Sands Chevrolet - Surprise - Service Center
Surprise, AZ
1,846 Reviews of Sands Chevrolet - Surprise - Service Center
Recall and replacement of fuel filter I get excellent service every time I use your service. I'm also provided a loaner vehicle or a courtesy ride. Very professional staff and excellent pe I get excellent service every time I use your service. I'm also provided a loaner vehicle or a courtesy ride. Very professional staff and excellent people to do business with. I would highly recommend your service. More
Professionalism & attention to detail The ease of making an appointment, greeted immediately upon arrival, friendliness of service rep, complete explanation of areas requiring service, pho The ease of making an appointment, greeted immediately upon arrival, friendliness of service rep, complete explanation of areas requiring service, phone follow-up explaining service needed & said cost. Timelines of repairs. More
Oil/Maintenance First time visiting the dealership, came in for an oil change & maintenance on my Silverado. Very clean facility & very friendly staff. They did what First time visiting the dealership, came in for an oil change & maintenance on my Silverado. Very clean facility & very friendly staff. They did what they said they were going to do & I was in and out in a timely manner and they even washed my vehicle! Thank you -Rene More
my service advisor, Jean J. was great! I called to schedule an oil change thinking it was too late on a Friday morning, but my service advisor Jean J. was able to recommend a time that afte I called to schedule an oil change thinking it was too late on a Friday morning, but my service advisor Jean J. was able to recommend a time that afternoon! When I arrived she met me and I explained what I wanted. She covered the service recommendations that should be performed and when I asked how much longer that might take she said I'd be out in 2 hours. I thought this was fantastic so had the oil change, 3 part Fuel System service and the tires rotated. Jean came to the customer lounge area 30 minutes ahead of time to say everything was done and the car washed. Wow! I was impressed. Jean also looked at my tires and assured me they were in good shape for the coming Phoenix summer and even showed me where to check for the wear indicators in the tread. No previous advisor has done all this for me. I really appreciate Jean going the extra mile and the work done by the mechanics in a very timely fashion. Great Job Everyone! More
What a Surprise Scheduled dealer for warranty work, Only time I ever visit a dealer, use local mechanic for everything else. After the service and attention that Jean Scheduled dealer for warranty work, Only time I ever visit a dealer, use local mechanic for everything else. After the service and attention that Jean gave me I was impressed enough to authorize $2,000 of "other" work that needed to be done on my 2011 Traverse. So far I am very pleased and will probably continue to break my rule of not going to a dealer for mechanic work... Good job Jean. More
Quick service, better than Arrowhead Kinda sucks I ended up paying over $80 for a $10 gas cap. But they charged me a good price for transmission flush. It's close to home, and I trust the Kinda sucks I ended up paying over $80 for a $10 gas cap. But they charged me a good price for transmission flush. It's close to home, and I trust them so I'll be back. More
Excellent I had a great experience . Everyone was very nice and work with me on the price . All work was performed in a timely matter . I will be back to p I had a great experience . Everyone was very nice and work with me on the price . All work was performed in a timely matter . I will be back to purchase a car Thanks Ethel McIntosh More
Great They got me right in, we're kind and professional. I was in and out in 20 mins with my vehicle issue fixed. Thank you They got me right in, we're kind and professional. I was in and out in 20 mins with my vehicle issue fixed. Thank you More
Another great service experience Took my 2015 Colorado in for regular service, my service adviser Ken Ashby meet me in a timely manner got my truck in service and was completed quickl Took my 2015 Colorado in for regular service, my service adviser Ken Ashby meet me in a timely manner got my truck in service and was completed quickly and correctly, kept me informed on when it would be completed and another service well done, these are great guys and deserve some good words, Thank you Sands Chevrolet.... More
Friendly and dependable Took the camaro in for an oil change and was treated fairly when I found out other work had to be done. Jake gave a discount when he could. Took the camaro in for an oil change and was treated fairly when I found out other work had to be done. Jake gave a discount when he could. More