Sands Chevrolet - Surprise - Service Center

Customer service I was assisted by Ken Ashby. He was very polite and very informative. He explained the repairs I needed in a way that I would understand. He worked hi I was assisted by Ken Ashby. He was very polite and very informative. He explained the repairs I needed in a way that I would understand. He worked his best to give me a good pricing for the repairs. The time to fix my car did take a little long but I originally went in for just a oil change so the repairs needed were unexpected. Over all i would recommend other clients to Sands and specifically to Ken! More

Routine service, done quickly and treated very well. Jake has been our service rep for several years and continues to be the best! Always helpful, keeps us informed as the service progresses is someone w Jake has been our service rep for several years and continues to be the best! Always helpful, keeps us informed as the service progresses is someone we trust for advise should something unexpected arise. More

Squeaky Brakes Unfortunately, my brakes have been squeaking since shortly after I purchased my Trax. Fortunately, Henry Smith has stayed on top of tracking down t Unfortunately, my brakes have been squeaking since shortly after I purchased my Trax. Fortunately, Henry Smith has stayed on top of tracking down the problem and worked with both the technician, Service Manager, and Chevrolet to try different solutions. He has test driven the car multiple times with me and on his own. While it's been frustrating because of multiple visits, Henry's professionalism has made it easier because I have felt that he really is trying to get the problem fixed. This last visit Chevrolet recommended changing the brake shoes themselves and Henry made multiple test drives after they were replaced to make sure there was no squeaking before turning the car back to me. The problem seems to be fixed at last. But I know that if the problem returns Henry will continue to pursue a solution. I also received a loaner car this time and the rest of the staff I dealt with were also very professional and helpful. All service advisors should be as professional as Henry Smith. More

Service on My '86 Blazzer Once again great service from Matt & Steve in finding the parts & installing them on my '86 S-10 Blazer. The are fair, courteous and go out of their Once again great service from Matt & Steve in finding the parts & installing them on my '86 S-10 Blazer. The are fair, courteous and go out of their way to accommodate the customer. I have gone to 4 other Chevy Dealerships in the Valley, and far and away, Sands - Surprise is the best. More

Excellent and quick service dept. Went in for anow oil change, wiper replacement, and to repair an AC vent. Service was fast friendly and met every one of my needs! They even washed an Went in for anow oil change, wiper replacement, and to repair an AC vent. Service was fast friendly and met every one of my needs! They even washed ando vacuumed the car!!! More

Very Good On time service and very nice to me. I always go to Sands because they tell me what services I will need in the future. On time service and very nice to me. I always go to Sands because they tell me what services I will need in the future. More

Good job It was a good experience. The service rep listen to me! He did what I asked and addressed my concerns . He was very helpful and polite! It was a good experience. The service rep listen to me! He did what I asked and addressed my concerns . He was very helpful and polite! More

Carson Truck Tinting Maintenance Sands has always provided us great service and will continue to get our business. Cashiers and Henry have always been great and I like the atmosphere Sands has always provided us great service and will continue to get our business. Cashiers and Henry have always been great and I like the atmosphere there More

Great Customer Service I am very happy with the staff here at Sands Chevrolet Henry and Steve have really taken care of me! They have given me there 110% customer service an I am very happy with the staff here at Sands Chevrolet Henry and Steve have really taken care of me! They have given me there 110% customer service and really helped me get all my stuff done and worked with me so that I can be ready for my trip In July. They really care for there customers and there safety! Thank you again Henry and Steve for what you do! More

Used car with low miles nightmare You can't get anything fixed at this cash cow dealership. Every time I go in there they find $2000 dollars in repairs. Unbelievable. Will nev You can't get anything fixed at this cash cow dealership. Every time I go in there they find $2000 dollars in repairs. Unbelievable. Will never buy anything again from sands Chevy. More