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Sands Chevrolet - Surprise

Surprise, AZ

4.3
2,816 Reviews
Sands Chevrolet has been serving Arizona for over 75 years, and is locally owned and operated. We are committed to making your buying experience a great one. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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16991 W Waddell Rd

Surprise, AZ

85388

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Showing 2,816 reviews

July 07, 2013

I have purchased 2 cars within the last year, and have had nothing but friendly salesman....very quick process...in and out! The service department is excellent too!!! If you are in the business of purc More

by shannie100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Marinaccio
July 07, 2013

I was reffered to Thomas by family he is the Best this company has to offer Awesome service. Ask for Thomas Hughes at this sandschevrolet More

by juanquijas65
Price
Recommend Dealer
Yes
Employees Worked With
thomas hughes, Thomas Hughes
July 06, 2013

I received a letter from Sands that they may be able to reduce the current interest rate on the 2006 Chevy Malibu I purchased used from them in 2011, so I made an appointment and dealt with Joe Tatman. Su More

by RenaB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan (Service) and Marcus (Finance)
Jul 17, 2013 -

RenaB responded

There has been further unsatisfied dealings with Sands Chevrolet after this review was written and I will be posting another not so favorable review since I cannot delete or amend this one.

Jul 19, 2013 -

RenaB responded

**UPDATE** (they need to really give a delete or amend option including for responses). Emily Moore has diligently (it may be her job, but she's still a rockstar and I feel went above and beyond especially since I became "that person") worked with me and the items I was unsatisfied with and all has been resolved. Can't say that's ever happened in past car purchases at other dealerships. It's usually "too bad so sad". Thanks Emily for all your hard work and it's seriously super appreciated!! Go to Sands Suprise and see Joe Tatman and say Hi to Emily and let them know I sent you!

July 05, 2013

DeShawn is a great salesman he seemed very professional and he knew what he was talking about he wasnt pushy at all and provided excellent service! More

by mbrian
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DeShawn Saltsman
July 01, 2013

Erin was perfect very knowledgable she really impressed me with the vast info on my link great experience best sale person EVER! I'd recommend everyone I know to Erin she has the personality very professio More

by Cfl
Customer Service
Recommend Dealer
Yes
July 01, 2013

My husband and I went in the dealership, looking for a car after leaving another dealership that was unable to meet our needs, and price point. After working with Ryan Jones, he was able to not only get More

by Laurenkay007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
July 01, 2013

The sales team was very nice and went out of there way to meet my needs. They explained things in a way I understood and I had a great experience and got a great used car!! I would highly recommend them to m More

by Asweet45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Jones
July 01, 2013

The service i received was outstanding. the employee The service i received was outstanding. the employee greeted me and a nice fashionable, and professional manner. He was able, and well knowledgeable More

by james1300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
July 01, 2013

I have been to many dealership and have had my fair share of bad experiences; because of this I am usually very pessimistic about the whole process. With that being said, I had a chance to work with Bonnie P More

by BillMadewell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bonnie Pinnell
June 30, 2013

Sands Chevrolet in Surprise is awesome and my sales person Ken Johnson is the best! Ken was very helpful in helping me find just the "right" Malibu! He is very knowledgeable and absolutely knows his More

by terisellsaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Johnson
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