Sands Chevrolet - Surprise

We have purchused many vehicals from sands over the years, We feel like family when we go there,,we will continue to buy from sands. years, We feel like family when we go there,,we will continue to buy from sands. More

Joseph Rojas stayed active and attenative to what is was interested in as far as vehicles. He was extremely upbeat polite and outgoing to each vehicle I showed interest in, and would gladly recommend him to interested in as far as vehicles. He was extremely upbeat polite and outgoing to each vehicle I showed interest in, and would gladly recommend him to anyone and also look forward to working with him again... excellent customer service More

BUYER BEWARE!!!!!!!!!!! I actually wrote my first review which was 5 stars. Unfortunately, I can't delete it. We were unhappy with our purchase of our vehicle after having it about 10 days. We just didn' which was 5 stars. Unfortunately, I can't delete it. We were unhappy with our purchase of our vehicle after having it about 10 days. We just didn't like the way it felt, it was hard for me getting in an out of it. We went to try to return the vehicle because Chevy advertises that if your not satisfied for any reason, you can bring it back. They call this the Love it or Return it. What a load of crock!!! They scammed us by giving us a $500 rebate that they sneakely put into our contract which supposedly nullifies that deal so you are stuck with the car. After doing some more looking over our conract, we also noticed our trade-in that we shook on was $2500 less than what was agreed. THESE GUYS ARE TOTAL RIP OFFS. BUYERS BEWARE!! EVERYONE IS REAL NICE TO YOU UP FRONT. CHECK YOUR PAPERWORK!! More

My wife and I have bought four cars (two each) from Sands Chevrolet dealership. The professionalism, courtesy and above-and-beyond service is without equal in our minds. Since we moved to Arizona, we have Chevrolet dealership. The professionalism, courtesy and above-and-beyond service is without equal in our minds. Since we moved to Arizona, we have met, and now consider as friends, a number of current and former Sands employees. Each and every one of these men and women have provided superior service to myself and my wife. Each of our cars has performed flawlessly, and if any problem occurs with a vehicle, we can be sure it will be quickly, accurately and expeditiously resolved. Marilyn and I both higly recommend Sands Chevrolet of Surprise for anyone looking to purchase either a new or gently-used vehicle. More

The sales people were very professional (Paula & Joe) in helping me find the right truck I wanted and they found it. Thanks again to Sands. in helping me find the right truck I wanted and they found it. Thanks again to Sands. More

I Had a excellent buying experience with my salesman Sean. I would buy from them again, and I would also tell friends and family about the time I had. Sean. I would buy from them again, and I would also tell friends and family about the time I had. More

Dont waste your time here if you are looking for good communication and a good deal. Typical salesman BS to try and get you in the door. communication and a good deal. Typical salesman BS to try and get you in the door. More

I AM PLEASED WITH THE SERVICE,WORKING WITH ME IN FINDING THE RIGHT CAR. AFTER TEST DRIVING THREE DIFFERENT MODELS. I DECIDED ON THE 2012 MODEL MALIBU. THE RIGHT CAR. AFTER TEST DRIVING THREE DIFFERENT MODELS. I DECIDED ON THE 2012 MODEL MALIBU. More

I recently bought a 2008 Silverado from Sands and had it about a month when I notice the paint was starting to "star" on the hood. I took it back and the dealership put me in a brand new 2012 Silverado. T about a month when I notice the paint was starting to "star" on the hood. I took it back and the dealership put me in a brand new 2012 Silverado. The payments were a little higher but with the full warranty and all new tires my wife and I figured it was too good to pass up. Brandon and Eric worked very hard for me to get the deal were I could afford it. Great guys! More

When we visited the first evening around closing the salesman and staff were very nice. When we came back the next day to purchase, the results were much different. We are sorry we even bought from Sa salesman and staff were very nice. When we came back the next day to purchase, the results were much different. We are sorry we even bought from Sands, and in retrospect, we should have told them we would go elsewhere. There were lots of bad moments .. the first was the fact that the salesman told us that our payment would be upwards of $300 without even knowing what kind of credit we had. I was insulted because the amount we were borrowing was low, and our credit rating is over 800! When I told him the payment was not close to accurate nor acceptable, he said he has to give worst case scenario. How insulting! Then we were told we had not choice but to pay $200 for an etching fee that the dealership puts on every car in their lot, and then passes on to the purchaser. That is bull and is when we should have said goodbye. Wish I could do it over again. The car ended up being a smoker's car, even though we were told it was not. Once their cover-up smell wore off, it was obvious it was a smoker's car and it stinks. But the worst part was the conversation with the finance person. When I told him I was upset with the $200 fee, he said that the $200 also comes with a $2,500 protection in case the vehicle is stolen. I told him we were not concerned with our vehicle being stolen. He argued that vehicles are stolen all the time. Then he asked about the warranty because as he put it "our car has no warranty". I told him I believed it had a 30 day warranty and he said "that is like having no warranty, but then again, cars don't get stolen either"! Unbelievable and rude! To top it off, we had a broken light on the car for them to fix. When we brought it in, the service person took 50 cents out of the vehicle-- must have been hungry or thirsty. My advice .... stay clear of this place. They are unprofessional and money grabbers! It was my first purchase in AZ and was a terrible choice. Wish I could wind the clock back on this one. More