Sands Chevrolet - Surprise - Service Center

Service on my 2012 Chevrolet Malibu I dropped off my car on Friday 04/15/2016 at the Sands Chevrolet in Surprise, AZ because my vehicle was leaking coolant. Marc Phillips scheduled my ve I dropped off my car on Friday 04/15/2016 at the Sands Chevrolet in Surprise, AZ because my vehicle was leaking coolant. Marc Phillips scheduled my vehicle to be checked the same day. He was efficient and very friendly. He has wonderful customer service skills and made sure to keep me informed the whole time. Sands Chevrolet repaired my water pump in a timely manner. I am a very happy customer. Thank you very much. I also want to say thank you to shuttle driver Bob Benco, who was very polite and friendly. Keep up the great work! More

Warranty service Staff was friendly, knowledgable and addressed all issues. I was able to get an appointment in a timely fashion and was greeted professionally. I got Staff was friendly, knowledgable and addressed all issues. I was able to get an appointment in a timely fashion and was greeted professionally. I got a free car wash to boot. More

Good servcie Service was accurate and sales person kept me updated on everything. Had a number of items done to the car 30k check. Everything seems to be workin Service was accurate and sales person kept me updated on everything. Had a number of items done to the car 30k check. Everything seems to be working great. More

Satisfied Customer I have been doing routine maintenance on my Chevy Tahoe and the service advisor Mark Phillips has been pleasant, honest, and consistent to work with. I have been doing routine maintenance on my Chevy Tahoe and the service advisor Mark Phillips has been pleasant, honest, and consistent to work with. Therefore, I am comfortable consulting with him prior to service repairs. Bob, the transport driver is also pleasant and reliable. More

Oil Change Jeanie greeted me upon arrival and made me feel welcome. She addressed my oil change service request as well as recommended flushing of my transmissi Jeanie greeted me upon arrival and made me feel welcome. She addressed my oil change service request as well as recommended flushing of my transmission fluids. Customer service was exemplary. More

annual service my new service adviser Bryan Gendrich was very helpful and offered suggestions. When he said my car would be read soon, it was. Thanks for the coffee my new service adviser Bryan Gendrich was very helpful and offered suggestions. When he said my car would be read soon, it was. Thanks for the coffee and sweets. My car was washed and had no water spots. Thanks. Eddie More

Great Service Great & honest service once again. My gratitude to Matt Morzella & Steve Bullock for their attention to detail & being so honest. I have 3 Chevys & t Great & honest service once again. My gratitude to Matt Morzella & Steve Bullock for their attention to detail & being so honest. I have 3 Chevys & there is a reason they all go to Matt & Steve at Sands Surprise. More

Regular Service Call Victor greeted us and was very pleasant and helpful. Great service! Clean, comfortable surroundings. Made to feel welcome as soon as we enter the Victor greeted us and was very pleasant and helpful. Great service! Clean, comfortable surroundings. Made to feel welcome as soon as we enter the grounds. More

Henry is Excellant! Henry has been my advisor for quite a while and he never disappoints. He is truthful and fair and when he says the vehicle will be ready at a certain Henry has been my advisor for quite a while and he never disappoints. He is truthful and fair and when he says the vehicle will be ready at a certain time it is unless it's beyond his control. Don't lose him! More

Great service. Henry did a great job taking care of us. He quoted us a worst case cost on the phone and the total was a few dollars less. Henry did a great job taking care of us. He quoted us a worst case cost on the phone and the total was a few dollars less. More