Sands Chevrolet - Surprise - Service Center

Great Bryan was really great . He made sure I had a pleasant experience .I will be asking for him in the future . I drive from Scottsdale just to have it s Bryan was really great . He made sure I had a pleasant experience .I will be asking for him in the future . I drive from Scottsdale just to have it serviced from this dealership. More

Good job and quick service for my front window tint Once I received my appointment, the reminder message, check-in and work was handled professionally and quickly. He followed up with me during my wait Once I received my appointment, the reminder message, check-in and work was handled professionally and quickly. He followed up with me during my wait time to let me know the progress to get me in and out as he knew that time was a factor for me. More

Liked the customer service, communication and knowledge at . Every department was fully knowledged. Every one was in full disposition to help. The fact that I was called to follow-up on my car status made me fee Every department was fully knowledged. Every one was in full disposition to help. The fact that I was called to follow-up on my car status made me feel at ease that my issue was being taken care of. Other places you call and their answers are vague and confusing. Having one direct contact works very well. More

Usual excellent service As we have come to expect Jake did a fantastic job of finding an intermittent problem with our car and fixed it within an hour. As we have come to expect Jake did a fantastic job of finding an intermittent problem with our car and fixed it within an hour. More

Quick Service 2016 Colorado "Pit Stop" included oil change, tire rotation and tire pressure check (add N if necessary). All went smoothly and relatively quickly. 2016 Colorado "Pit Stop" included oil change, tire rotation and tire pressure check (add N if necessary). All went smoothly and relatively quickly. Service manager Ken was helpful and was able to answer my questions on skid plates and oil change frequency. Thanks Ken. More

oil change and AC issue.not blowing Brian Abbott, IS VERY GOOD AT THIS JOB ,THANK YOU FOR TAKING CARE OF OUR CAR, for the oil change and the AC problem., he had the shuttle ready right Brian Abbott, IS VERY GOOD AT THIS JOB ,THANK YOU FOR TAKING CARE OF OUR CAR, for the oil change and the AC problem., he had the shuttle ready right away to bring me home while car was being serviced. thank you. More

Oil change Jake was great. Took care of a recall before I received the notice in the mail. Fixed alignment while we waited. Great price and friendly. Jake was great. Took care of a recall before I received the notice in the mail. Fixed alignment while we waited. Great price and friendly. More

Great service Henry Smith and the team worked to please us as a customer with professional and great service. Henry kept kept us informed every step of the way and Henry Smith and the team worked to please us as a customer with professional and great service. Henry kept kept us informed every step of the way and was a pleasure to work with. - More

Trouble shooting a rattle from the area of the dash. The service team worked on locating the rattle, which appeared to be coming from the dash. As it turned out, the source of the noise was from the cent The service team worked on locating the rattle, which appeared to be coming from the dash. As it turned out, the source of the noise was from the center panel on the passenger side. The service advisor and driver, who gave me a round trip ride to my house, were both very professional. More

bunch of lying thiefs My name is Jadiel Rojas. I have purchased 2 vehicles from Sands. I have taken my )6 GMC in 3 times for the same problem- transmission issue. The first My name is Jadiel Rojas. I have purchased 2 vehicles from Sands. I have taken my )6 GMC in 3 times for the same problem- transmission issue. The first time they replaced, against my advice, the computer for the transmission. When that was not it, then they listened and replaced the gearbox as I had instructed. it was a mechanical issue, not electrical. Then they did a crappy job at installation and since I got the truck back, it has been giving me a code that comes and goes and it is shifting the 4x4 at will. Finally the code stays on so I took it back and they tried to tell me that it is something else not related- the encoder motor. The encoder motor is an integral part of the gear box so therefore it is under warranty but they were trying to charge me separately. They also caused leaks on my transmission due to crappy installation. Then they had no shame and since I bitched them out, they tried to act like they were doing me a favor by changing the encoder motor and not charging me for it. I must have stupid written on my forehead. And then the manager leaves me a message calling it 3 different concerns. Im in the market for a new $70,000 truck; guess who Im not buying it from. My son will get to keep my old truck so its not a trade in. I will just have to take it to a competitor GM dealer so they can fix the clusterf.... left to me by Sands under warranty and charge Sands for it. :-) More