service and was told a manager would contact me within the hour. Three days have passed and so I will have to use social media to vent. It serves no purpose for me to be specific. However, we have lost our confidence with Sands and for the Chevrolet Brand. William Kopp More

Oil change and routine maintenance Wonderful dealership for car care. Service techs are prompt and considerate. They always make sure I am advised on everything that needs to be taken Wonderful dealership for car care. Service techs are prompt and considerate. They always make sure I am advised on everything that needs to be taken care of. More