Sands Chevrolet - Surprise - Service Center

Bring my Kia to Sands Sands does an excellent job. Thanks. Very friendly, and the location is convenient. I receive coupons in the mail and can use them on my Kia also. Sands does an excellent job. Thanks. Very friendly, and the location is convenient. I receive coupons in the mail and can use them on my Kia also. More

Excellent Service I came in for regular maintenance and a minor recall I just received. They found 2 other recalls that needed attention. They took car of everything an I came in for regular maintenance and a minor recall I just received. They found 2 other recalls that needed attention. They took car of everything and I was out the door in 3 hrs with a car wash. Excellent! More

Remote Start issue My sales rep Joey stated that the remote start to the car I bought would work before I left. It did not... and after a return trip to get it resolved My sales rep Joey stated that the remote start to the car I bought would work before I left. It did not... and after a return trip to get it resolved he made the comment that he was not sure if that was covered under the Recon after the sale. The service manager was very friendly, but was not happy that the sales rep did not tell him I was coming in and had limited time to get the work performed. As of now my remote start still does not work, and I have to take it to a different dealer to get resolved. More

Honesty Brought my truck in for a water leak, found out it was a defect in a weld on the radiator. I dropped the truck off first thing in the morning and had Brought my truck in for a water leak, found out it was a defect in a weld on the radiator. I dropped the truck off first thing in the morning and had it back by 4 PM on the same day. More

Running board change I just purchased a new 2015 Silverado. The truck had sat on the lot for some time and the chrome running boards had some tarnish that the detailed cou I just purchased a new 2015 Silverado. The truck had sat on the lot for some time and the chrome running boards had some tarnish that the detailed could not get off. The service department changed out the running boards and they look nice. The service writer called me and told me the truck was finished and they also washed it. I picked up the truck late, almost closing. Surprised to say the boards looked nice but the truck was still very dirty. They did not wash it. No problem except they said they did. More

Super!!! I talked to Jean on the phone and she is the most impressive, helpful, informative customer service person I have every talked to. When I brought m I talked to Jean on the phone and she is the most impressive, helpful, informative customer service person I have every talked to. When I brought my Equinox in, she met me and gave me further information which was great! I have never spoken to any customer service rep in any capacity as your employee, Jean. I cannot say enough about my experience. More

got the job done.9 The work was done and the phone call was on time. They even washed my car for me. Everybody was kind and curteous. Thanks again Sands. The work was done and the phone call was on time. They even washed my car for me. Everybody was kind and curteous. Thanks again Sands. More

Fair customer service The wait was too long for an oil change, the service rep lied to me. I was told the truck was washed, was specifically asked if I wanted it washed an The wait was too long for an oil change, the service rep lied to me. I was told the truck was washed, was specifically asked if I wanted it washed and it ABSOLUTELY WAS NOT WASHED...That was very disappointing for a first visit. It certainly did not leave me with a good taste of the service center. More

Oil leak unknown where it was coming from Great service jake was great and finding out what the problem is from let me know it was a warranty problem and will take care of me very pleased with Great service jake was great and finding out what the problem is from let me know it was a warranty problem and will take care of me very pleased with everything More

Oil Change It always goes quickly, and Brian was friendly, as usual. I've been going for nearly three years, and Kathy at the check out desk is what every compan It always goes quickly, and Brian was friendly, as usual. I've been going for nearly three years, and Kathy at the check out desk is what every company wishes they had. She's friendly, personable, and makes my trip enjoyable. See you in three months! More