
Sands Chevrolet - Surprise
Surprise, AZ
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Very Helpful Ken, the service advisor was very helpful and responsive in making the service experience as pleasurable one. The work was performed in a timely mann Ken, the service advisor was very helpful and responsive in making the service experience as pleasurable one. The work was performed in a timely manner. More
Quick and easy. Third vehicle I have purchased from this dealership! There is a reason I keep coming back. Always easy to deal with and in and out of there in a timel Third vehicle I have purchased from this dealership! There is a reason I keep coming back. Always easy to deal with and in and out of there in a timely manner! More
Nice clean shop The service on my truck was very nice. One thing I do not like about the dealership is, I like to look at new cars while I'm waiting. Unfortunatel The service on my truck was very nice. One thing I do not like about the dealership is, I like to look at new cars while I'm waiting. Unfortunately, all this dealership has in the showroom is new corvettes and a lot of old cars. It is too hot in Phoenix in July to be walking around outside looking at new cars. I do not understand why they do not put one of each type of car in the showroom? Keep 2 or 3 of the old cars and move the rest to a museum. Put cars that I can buy in the showroom! More
Awesome Service advisor was outstanding. Excellent. He ecplained everything to me gave me suggestions for followup and future services Awesome!Service center Service advisor was outstanding. Excellent. He ecplained everything to me gave me suggestions for followup and future services Awesome!Service center was very crowed but yhey completed my service within a reasonable time and even provided shuttle service while I waited More
Service adviser pressure cooker I have decided to go else were from now on. It's constant pressure all the time . Trying to sell you things you don't need or can't afford. I feel soi I have decided to go else were from now on. It's constant pressure all the time . Trying to sell you things you don't need or can't afford. I feel soiled and beaten up by the time I leave. More
My car looks great , but I was unable to pick it up after I was told it was ready because the body shop closes at 5p without my knowledge and didn't leave the paperwork , but I was unable to pick it up after I was told it was ready because the body shop closes at 5p without my knowledge and didn't leave the paperwork with the service center. I got there at 515 as I know the service center closes at 6p so I drove 30 miles out of my way both ways, 1hr of my time wasted, and had to put more gas into my rental car because of this. They couldn't release my car to me as the service center can't go over the body shop paperwork??? Maybe communication could of been a lot better!! I dropped my car off with 3/4 of gas and when I was able to pick it up the next day, it had less than 1/2 a tank? More
Great Service Having just moved to this area, I've had only two services at Sands Chevrolet. Both experiences were exemplary in terms of efficiency, speed and frie Having just moved to this area, I've had only two services at Sands Chevrolet. Both experiences were exemplary in terms of efficiency, speed and friendliness. My service advisor, Bryan Gendrich was really helpful both times. Everything was explained well upfront and the work was completed as promised. I'll definitely continue going there. More
Great service Service advisor was pleasant and helpful. Attended to my concerns and explained future services needed without pressuring me. Honored discounts withou Service advisor was pleasant and helpful. Attended to my concerns and explained future services needed without pressuring me. Honored discounts without hesitation. My vehicle was completed in a timely manner. More
Service Got me in and out on time as I had another appointment after. Jeannie the service advisor is pleasant and listens. Only place I use for service. Got me in and out on time as I had another appointment after. Jeannie the service advisor is pleasant and listens. Only place I use for service. More
Great experience buying my second truck from Sands in Surpri This was my second vehicle bought from sands in surprise. I was very pleased with the people and process. Michael terrazas and Chad Garon are great gu This was my second vehicle bought from sands in surprise. I was very pleased with the people and process. Michael terrazas and Chad Garon are great guys to work with in sales. They both were very professional and had great attitudes. I would like to thank everyone at Sands for giving me a great deal and a great experience. I look forward to working again with Karo in the service dept. another great asset to the sands family. More