Sands Chevrolet - Surprise

Worked well with me, I was a first time buyer. The staff was very friendly and helpful. Sales rep and other staff were not pushy like most dealerships. Made my buying experience very simple. Would definitel was very friendly and helpful. Sales rep and other staff were not pushy like most dealerships. Made my buying experience very simple. Would definitely recommend to buy here. More

I found what I was looking for online (2006 Dodge Ram 1500 Mega Cab). I emailed for more information and Mike Lehr responded via telephone. I made an appointment with him the same day (Sunday). I told Mi 1500 Mega Cab). I emailed for more information and Mike Lehr responded via telephone. I made an appointment with him the same day (Sunday). I told Mike what I was willing to pay monthly and what I had to offer for a trade. He never pressured me to go any higher and instead asked me if we could not make it work how long was I willing to wait and I told him I am very patient and willing to wait for the right vehicle...well I fell in love with the one that I saw online. We made the deal and signed the papers. I felt he was on my side the entire time. Also, I was called on Tuesday to come sign the final papers and Chris Sollars actually found me a better deal with an even better interest rate that we had originally agreed upon. By the way, both men were very enjoyable to work with!!!! Oh and lets talk about price....I was given an extremely great price for my truck....I have compared and found no other with the same options at the same price as what I was offered and paid. Also, I was given an excellent offer on my trade-in!!!! More

Nancy made buying a new car very easy!!! She knew her Nancy made buying a new car very easy!!! She knew her stuff and did a wonderful job to make my husband and myself very comfortable.... I will only bu Nancy made buying a new car very easy!!! She knew her stuff and did a wonderful job to make my husband and myself very comfortable.... I will only buy cars from Sands!!! Thank You Nancy!1 More

Scott made sure that I was overly satisfied. He exhausted every option possible to ensure that I was happy. I will never go to any other dealership than sands. every option possible to ensure that I was happy. I will never go to any other dealership than sands. More

I really appreciate the outstanding customer service I received from Sands Chevrolet. Codie kept me inform of were my vehicle was at on the service I was requesting, I was very impressed on how he remembe received from Sands Chevrolet. Codie kept me inform of were my vehicle was at on the service I was requesting, I was very impressed on how he remembered my first name. I noticed he gave the same outstanding service to all the customers he was helping. This is the reasons i continue to bring my vehicles to Sands Chevrolet in Surprise. Outstanding service is hard to find these days, thank you Sands Chevrolet for making me feel like a value customer. More

I should have been told to return at closing because I was not waiting for my vehicle to be serviced it would be finished later. was not waiting for my vehicle to be serviced it would be finished later. More

I don't want to give them any rating at all! Worst service department I've ever been to! I have taken my van back to them 4 times to fix the problem, paid over $1300 and they tell me they test drove i service department I've ever been to! I have taken my van back to them 4 times to fix the problem, paid over $1300 and they tell me they test drove it, and assured me the problem was fixed. Not even 5 miles away from the dealership and low and behold IT'S NOT FIXED!!!!!! The service manager Matt is RUDE and CONDESCENDING! Argued with me that there's nothing wrong with my vehicle and I'm wrong.. UMMM I think I would know how my van for the past 2 years acts and when it's not working normally. They keep guessing on what needs to be fixed.. "it could be this" they've replaced so much stuff I don't even know where to begin and all of it for no reason!!! All I wanted was for my vehicle to fixed.. why is that so hard for a "Master Technician"?? HORRIBLE PLACE!!! AVOID THIS PLACE!!! More

Sands Chevrolet in Surprize, AZ. is by far & away a world-class organization. From the minute I drove up to the moment I drove away, I couldn't have asked for a more positive & exciting experience. Wh world-class organization. From the minute I drove up to the moment I drove away, I couldn't have asked for a more positive & exciting experience. When an organization is as smooth as the car I am driving, it speaks volumes about the dealership. If you are looking for top-rated customer service & a seamless transaction, Sands Chevrolet is the one & only stop you will ever need. More

I did most of the research online. Website was easy to navigate. Internet Sales Person (Tibor Dobrosi) did and outstanding job working with me to find and purchase the truck I have waited two plus years navigate. Internet Sales Person (Tibor Dobrosi) did and outstanding job working with me to find and purchase the truck I have waited two plus years for. I have shared my experience with my friends and family. I rated this five stars because there was no option to give six. More

We always receive great assisstance from Jake; he is always courteous and kind in helping us resolve any situation. Sands Chev/Surprise has been excellent. always courteous and kind in helping us resolve any situation. Sands Chev/Surprise has been excellent. More