Sands Chevrolet - Surprise

Attentive and caring Jean always is amazing in customer service. We have moved and still drive over here for the service from her 45 min drive. Will come again Jean always is amazing in customer service. We have moved and still drive over here for the service from her 45 min drive. Will come again More

Good Experience Had a great experience with Sands Chevy. They took great care of my Corvette, fixed the issue, and kept in good communication throughout the process. Had a great experience with Sands Chevy. They took great care of my Corvette, fixed the issue, and kept in good communication throughout the process. I have been going here for years and they always seem to do a good job. More

Consumer Fraud I brought my Chevy Express camper van to Sands Chevrolet for an oil change. I was told that I have a steering gear leak and that it is a major issue a I brought my Chevy Express camper van to Sands Chevrolet for an oil change. I was told that I have a steering gear leak and that it is a major issue and would cost many hundreds of dollars. As I am a senior citizen traveling alone around the country I wanted it taken care of immediately. I do have an extended warranty and then gave the information to the service writer. Luckily the insurance company was closed for a snow day. I couldn't stay in Arizona and went to a Chevy dealer in Nevada at my next stop. I was told there was NO LEAK anywhere. I did pay $100 for the diagnostic visit to learn I was being ripped off by Sands Chevrolet. I left telephone messages for the General Manager that were ignored. Now filling complaint with Arizona Attorney General's office. More

Horrible service What can you expect from a place that runs of all commission, the min you tell them you don’t have the funds to get the repairs done right then and th What can you expect from a place that runs of all commission, the min you tell them you don’t have the funds to get the repairs done right then and there after you already pay for a full inspection. They turn completely rude and disrespectful. Avoid dealerships period folks go to your local mechanics and provide them business instead of these crooks! More

Oil change was done. Price was slightly more than I had anticipated. We now have been having an oil spot under the car. Was not present before oil change was done. Price was slightly more than I had anticipated. We now have been having an oil spot under the car. Was not present before oil change More

30,000 Mile Service We took our 2017 Chevy Tahoe to get some work done and we had a fantastic experience. They even let us know about some coupons that were available for We took our 2017 Chevy Tahoe to get some work done and we had a fantastic experience. They even let us know about some coupons that were available for the our use. They got us in and out and washed the car for us. More

Great service is a normal thing here I've been having battery issues with my 2016 Corvette. Justin scheduled me right in and took care of other issues at the same time. Vehicle delivered I've been having battery issues with my 2016 Corvette. Justin scheduled me right in and took care of other issues at the same time. Vehicle delivered when promised and fixed the first time. Highly recommend. Thank you. More

awesome service and very timely Service person was very nice and personable. the called me promtly and was able to meet my needs and that's what I look for in a service department Service person was very nice and personable. the called me promtly and was able to meet my needs and that's what I look for in a service department More

quick service brian was upfront and easy to work with.. i have never been in and out of a dealership so quickly. I highly recommend sands in surprise brian was upfront and easy to work with.. i have never been in and out of a dealership so quickly. I highly recommend sands in surprise More

I got the car I wanted Color and style was found exactly what I wanted Zach was patient with my emotional state of mind when trading my Cadillac CTC helped me set up feature Color and style was found exactly what I wanted Zach was patient with my emotional state of mind when trading my Cadillac CTC helped me set up features More