Sands Chevrolet - Surprise

Jake is always very helpful and willing to do whatevr it takes to make the entire service experience more convenient. Very knowledgeable and his efforts to get me in and out are greatly appreciated. takes to make the entire service experience more convenient. Very knowledgeable and his efforts to get me in and out are greatly appreciated. More

My overall experience with this dealership has been horrible since we purchased our car. The sales dept was awesome, professional and patient with us. Other than that, the other departments we have de horrible since we purchased our car. The sales dept was awesome, professional and patient with us. Other than that, the other departments we have delt with will leave us to have our car taken care of elsewhere. The day the car was brought home, I noticed some paint issues. I immediately took it back and the sales people were responsive and had it set up to be repaired. We dropped our car off with 3/4 of a tank of gas, only to get it back with the gas light on. Not sure how that much gas is used, since it is only a 40 mile round trip. In reviewing the repaired areas, there was clear coat runs down the door that were not caught. Basically was told that either I can drop it off again to have it repaired, or leave it with them again to correct. The service person told me that the car was washed, which is always awesome. Except when they washed it, the convertible top was immediately put down, so it never dried. When I put the top up when I got home, water was everywhere. We then stopped by the body shop to fix the clear coat issue. They fixed the clear coat issue, but now I have a spot where it was buffed to much and is down to the primer. Further more, my black convertible top now had white spots everywhere. So if you need to buy a car, the sales people are great, But pray that you don't have issues, as they will more than likely have your car to re-fix things than you will to drive it. More

I went in with the intention of trading in my 07 Silverado for a brand new one and that is exactly what happened in a very timely and friendly fashion. I got more for my trade-in than I expected an Silverado for a brand new one and that is exactly what happened in a very timely and friendly fashion. I got more for my trade-in than I expected and a good deal with good financing to boot. Dory, her sales manager and Chris in finance worked very hard to make this deal happen. Thank you. More

very pleased with the whole buying experience everybody at the dealer was wonderful they treated me like i was very special and really mattered to them i felt like family at the dealer was wonderful they treated me like i was very special and really mattered to them i felt like family More

Great Experience! Highly recommend, best experience of Great Experience! Highly recommend, best experience of any dealer I have dealt with over 40 years.Demonstrated they wanted to make a deal instead of Great Experience! Highly recommend, best experience of any dealer I have dealt with over 40 years.Demonstrated they wanted to make a deal instead of beating you down.By watching their weekly newspaper ads, I was willing to drive 50 miles to make the deal. More

We got an amazing deal and stayed within the amount that we could afford! Jerry Moore and Chris Scott went all out to make sure we got the deal that we were looking for. Sands Chevrolet has a very welcomi we could afford! Jerry Moore and Chris Scott went all out to make sure we got the deal that we were looking for. Sands Chevrolet has a very welcoming and professional sales staff. Overall Sands is a great dealership and we would recommend it to everyone. More

Great atmosphere and low pressure. Tibor was very knowledgeable and thorough with all features of vehicle. I was treated very fairly with my trade in and was able to take possession of vehicle in a t knowledgeable and thorough with all features of vehicle. I was treated very fairly with my trade in and was able to take possession of vehicle in a timely manner. Finance aspect of deal was explained in detail and went smoothly. I would recommend this dealership and in particular the salesman I dealt with to family or friends looking for a new or used vehicle. More

Only thing that could get better is if it would of taken less time. We were at the deakership for seven hours. All the staff were top notched. less time. We were at the deakership for seven hours. All the staff were top notched. More

Took care of everything, fair appraisal of trade-in car, found financing for us, fast turn-around, no pressure sales dept, would recommend to a friend found financing for us, fast turn-around, no pressure sales dept, would recommend to a friend More

Used car sales manager was worst I have ever met. Extremely rude and would not help explain anything. Would not use this place again if my life depended on it. Extremely rude and would not help explain anything. Would not use this place again if my life depended on it. More