Sands Chevrolet - Surprise - Service Center
Surprise, AZ
1,846 Reviews of Sands Chevrolet - Surprise - Service Center
Initial service on my new Equinox Ken was my service rep. He was helpful, informative, efficient, and friendly. I could not have experienced a better 'first contact' with your service Ken was my service rep. He was helpful, informative, efficient, and friendly. I could not have experienced a better 'first contact' with your service department. More
The Extra Mile Without a doubt, my Sands Dealership, along with my personal Service Advisor Henry, have exceeded my expectations. I own a Corvette and am very fussy Without a doubt, my Sands Dealership, along with my personal Service Advisor Henry, have exceeded my expectations. I own a Corvette and am very fussy about trusting it to just anyone. I even chose Sands to put my new ZR1 wheels on.my existing tires! Their price was better than the tire store, and they included a free lug nut replacement because the old ones "didn't fit quite right"! They even contacted my warranty company and replaced a leaking wheel seal while waiting for the lug nuts to arrive, at zero cost to me!! The Best Service anyone could hope for. More
MY OUTSTANDING YOUNG SERVICE MANAGER, MR. HENRY SMITH. MR. HENRY SMITH HAS BEEN TAKING CARE OF THE MAINTENANCE ON MY CAR FOR QUITE SOME TIME. HE IS PROFESSIONAL, CHEERFUL, WITH STRONG LEADERSHIP AND SO MR. HENRY SMITH HAS BEEN TAKING CARE OF THE MAINTENANCE ON MY CAR FOR QUITE SOME TIME. HE IS PROFESSIONAL, CHEERFUL, WITH STRONG LEADERSHIP AND SOCIAL SKILLS. IN FACT, YOUNG MR. SMITH DOES NOT ONLY HAVE A VAST KNOWLEDGE ABOUT CARS, HE UNDERSTANDS, AND IS PATIENT, WITH THOSE WHO DON'T! HENRY GETS THE JOB DONE IN A TIMELY MANNER, RESPECTING THE SCHEDULE NEEDS OF HIS CUSTOMERS, AS WELL AS THE DEALERSHIP. ALSO, HENRY IS LOYAL TO HIS SUPERVISOR AND TO HIS TEAM. HE SPEAKS HIGHLY OF BOTH, IN A GENUINE, SINCERE MANNER. HE IS A YOUNG MAN WHO TOTALLY ENJOYS HIS LEADERSHIP POSITION---VERY BRIGHT, CARING, AND A YOUNG FAMILY MAN. CONTINUE TO PROMOTE THIS EXTREMELY HARD-WORKING, DEDICATED SERVICE MANAGER. HE WILL NOT LET YOU DOWN! M. WOOD More
"My visit for a recall notice" Fast and friendly service. Jean greeted me upon arrival and walked me out to my car when it was finished. The shuttle service was great and so was the Fast and friendly service. Jean greeted me upon arrival and walked me out to my car when it was finished. The shuttle service was great and so was the coffee and donut! More
Service Vehicle Went in for service, Oil change and Tire rotation. Jake meet me at the door, He is great, took the vehicle. One houre late the vehicle was back, serv Went in for service, Oil change and Tire rotation. Jake meet me at the door, He is great, took the vehicle. One houre late the vehicle was back, service complete, and washed. Very happy.. More
Best Service Dept Used Sands Chevrolet is the best service dept I have ever used in 35 Years. One of the reasons is due to my Service Advisor Henry Smith. I know when he Sands Chevrolet is the best service dept I have ever used in 35 Years. One of the reasons is due to my Service Advisor Henry Smith. I know when he says something need to be done, due to his knowledge of my auto and trust I have in him I just tell him to complete what needs to be done. You need to keep personal like Henry and Jake to keep the good Customer Service you have. More
Fast and Courteous Service! My car was serviced and cleaned as promised, and ready to go on time with no surprises!! Thank You Henry... you did a great job! My car was serviced and cleaned as promised, and ready to go on time with no surprises!! Thank You Henry... you did a great job! More
Please listen and don't try to sell me unnecessary service All my fluid levels were checked prior to entering service. Service department said fluid levels needed critical attention. I had fluid levels recheck All my fluid levels were checked prior to entering service. Service department said fluid levels needed critical attention. I had fluid levels rechecked again when I got home and, once again, fluid levels were full. Hmmm. Sound fishy? Also, I had my car detailed prior to service. I specifically asked them not to wash my vehicle. When I came out, they had washed my vehicle and left spots all over it. More
Absolutely terrible I have been going to this Chevy since I moved her, bought both of my two cars there. Took my brand new car in for an oil change the first time and tol I have been going to this Chevy since I moved her, bought both of my two cars there. Took my brand new car in for an oil change the first time and told them the alignment did not feel right, they said it was fine. My car was at 3,000 miles then. Took it in yesterday for my second oil change and tried to charge me for it because my "warranty did not cover it" after 6,000 miles. Of course. Will never take my car here again. I used to love Sands Chevy, but not anymore. More
Great service at a great price Had an appointment so got right in. Nice and clean waiting area. Service was completed on time. Service consultant was friendly and explained what Had an appointment so got right in. Nice and clean waiting area. Service was completed on time. Service consultant was friendly and explained what had been done. Keep up the great work. More