Sands Chevrolet - Surprise - Service Center

Amazing Brian was incredibly helpful and kind. Kept me updated on my car service and suggestions on what would be best. Brian is a perfect example of the type Brian was incredibly helpful and kind. Kept me updated on my car service and suggestions on what would be best. Brian is a perfect example of the type of employee that companies should have More

Service Call Friendly people and good service. We enjoy our conversation with our representative. Coffee was good.and a clean facility. Service time was good as w Friendly people and good service. We enjoy our conversation with our representative. Coffee was good.and a clean facility. Service time was good as well. More

Oil change Went in for oil change, came out with no air conditioning. The service man did not use eye contact or smile once. He seemed preoccupied and my busine Went in for oil change, came out with no air conditioning. The service man did not use eye contact or smile once. He seemed preoccupied and my business was not as important. More

good experience Brought my car in to have a sensor replaced. The work was done in a timely manner and the Service representative was friendly. I would go back to this Brought my car in to have a sensor replaced. The work was done in a timely manner and the Service representative was friendly. I would go back to this dealership for future repairs. More

Great great service Always a pleasure to work with Jake. Gets the diagnosis, informs you as quickly as possible and helps you get the problem fixed at a reasonable price. Always a pleasure to work with Jake. Gets the diagnosis, informs you as quickly as possible and helps you get the problem fixed at a reasonable price. More

Helpful and knowledgable We needed a new place to service our older Chevy, and we found it. Service was great and we were offered the shuttle service, which we appreciated. We needed a new place to service our older Chevy, and we found it. Service was great and we were offered the shuttle service, which we appreciated. More

Spectacular Matthew, or service rep was very knowledgeable, courteous and professional. I came in with an electrical problem and left with my vehicle up to date Matthew, or service rep was very knowledgeable, courteous and professional. I came in with an electrical problem and left with my vehicle up to date on necessary maintenance issues that I was unaware of. Work was done in a timely manner and I was called ahead of time with an update. My shuttle driver Bob was very friendly and courteous. Overall, my experience was stellar and when I return, and I will, I will be happy to work with Matthew. More

Great Customer Service I have been dealing with Jean Jajou in the service department for years now, & I have followed her to this location even though I live in Phoenix. Gr I have been dealing with Jean Jajou in the service department for years now, & I have followed her to this location even though I live in Phoenix. Great customer service & honesty is what I look for, and I have always found that with Jean. She has always gone above & beyond to help me with my car service. More

Promp and caring service When my car developed a problem with the engine, they took me right away, and gave me a loaner car so I could keep my Dr. appt. Everyone was pleasant When my car developed a problem with the engine, they took me right away, and gave me a loaner car so I could keep my Dr. appt. Everyone was pleasant and helpful. More

great experience. My new Impala had a lot of vibration from the tires. Jake at Sands talked me through the process to discover the problem by driving 1000 miles. Afte My new Impala had a lot of vibration from the tires. Jake at Sands talked me through the process to discover the problem by driving 1000 miles. After the 1000 miles Chevy replaced all four tires and the ride is smooth and straight. Thanks to Jake and Sands for getting the issue resolved. More