Sands Chevrolet - Surprise
Surprise, AZ
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Made the process so easy Helped to get me into my price range and made every step of the way so easy, much appreciated. Andrew was a big help. Would definitely recommend. Helped to get me into my price range and made every step of the way so easy, much appreciated. Andrew was a big help. Would definitely recommend. More
Jake was awesome Every so often I am lucky enough to meet someone who truly exudes professionalism, customer service, and a genuine care for whatever it is they do...J Every so often I am lucky enough to meet someone who truly exudes professionalism, customer service, and a genuine care for whatever it is they do...Jake is definitely one of those individuals. He made my experience simplistic, fast, and even made me want to bring my car back! Sands has a true gem on their hands! More
Mecanic left my window diwn car very dirty inside and out, j The Service writer Ken was great The mechanic left my window down, Dust blew inside, Outside had oil And grease on it, I was not happy, overfilled t The Service writer Ken was great The mechanic left my window down, Dust blew inside, Outside had oil And grease on it, I was not happy, overfilled the coolent res. Overflowed on my garage floor when I got home, Very dissatisfied with mechanic! More
Very poor. I will no longer do business with Sands Chevrolet. They tried to sell me services that both my dealers in Minnesota told me were completely unnecessa I will no longer do business with Sands Chevrolet. They tried to sell me services that both my dealers in Minnesota told me were completely unnecessary. I'm completely fed up with the high pressure put on by the service department at Sands Chevrolet. There are plenty of places here in the Valley that want my business and won't be trying to sell me things I don't need. Evidently the dealers in Minnesota value their customers more than sands Chevrolet does. More
First vist since purchase My experiance was very good. Took my car immediately even though I was 45 minutes early. Marc, my service rep, was very nice, and helped me pair a new My experiance was very good. Took my car immediately even though I was 45 minutes early. Marc, my service rep, was very nice, and helped me pair a new cell phone to my car Bluetooth. Asked how I liked the car and if he could help with anything else. The car wash was an added plus for me. More
2.5 hours for an oil change When I got the car back the windshield was cracked- I didn't mention it. I had already been there for almost 3 hours and knew they wouldn't take resp When I got the car back the windshield was cracked- I didn't mention it. I had already been there for almost 3 hours and knew they wouldn't take responsibility anyway. More
Brakes Squeaked Was back to Sands Chev for my squealing brakes. This time Henry Smith was my Service Advisor. Henry gets 5 stars. He was very professional, road wi Was back to Sands Chev for my squealing brakes. This time Henry Smith was my Service Advisor. Henry gets 5 stars. He was very professional, road with my to hear the problem and didn't tell me it was something I had to live with as the previous Advisor had. Henry had my car back to me when promised and the problem seemed to be fixed. Sadly, the brakes have begun to squeal again, so I will be calling Henry to make another appointment. So Henry 5 Stars, technician.....................1 Star. More
Excellent I went to sands just to test drive a equinox and left with my dream. Tyler was very helpful and didn't press me to buy. he was just helpful and will I went to sands just to test drive a equinox and left with my dream. Tyler was very helpful and didn't press me to buy. he was just helpful and willing to take the time and my relentless questions. he walked my wife and I through the process and we are very happy with our new vehicle. although not everything went smooth, had some comebacks ,he solved my issues and we are happy. would buy again and recommend Tyler and Sands More
Excellent. I went in thinking no way was I going to be leaving with a brand new car with what I was told as little as a down payment I need to bring ,but I went I went in thinking no way was I going to be leaving with a brand new car with what I was told as little as a down payment I need to bring ,but I went in anyway. I got everything I was promised and the whole staff and experience was great. I would definitely recommend Surprise Sands Chevrolet. To anyone looking to get a car . More
Oil change Everyone was kind and friendly, I have been going to Sands for 8 years and haven't had much problems... We used to have our Mary Kay meetings there a Everyone was kind and friendly, I have been going to Sands for 8 years and haven't had much problems... We used to have our Mary Kay meetings there a few years ago... More