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Sands Chevrolet - Surprise

Surprise, AZ

4.2
2,811 Reviews
Sands Chevrolet has been serving Arizona for over 75 years, and is locally owned and operated. We are committed to making your buying experience a great one. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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16991 W Waddell Rd

Surprise, AZ

85388

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Showing 2,811 reviews

July 11, 2013

Erin Morgan is "can do" person. She listened to what I needed, what I wished to spend, and we worked together to make it work. Before leaving the dealership, I specifically asked her some of he More

by wambos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
July 11, 2013

When purchasing my first new car I was given quality insurance, respect, and wonderful customer service in the process of finding and purchasing. & now even after the sale. making sure I'm still the up More

by Juliana21
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ryan
July 09, 2013

Erwin was great. He really helped me get the car I wanted and helped me through getting it all set up. Great dealership to work with. More

by marcym72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
July 09, 2013

I used Sands Chevrolet in Surprise twice now and purchased three vehicles total new and used! It has always been a good experience. Nathan was very patient and the service was outstanding! Thanks Na More

by fabsreview
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
July 09, 2013

My experience with Mr.Hughes was perfect, he helped me find an affordable car that I actually want to purchase. He was very informative and very kind, I will definitely be telling others about this dealer More

by Whittr123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Hughes
July 07, 2013

I was reffered to Thomas by family he is the Best this company has to offer Awesome service. Ask for Thomas Hughes at this sandschevrolet More

by juanquijas65
Price
Recommend Dealer
Yes
Employees Worked With
thomas hughes, Thomas Hughes
July 07, 2013

I have purchased 2 cars within the last year, and have had nothing but friendly salesman....very quick process...in and out! The service department is excellent too!!! If you are in the business of purc More

by shannie100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Marinaccio
July 06, 2013

I received a letter from Sands that they may be able to reduce the current interest rate on the 2006 Chevy Malibu I purchased used from them in 2011, so I made an appointment and dealt with Joe Tatman. Su More

by RenaB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan (Service) and Marcus (Finance)
Jul 17, 2013 -

RenaB responded

There has been further unsatisfied dealings with Sands Chevrolet after this review was written and I will be posting another not so favorable review since I cannot delete or amend this one.

Jul 19, 2013 -

RenaB responded

**UPDATE** (they need to really give a delete or amend option including for responses). Emily Moore has diligently (it may be her job, but she's still a rockstar and I feel went above and beyond especially since I became "that person") worked with me and the items I was unsatisfied with and all has been resolved. Can't say that's ever happened in past car purchases at other dealerships. It's usually "too bad so sad". Thanks Emily for all your hard work and it's seriously super appreciated!! Go to Sands Suprise and see Joe Tatman and say Hi to Emily and let them know I sent you!

July 05, 2013

DeShawn is a great salesman he seemed very professional and he knew what he was talking about he wasnt pushy at all and provided excellent service! More

by mbrian
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DeShawn Saltsman
July 01, 2013

My husband and I went in the dealership, looking for a car after leaving another dealership that was unable to meet our needs, and price point. After working with Ryan Jones, he was able to not only get More

by Laurenkay007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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