
Sands Chevrolet - Surprise
Surprise, AZ
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Great experience just one issue! Friendly and comfortable!! just wish they were more helpful making customers understanding explaining there options before purchasing vehicle. ( espec Friendly and comfortable!! just wish they were more helpful making customers understanding explaining there options before purchasing vehicle. ( especially to new buyers!) I was hoping to get gap insurance wasnt sure if went through my insurance or when buying when i asked it was to late ive gone to other dealership they explain to what kind of package your purchasing. Next time i know better but it really help for u guys to explain more about stuff like this were to busy and happy especially when purchasing a vehicle and been at the dealership all day u just want to go home and eat. More
awesome car buying experience! LaDarl didn't waste my time. I told him exactly what I wanted, and delivered. I highly recommend this dealership out wad my second car buying experie LaDarl didn't waste my time. I told him exactly what I wanted, and delivered. I highly recommend this dealership out wad my second car buying experience with them, and both times they delivered with flying colors! More
Amazing Service Awesome staff and great service. They are the only place I will go for service on my Camaro. Victor and Koro made my visit feel like I was a close fri Awesome staff and great service. They are the only place I will go for service on my Camaro. Victor and Koro made my visit feel like I was a close friend. More
Wrong Attitudes! This will probably be my last visit to your service department. EVERY time I have taken my vehicle to get JUST an oil change, it doesn't matter which This will probably be my last visit to your service department. EVERY time I have taken my vehicle to get JUST an oil change, it doesn't matter which service rep I use, if I REFUSE any of the EXTRA services you offer, they will give me attitudes of displeasure along with grunts and making faces. If I wanted any of your EXTRA services I WOULD REQUEST THEM. If I schedule an oil change THAT'S ALL I WANT. But it's a courtesy to offer what the vehicle needs. Right! That's fine if you offer these EXTRA services as a courtesy, but if I refuse them don't make your displeasure known! After ALL it's not your money you're spending! More
Fantastic Service Sand's team specifically to the Surprise, AZ location went above the call of duty and fully driven by Jacob Friedberg to give not only great service b Sand's team specifically to the Surprise, AZ location went above the call of duty and fully driven by Jacob Friedberg to give not only great service but exceptional. They were extremely accommodating to provide a loner vehicle while my truck's electrical issue was being evaluated and Jake did an excellent job maintaining communications so I was fully aware of the progress. The wallet ended up taking a hit but it was a great experience working with their team. I can't say enough about how great the service was Jake provided. I'd recommend any day! Thanks. More
See Henry in Service Henry is very professional, gets the job done and most importantly makes his customers his number priority. He will not let you leave unsatisfied. Gre Henry is very professional, gets the job done and most importantly makes his customers his number priority. He will not let you leave unsatisfied. Great customer service! More
Quick, courteous Took my truck in to get 3 recalls taken care of. I thought it would be a few days until I get my bowtie back but they called me the next day and told Took my truck in to get 3 recalls taken care of. I thought it would be a few days until I get my bowtie back but they called me the next day and told me to come pick it up. They did have to order parts for one recall. I was never offered a loner which was a little disappointing. Overall my experience was good and was the deciding factor in purchasing my extended warranty through Sands. The only reason I chose a 4-star rating and not a five-star was because I was never offered a loner. More
Oil change & service They are friendly and they get the job done so I don't have to stay there too long. I've never had a problem there the service is excellent They are friendly and they get the job done so I don't have to stay there too long. I've never had a problem there the service is excellent More
Fast Service We do all of our maintenance work here. Fast service, great costumer service, and quality work. If I don't have a coupon for an oil change they help m We do all of our maintenance work here. Fast service, great costumer service, and quality work. If I don't have a coupon for an oil change they help me find one. If I say I can't do the recommended repairs at this time they are not pushy. I appreciate that very much. More
Straight to the point, excellent service. The best place I ever bought a car in the last twenty years. No bull, good prices, excellent service. Sales person has great knowledge for all cars. The best place I ever bought a car in the last twenty years. No bull, good prices, excellent service. Sales person has great knowledge for all cars. More