Sands Chevrolet - Surprise - Service Center

Update of navagational system The service provided by your service manager and service rep Ms Jean Jajou could not have been better. They should be commended. Thank you both.+ The service provided by your service manager and service rep Ms Jean Jajou could not have been better. They should be commended. Thank you both.+ More

Vehicle had to be towed Vehicle would not run and had to be towed from Wickenburg. Further inspection could not detect a problem. Me Ashby was very kind in that he was not sa Vehicle would not run and had to be towed from Wickenburg. Further inspection could not detect a problem. Me Ashby was very kind in that he was not satisfied with techs explanation. Ended up with factory recommendations and so far vehicle is performing as before the incident. More

GREAT SERVICE I took my leased vehicle in for an oil change for the first time.[6,000 miles] that GM includes with your lease. The service manager Ken that helped m I took my leased vehicle in for an oil change for the first time.[6,000 miles] that GM includes with your lease. The service manager Ken that helped me set up m appointment was very courteous and was right there to greet me at my appointed time. He gave m an estimated time my car would be ready and it was actually done early. I had a great experience at your dealership. More

Go see Jean at Sands Chevrolet service department. Jean did a great job looking after me and my truck when I came in to have the side steps and the handle on the driver side. My salesman Chad, is the o Jean did a great job looking after me and my truck when I came in to have the side steps and the handle on the driver side. My salesman Chad, is the one that recommended her to me based on my personality. Chad knew which service rep that would best suit me and he was right. Jean did an outstanding job and I would love to recommend other people and tell them to see and deal with Jean when it comes to service. More

Always good service Bryan is always friendly and helpful. I had to have my wife drop our vehicle off this time for the services needed and Bryan made her feel comfortabl Bryan is always friendly and helpful. I had to have my wife drop our vehicle off this time for the services needed and Bryan made her feel comfortable and explained everything. Thanks again for always taking care of us Bryan! More

Everything went exactly as promised Jean is great. Helped me get what I came for and let me know what else was recommended. Professional and polite. My service was done at the promised t Jean is great. Helped me get what I came for and let me know what else was recommended. Professional and polite. My service was done at the promised time. Thanks for the car wash. More

Great Customer Service Jean is a wonderful service representative. She took the time to go over maintenance recommendations and made sure my vehicle was ready on time so tha Jean is a wonderful service representative. She took the time to go over maintenance recommendations and made sure my vehicle was ready on time so that I could make it to work. She was extremely professional and friendly. I will definitely make all of my future service appointments with Jean. More

Positive Customer Service Michael and Karo did a great job of meeting my service needs. Car looks great with my new window tinting. Appreciate the professional effort. U Michael and Karo did a great job of meeting my service needs. Car looks great with my new window tinting. Appreciate the professional effort. U More

Best experience I’ve ever had at any dealership Ken, as well as all of the staff I talked with, were fantastic! I’m 75 years old and have bought more than 20 new vehicles from several dealerships an Ken, as well as all of the staff I talked with, were fantastic! I’m 75 years old and have bought more than 20 new vehicles from several dealerships and the people I met at Sands were the friendliest, most helpful and competent I have ever met at an auto dealership. Even though they knew I was visiting Arizona from Indiana and the likelihood of my purchasing a vehicle from them was extremely unlikely, I was still treated as if I was a long term customer. More

Rude, not helpful to the customer, cost was outrageous I would never go back, didn’t give me service discount as advertised, didn’t wash car as promised and it took 2 1/2 hours to change oil and rotate tir I would never go back, didn’t give me service discount as advertised, didn’t wash car as promised and it took 2 1/2 hours to change oil and rotate tires. More