Sands Chevrolet - Surprise

Wonderful! Robert is always a pleasure to work with! He takes great care of my car every time and he makes sure to review the service completed and what might b Robert is always a pleasure to work with! He takes great care of my car every time and he makes sure to review the service completed and what might be considered on the next visit. I was not happy with the service department prior to having Robert as my service advisor. The sales team has always been great! We purchased 3 vehicles from the Surprise location and 3 from the Glendale location. More

Salespeople was helpful explaining trucks accessories and a I purchased from yoru dealership because of one person Mike Pack he recomended waddel store I had purchased my 2001 silverado from Grand ave but I c I purchased from yoru dealership because of one person Mike Pack he recomended waddel store I had purchased my 2001 silverado from Grand ave but I came to you on Mike's advice about your location More

Great service! I called to get a quote on a new battery for my car and Henry let me know that my battery was still under warranty and that the service wouldn't cost I called to get a quote on a new battery for my car and Henry let me know that my battery was still under warranty and that the service wouldn't cost me anything. I was very happy with the great service I received and I would recommend Sands service department to everyone. More

Allgood I called . Got me right in . Fixed what needed fix . Did it all under warranty. The car was done when they said it would be done . Thank you I called . Got me right in . Fixed what needed fix . Did it all under warranty. The car was done when they said it would be done . Thank you More

Now there are problems they dint want to take care of it. Its been a week still waiting for a manager of the service department to call me back. Justin, ken seem like nice guys but tild me work needed to be d Its been a week still waiting for a manager of the service department to call me back. Justin, ken seem like nice guys but tild me work needed to be do to my truck and it didnt need to be done. They wont tell my insurance the same things they told me. Just feel like they are trying to sweep me under the rug and not take care of it. More

Great They were really nice and timely manner of service. I will defenitely be going back for all my service needs. Thank you sands. I love my car They were really nice and timely manner of service. I will defenitely be going back for all my service needs. Thank you sands. I love my car More

purchase of new truck THANKS MIKE FOR DOING A GOOD JOB YOU MADE BUYING A NEW TRUCK A PLEASANT EXPERANCE I WILL PASS THAT ON TO MY FRIENDS AND FAMILY THANKS ROY THANKS MIKE FOR DOING A GOOD JOB YOU MADE BUYING A NEW TRUCK A PLEASANT EXPERANCE I WILL PASS THAT ON TO MY FRIENDS AND FAMILY THANKS ROY More

Oil change and warranty work. The work was good and the truck was clean. However they had to reinstall the cabin filter due to it not being sealed properly. We were offered a disco The work was good and the truck was clean. However they had to reinstall the cabin filter due to it not being sealed properly. We were offered a discount on our service. More

Unhappy I'm not exactly sure how to feel about this dealership. The first three times I took my car in for service, it was for the same issue - a noise I cont I'm not exactly sure how to feel about this dealership. The first three times I took my car in for service, it was for the same issue - a noise I continuously heard in my car that the service guy told me he would have maintenance check and finish. The last time I took my car in for service, the service guy was also the assistant manager and really good with his details of my issue. He took detailed notes and would not let my issue settle until he figured out what the issue was. When he finally understood why I was taking it in, he said he was going to call me the next day and he still has yet to call me. It's been approximately 10 days since I was in the dealership. I never had this issue when I took it to my old dealership before moving to AZ. More

Recall and oil change Overall great service. Came in for recall and oil change and they completed full review of befall to check for any issues that might be undercearrant Overall great service. Came in for recall and oil change and they completed full review of befall to check for any issues that might be undercearranty More