Sands Chevrolet - Surprise

Alignment I took my 2014 Cruze in because the alignment extremely off. They fixed the alignment the same day. We took my car home and noticed it was still havin I took my 2014 Cruze in because the alignment extremely off. They fixed the alignment the same day. We took my car home and noticed it was still having issues. I was initially upset the issue wasn't 100% solved in the first place. That is the reason for 4 stars. We took my car back in today and explained the issue was not resolved. It was explained to us that the issue I had with the steering alignment (not the official verbiage) was not common. They fixed the issue free of charge the second time. I appreciate the hard work of this service team and their great customer service. I will certainly return to this location for future service needs. More

Customer Service Issue solved Went in to resolve a complaint and issue I had at the Glendale location, dealt directly with Chad the GM, Josh and Vinny. They turn my experience to Went in to resolve a complaint and issue I had at the Glendale location, dealt directly with Chad the GM, Josh and Vinny. They turn my experience to a much more positive one, made everything quick and easy, and what I was told was done. They Made sure I was informed of everything. The price of the vehicle it was a little high but at the end of the day all my needs were met. And requests were satisfied. More

Great service My experience was the great one. I was allowed to shop for a leave on my own terms was never rushed and they made me feel welcome My experience was the great one. I was allowed to shop for a leave on my own terms was never rushed and they made me feel welcome More

A good time at Sands The entire staff is extremely friendly. Sales personnel is well informed on all of the computer items in the vehicle. Very satisfied with purchase o The entire staff is extremely friendly. Sales personnel is well informed on all of the computer items in the vehicle. Very satisfied with purchase outcome. More

Great people GREAT GREAT dealership! They work with you very well for what you are looking for. They really look out for the buyer and you can't say that about a l GREAT GREAT dealership! They work with you very well for what you are looking for. They really look out for the buyer and you can't say that about a lot of dealerships! If you're in the market for a car definitely check this place out. You will not be disappointed l. More

Jean in service did a great job Jean and mechanics all did a great job getting my car fixed gave me a loaner car for free, kept me informed on what was going on Jean and mechanics all did a great job getting my car fixed gave me a loaner car for free, kept me informed on what was going on More

Warranty repair Warranty covered repair. Ken set me up with a rental car which Sands took care of. Very good to customers. Work completely in timely manner. Warranty covered repair. Ken set me up with a rental car which Sands took care of. Very good to customers. Work completely in timely manner. More

Service Brought my truck in for AC service and a recall notice. The work was done in a timely manner at a fair price. Thank you Brought my truck in for AC service and a recall notice. The work was done in a timely manner at a fair price. Thank you More

Great Excellent service fast and professional customer service. Would definitely come back and get another vehicle from this dealership. They take great car Excellent service fast and professional customer service. Would definitely come back and get another vehicle from this dealership. They take great care of the customers. More

Routine maintenance/emergency I returned to AZ for the winter and discovered my Corvette had a low battery even though I used the prescribed battery tender. The vehicle needed to b I returned to AZ for the winter and discovered my Corvette had a low battery even though I used the prescribed battery tender. The vehicle needed to be transported to Sands Chevrolet for diagnostics and a routine service that I put off last May. My service rep(Jean), as usual took great care of me and kept me apprised of the status until work completed and car was 100%. I have come to expect this excellent service from both Jean and the service dept. More