Sands Chevrolet - Surprise
Surprise, AZ
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Worst Buying experience ever we bought a 2014 impalla and it was the absolute worst experience we have ever had buying a car, we had bought from sands before and thought this purc we bought a 2014 impalla and it was the absolute worst experience we have ever had buying a car, we had bought from sands before and thought this purchase would go smooth , boy were we wrong!! the first car had some water spots on the hood from transport and were told to bring it in so it could be buffed out , took the vehicle in and they looked at another issue with the car but forgot to do the water spots , we took the car back again for window tinting and the water spots, once again they forgot to buff the car , on the third trip in , mind you we haven't had the car for a week yet , they buff the paint and ruin the paint on the hood by burning through the clearcoat with the buffer. they then offer to repaint the hood which you then lose the factory paint warranty. after some arguing they decided to replace the car with a new one , we go in to redo the paperwork and pick up the new car and the numbers are different, we are told that they took 4 grand off the deal , when asked where it was taken off we were simply told , off the top . ok fine we sign the papers and take the new car home "again" after the fact we then find out that the 4 grand off the top was actually them just deleting the extended bumper to bumper warranty we had on the first deal , we were lied to time and time again and will never return. More
Outstanding buying experience at Sands Chevrolet - Surprise Our ordering and purchase of a new 2014 Stringray could not of been any better. Kelly Styles is truly an exceptional sales professional. He kept us Our ordering and purchase of a new 2014 Stringray could not of been any better. Kelly Styles is truly an exceptional sales professional. He kept us informed throughout the whole experience. The purchasing process was simple and easy, no hassles. A great vehicle at a reasonable price with a fair value for our trade in. Again, thank you Kelly and the crew at Sands Chevrolet Surprise. More
Thomas was great he made my experience very good would recomend him to anyone. very knowledgable and very helpful . THANKS Thomas the sale was very simple with him. recomend him to anyone. very knowledgable and very helpful . THANKS Thomas the sale was very simple with him. More
We purchased a new Chevrolet Silverado from Erwin Dacanay at Sands Chevrolet in Surprise. We were very happy with the friendliness of Erwin and his knowledge of the vehicle we were looking for. Customer s at Sands Chevrolet in Surprise. We were very happy with the friendliness of Erwin and his knowledge of the vehicle we were looking for. Customer service is a very important part of the buying experience and we could not be happier. The price was great and overall we would rate our buying experience with Sands Chevrolet and Erwin to be excellent. We could not be happier than we are with our new Silverado. More
David was very helpful in helping our family find the perfect car to fit. He was supper knowledgeable about the vehicles promotions or anything that helped us land a great car. He took the time to enter perfect car to fit. He was supper knowledgeable about the vehicles promotions or anything that helped us land a great car. He took the time to entertain our children as we finished off the paperwork! David is awesome and Sand is as well this is our second car in 2 years we wouldn't go anywhere else! The Jones family More
Our experience was one for the books! Antonio Rodriguez and David Gonzales made our truck buying experience a smooth and easy transaction. A strong handshake tells allot about an individuals honesty and t and David Gonzales made our truck buying experience a smooth and easy transaction. A strong handshake tells allot about an individuals honesty and these guys made us feel happy and 100% satisfied when we left with our new Chevy Silverado 3500 Truck! My wife and I felt comfortable every step of the way, without any pressure at all! And these days that just doesn't happen when buying a vehicle. The whole environment at Sands made this experience a memorable! Sands has an awesome Sales team and their service was incredible! We would highly recommend Sands Chevrolet in Surprise to anyone, just do your homework first and go in knowing what you what and what your spending limit is, they will help you find the best deal and vehicle! More
My husband and I recently made a purchase of a 2014 Chevy Traverse. We are very happy with our new car. We want to thank Joe for the outstanding customer service. We will recommend Sands Chevrolet to our fri Traverse. We are very happy with our new car. We want to thank Joe for the outstanding customer service. We will recommend Sands Chevrolet to our friends and family. More
I had another great experience this is my second Chevy I've bought from sands in surprise. Tony Evasco was very friendly and professional, I felt like he really listened to what I wanted and did his best I've bought from sands in surprise. Tony Evasco was very friendly and professional, I felt like he really listened to what I wanted and did his best to give it to me! I will definitely come back to buy my third Chevy! More
When I first arrived I recevied a friendly greeting and escorted inside and met DeShawn. He was very knowledgable and friendly. We test drove an Equinox. He then reviewed all of the vehicle information w escorted inside and met DeShawn. He was very knowledgable and friendly. We test drove an Equinox. He then reviewed all of the vehicle information with me and answered all of my questions. I then met Rob who went into further detail. I was very pleased with my first visit to Sands. Two weeks later I returned and purchased a 2014 Equinox. I would highly recommend Sands, and these two excellent employees. I want to mention Ben, as well. He assisted with the sale and got the vehicle ready for me to drive off of the lot! More
Me and my fiancé decided we wanted a Camero we searched the website for a specific vehicle we were looking for and he found one listed online at Sand Chevrolet we decided we would go see if it was searched the website for a specific vehicle we were looking for and he found one listed online at Sand Chevrolet we decided we would go see if it was still there once we arrived we were greeted at the door by David Gonzales we told him what we wanted and it was listed online he look up the car but it had just been sold, David told us there were several new camero on the lot exactly the same as what we were looking for but new, He was helpful and got the paperwork started the process went very quickly nothing pushy finally a relaxing time to buy a car. I would recommend asking for David Gonzales and shopping at Sands Chevrolet. More