Sands Chevrolet - Surprise

This was my second visit for auto service at Sands Chevolet in Surprise, AZ. Needless to say I was a repeat customer after the exellent treatment and service from all the personnel I was in contact w Chevolet in Surprise, AZ. Needless to say I was a repeat customer after the exellent treatment and service from all the personnel I was in contact with and after this 2nd visit I'am 100% sold on this service Dept. I also appreciated their management follow-up of my satisfaction with their service and their employee's attention to my requests. This is an Outstanding Dealer Service Facility ! More

I found the above Sands Chevrolet employees; first meeting Frank Glad, and others, to not only represent Sands Chevrolet, excellent, but I found them to be brothers and sisters in my Lord Jesus Christ meeting Frank Glad, and others, to not only represent Sands Chevrolet, excellent, but I found them to be brothers and sisters in my Lord Jesus Christ, and represented him, as well, in their, speaking, knowledge, physical characteristics, and dress. Thank You! As GOD is my witness, because there is none higher, the above is true for the day 05-17-2012, in which I purchased the best car, I have ever had (body style 2DR, CPE,2LT, BLack, 2012, Comaro, Chevrolet. This reminds me of the other Chevrolet, I purchased new, in 1979, which was a Black, Monte Carlo. (. . SINCERELY, PAUL TACY More

I went into the dealership for a oil change last Saturday I went into the dealership for a oil change last Saturday morning. I waited for two hours and Service Advisor stated that my car was finished. He the I went into the dealership for a oil change last Saturday morning. I waited for two hours and Service Advisor stated that my car was finished. He then proceeded to tell me that my 2007 Toyota Camry Hybrid vehicle needed 3 fan belts replaced, which would total $220.00. I'm not sure why he would tell me this, because my car has 1 serpentine belt not THREE. In addition to this, I recieved a second opinion from a Toyota dealership that found no deterioration of the serpentine belt. When I called to speak with the service advisor, he responded with: "well the technician must have confused your car with someone elses". I don't know if this kind of mistakes happen very often or just the fact that someplaces try to con a female coming into the dealership by herself. I certainly won't be returning to Sands Chevrolet. More

Larry was our salesperson he was very knowledgeable and answered our questions. He was not in our face to buy. We felt very comformable and at ease with his help. When I had an accident after a mont answered our questions. He was not in our face to buy. We felt very comformable and at ease with his help. When I had an accident after a month of owership we came back to have Larry to help us buy another Cruze. The little car protected me just as Larry said it would. More

My overall experience with this dealership was pretty good. I was a little surprised to say the least. There were no game tactics. I felt the price for the new vehicle was fair. I did sense a little good. I was a little surprised to say the least. There were no game tactics. I felt the price for the new vehicle was fair. I did sense a little bit of disappointment in their faces when I was letting them know that we wanted to think about it and return but of course that would be expected when they spend a couple hours with you and worry that you won't be back. But they gave us our space and time to think it over and we decided "last minute" that we wanted to take the deal. I also did not feel pressured in finance when we discussed extended warranties or gap. The signing was done very quickly and before we knew it we were on our way with our brand new Chevy Equinox. Thank you Sands Chevrolet of Surprise for making our car buying experience easy and refreshing! I will be referring and doing business with you again! More

Eric was very personable and knowledgeable. He, his manager, the finance representative and Allstate representative were all very professional, and their helpfulness was greatly appreciated. manager, the finance representative and Allstate representative were all very professional, and their helpfulness was greatly appreciated. More

I was there to help my daughter purchase a car. The dealership was very helpful in getting her into what she wanted and what she could afford. I would refer this dealeship to anyone. Great service. dealership was very helpful in getting her into what she wanted and what she could afford. I would refer this dealeship to anyone. Great service. More

Great customer service!! Tony helped us with what we wanted and we walked out of there with our Traverse! We are very happy and our kids are happy too! wanted and we walked out of there with our Traverse! We are very happy and our kids are happy too! More

i had stop by just to check out the 2012 trucks,cause own a 07 silverado and was just looking maybe to trade it in. so they stated i was a little negative to come back in a few months. which i was fine wi a 07 silverado and was just looking maybe to trade it in. so they stated i was a little negative to come back in a few months. which i was fine with.two weeks later i get a call from the sales person paula ,she stated they had some new rebates and NOW THIS WOULD WORK SHE PROMISED ME.SHE THEN PUT ME ON THE PHONE WITH HER SALES MANAGER HE SAID PLEASE COME IN.i will not waste your time .i came in he greeted me at the door and shook my hand ,THE N STATED I WILL PUT YOU IN A NEW TRUCK TO DAY.you have my word.so i was there about 6 hours then comes and wants more money down from what we agreed on, and a higher monthly payment.well i walk out,it gets better .now once again this sales person paula calls me again saying she was sorry and i do have a few trucks that would work,i get there she has one truck which was older then my truck wants me to trade in mine for.these people are liers and dishonest,dont trust them More

I went in for a oil change. And ended up trading my 2010 avalanche for a 2012 avalanche The sales man Sean was very polite and helpful. avalanche for a 2012 avalanche The sales man Sean was very polite and helpful. More