Sands Chevrolet - Surprise - Service Center

Always experienced good service here Never had a bad experience here especially working with Henry Smith always there working with us and keeping us updated on the progress of the vehicle Never had a bad experience here especially working with Henry Smith always there working with us and keeping us updated on the progress of the vehicle More

From a 2 day job ended up 8 days how would you like that? I been using Vic Morales for a long time he's very good but it's not his fault if the shop took 8 days to do what they told me would be two days to fi I been using Vic Morales for a long time he's very good but it's not his fault if the shop took 8 days to do what they told me would be two days to fix. Also the left my floor mats with grease on them on the driver side and I don't think it was washed after all that. Although Vic gave me a break break on the price that was first quoted but no problems with the car since I've gotten it back More

Detail Engine compartment was spotless and like new. Interior was very clean. Exterior was very clean however missed a few bugs on the front but otherwise Engine compartment was spotless and like new. Interior was very clean. Exterior was very clean however missed a few bugs on the front but otherwise very well done. More

Service Had to have vehicle towed in. Jake was excellent, got be right in and set with loaner car. Car was fixed as quickly as possible. Had to have vehicle towed in. Jake was excellent, got be right in and set with loaner car. Car was fixed as quickly as possible. More

CUSTOMER SUPPLIER RELATIONSHIP WAS AWESOME JEAN JAJOU WAS AWESOME SERVICE REP, CALLED ME THREE TIMES ON UPDATES OF MY SERVICE. BEST KEEP THIS LADY!!! THANKS AGAIN HERB HONEY ONE BIG HUG JEAN JAJOU WAS AWESOME SERVICE REP, CALLED ME THREE TIMES ON UPDATES OF MY SERVICE. BEST KEEP THIS LADY!!! THANKS AGAIN HERB HONEY ONE BIG HUG More

Reasonable and Professional My issue was diagnosed and fixed quickly and for a reasonable price. Bryan was very professional and kind. He kept me informed throughout. I would rec My issue was diagnosed and fixed quickly and for a reasonable price. Bryan was very professional and kind. He kept me informed throughout. I would recommend Sands to everyone. More

Very nice shop I had an oil change and tire rotation on my truck. I was in and out in the scheduled time, comfortable waiting area. The only down side was they overf I had an oil change and tire rotation on my truck. I was in and out in the scheduled time, comfortable waiting area. The only down side was they overfilled my tire pressure, the onboard monitor had my tires at 35psi to 37psi. Easily fixed when I got home. More

Service Sands Service department is great. They were able to fix an electrical problem that Gateway Chevy could not figure out. My car runs great!! Thank you Sands Service department is great. They were able to fix an electrical problem that Gateway Chevy could not figure out. My car runs great!! Thank you More

DEF res heating element went bad Warning lights came on, called service and explained what warning light were on. Told me it was covered by warranty, had parts and if I could come in Warning lights came on, called service and explained what warning light were on. Told me it was covered by warranty, had parts and if I could come in that day - in/out same day!! I have used Sands since moving to Surprise in mid 2017, and has always been a pleasant experience with no surprises, exact time lines and dollars. I highly recommend their service dept. and will continue using them until they give me reason not to. More

It was awesome customer service by Bryan who took great care When I first got there I wasn't on the board but Bryan came over and took control and started the process. He was Professional, courteous, and Friendl When I first got there I wasn't on the board but Bryan came over and took control and started the process. He was Professional, courteous, and Friendly. It was a great experience. More