Sands Chevrolet - Surprise

Absolutely hate this place. Every year or so I get tricked to come in by them mailing me coupons for an oil change or a brake job, and once you get there with a coupon that says "Synthetic oil change tricked to come in by them mailing me coupons for an oil change or a brake job, and once you get there with a coupon that says "Synthetic oil change 39.95" they tell you it's synthetic blend. I called them and asked the receptionist to speak to a general manager, who then proceeded to transfer me to a service scheduler person, and once I explained to him that I wanted to speak to a general manager, he then said he would transfer me to his secretary.. and then transferred me back to the same receptionist who initially picked up the phone...... and then I got transferred to the general manager's voice mail.. The manager called me back the next day regarding the coupon issue and explained that fitting an additional word such as "Synthetic-blend" would be impossible because there is not enough room for 5 more characters. More

Came in for a coupon special oil change and car wash. Third visit and was completely satisfied with the service and the speed it took to complete the job. Cody was friendly, efficient and informative. Third visit and was completely satisfied with the service and the speed it took to complete the job. Cody was friendly, efficient and informative. More

We wanted to purchase a used car to decrease our monthly car payment without increasing our debt. Brad and the managers at Sands understood our needs and listened to what we were trying to do. They sugges car payment without increasing our debt. Brad and the managers at Sands understood our needs and listened to what we were trying to do. They suggested vehicles that suited our active family and helped us find a vehicle we are very happy with. The negotiation process was very straight forward and I really feel the managers went the extra mile for us. Never once did I feel we were anything but VIP clients, even in light of our low budget. Thank you Sands! More

I previously purchased a new vehicle from Sands and was very happy with the sales people and the car. However after a year I needed a larger vehicle and went back to Sands after looking at a couple of oth very happy with the sales people and the car. However after a year I needed a larger vehicle and went back to Sands after looking at a couple of other highly recommended cars and found Mike Wimberly, the fleet mgr. to be very friendly, helpful and knowledgeably as to the best choice for me based on what I needed. I purchased a Chevy Equinox LT and am extremely happy with it. I believe I received the best possible amount for my trade-in based on internet sites I checked and also the best price on the new vehicle. I highly recommend Sands to anyone who is looking for an honest dealer and a great price. More

These 3 people: Colin, Sean and Santana are truly the BEST in the business. After spending hours each night for almost a week of looking for cars and working with other dealerships, sales & finance peop BEST in the business. After spending hours each night for almost a week of looking for cars and working with other dealerships, sales & finance people - it was a refreshing experience working with these gentlemen. Colin, our salesman, is the epitome of nice. His friendly mannerisms drew us in and made us feel more comfortable. We were undecided between 2 vehicles and he freely gave his opinion & it mirrored ours - giving us more confidence in our choice. He listened to our needs, desires and wants & didn't pressure us throughout the entire process. He treated us like he feels he'd like to be treated - like he was buying the vehicle himself. We actually feel we know him better as well & enjoyed talking with him - even on a personal level. Sean, the Internet Director, worked the numbers for us with incredible precision & knowledge - giving us so many options. He ensured we got the price and payment we were looking for. Sean also took time to explain the hows and whys of interest and its relationship to our rate & payment. He knew our pre-approval rate & topped it!! We received the best rate possible. Santana, the Finance Manager, took time to explain the amounts, possible warranties and different insurance policies that were available to us. We signed our contract with confidence. Thank you Sands Chevrolet Surprise, for employing great people that will keep us coming back and keep us referring our friends to your dealership. (it's now our dealership too!) More

I took my 2007 Yukon in for an oil change and tire rotation. I had never been to the Sands dealership before and finding their internet special prices decided to go. I was impressed by the facility rotation. I had never been to the Sands dealership before and finding their internet special prices decided to go. I was impressed by the facility when I drove up. I was greeted promply on the service drive and asked what I needed. I was not pressured to include additional services. My wait time was one hour which included my services plus a car wash. The waiting area was very plesant and the display of ventage chevys was intersting. I'll go there again. More

They had the easiest buying experience I ever had, NO BS just a great price no body could beat! I highly recomend this dealer to anyone! The staff was very straight forward and willing to make a deal with n just a great price no body could beat! I highly recomend this dealer to anyone! The staff was very straight forward and willing to make a deal with no hassel or back and forth, they offered the best deal on the first try! More

Called and spoke to dawn on wednseday and ont Thursday I had been approved with my payment and vehicle sale was so easy I have my girlfriend going down to pick up a car on Sunday I would recomend sands to a had been approved with my payment and vehicle sale was so easy I have my girlfriend going down to pick up a car on Sunday I would recomend sands to anyone I have another relative comeing down to look at a car here looks like we will be a sands family for years to come More

Professional & friendly staff. Worked with me to give me the amount I was looking for for the trade-in for my car. I did not feel hurried or rushed and the staff answered all my questions. They explained me the amount I was looking for for the trade-in for my car. I did not feel hurried or rushed and the staff answered all my questions. They explained all the sale terms and and additional options without me feeling pressured. More

Bought our 2011 Chev Equinox at Sands Chev in Surprise AZ and have been treated with nothing but greatness from everyone there. I would highly recommend this dealer not only for sales but for service, I have and have been treated with nothing but greatness from everyone there. I would highly recommend this dealer not only for sales but for service, I have been thoroughly impressed with everyone! More