Sands Chevrolet - Surprise - Service Center
Surprise, AZ
1,846 Reviews of Sands Chevrolet - Surprise - Service Center
Always great working with Jake Working with Jake is great, he treats all of my family with kindness and always explains everything to us. I keep bringing my cars (3) to Sands bec Working with Jake is great, he treats all of my family with kindness and always explains everything to us. I keep bringing my cars (3) to Sands because I trust Jake and know he will take good care of us. As long as Jake is there we will bring our cars to Sands. More
unrepaired 1st time, going back They had truck for 2 days, did repairs, I picked up truck, xx light started going on and off, half way home, I LIVE A DISTANCE FROM THIS DEALER, had t They had truck for 2 days, did repairs, I picked up truck, xx light started going on and off, half way home, I LIVE A DISTANCE FROM THIS DEALER, had to continue home, called the next day, talked to Brian G, he could not tell me how the truck was released with a problem still existing. WHO PAYS FOR THE GAS TO COME BACK AND HOME A 2ND TIME?????? More
Everyone was nice and knowledgable Everyone was great...from Brian (my service adviser) to everyone I spoke with. Thank you for the fantastic job. I would definitely refer friends and Everyone was great...from Brian (my service adviser) to everyone I spoke with. Thank you for the fantastic job. I would definitely refer friends and family to you. More
knowledgeable, fast, friendly Jean in the service department was fantastic! She was concise yet informative. Easy to work with and kept me informed at all times on my vehicle sta Jean in the service department was fantastic! She was concise yet informative. Easy to work with and kept me informed at all times on my vehicle status. I was greeted immediately upon entry and my vehicle was lined up ready to go when I arrived for pick up. No waiting for them to pull my car from the back lot. Very refreshing experience! More
General service and repair I took my vehicle in for general servicing and a transmission issue. The staff was very friendly and personable. They let me know exactly how long the I took my vehicle in for general servicing and a transmission issue. The staff was very friendly and personable. They let me know exactly how long the repair would take and what was entails in the repair. They offered me a ride home and a ride back to the dealership when the repair was complete. Very satisfied with the work completed as well as the profionalism of everyone there. More
amazing! Jake was great! The whole team was very helpful from start to finish. The whole appt didn't take long and I enjoyed waiting and talking to everyone. Jake was great! The whole team was very helpful from start to finish. The whole appt didn't take long and I enjoyed waiting and talking to everyone. More
oil change tire rotation very pleased with all areas Ken was a great service man the office was very clean the bathrooms were very clean sales people are great very pleased with all areas Ken was a great service man the office was very clean the bathrooms were very clean sales people are great More
The experience was a good one. I brought my car in for routine servicing. The car was received on time and it was completed in minimal time. The car was returned to me clean. I cons I brought my car in for routine servicing. The car was received on time and it was completed in minimal time. The car was returned to me clean. I consider it to be a sign of a good business when the vehicle is returned to the customer cleaner than when it was received. More
Great Service, Beginning to End From the moment my Service Adviser (Jean) met me at the door, until my service work was completed, I was treated professionally and with respect. The From the moment my Service Adviser (Jean) met me at the door, until my service work was completed, I was treated professionally and with respect. The service diagnostic process was complete and identified the source of my problem as well as a few recommended options that were appropriate for the age and mileage of my vehicle. The work required would take two days; Jean offered a loaner and contacted me promptly when the work was scheduled for completion. The work was actually completed ahead of schedule and I was able to discuss the repair with the technician (Bill) that did the job. All of my questions were patiently answered and I left confident in the quality of the workmanship. I would certainly recommend this service center, without hesitation. More