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Sands Chevrolet - Surprise

Surprise, AZ

4.0
2,803 Reviews
Sands Chevrolet has been serving Arizona for over 75 years, and is locally owned and operated. We are committed to making your buying experience a great one. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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16991 W Waddell Rd

Surprise, AZ

85388

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Showing 2,803 reviews

May 04, 2016

Service I have the greatest service provider. He took very good care of us. Seemed very happy go lucky and very personal. A pat on the back is what he deserve More

by DZTWO1961
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Morzella
May 04, 2016

First Service 6,000 Mile service. In and out in under an hour. Easy access to service department and great waiting area. Friendly staff and quick service is alwa More

by airforceindian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 04, 2016

Good service Everyone was helpful especially Denise, customer service representative. I couldn't ask for any better service and I couldn't add anything more but to More

by gjh101145
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise, Matt Morzella
May 04, 2016

Awesome Thank you to my cousin Rob Barras, for recommending us to Rob Donlevy! He was everything my cousin said he was! Thank you for the straight up info, an More

by smilenfamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Donlevy
May 03, 2016

Just a sale Once I signed my paperwork for my vehicle my salesman had no interest in any concerns I had afterward. I was just another sale to him. I was not impre More

by jessica.alonzo97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joseph Kennedy
May 03, 2016 -

Sands Chevrolet - Surprise responded

Hi Jessica, I am very sorry for your experience with Joey. We, as Sands, Value every customer we have contact with and do not condone having lack of customer service regardless if you do business with us or not. Please accept our apologies and give us a chance to retain your business as it is VERY important to us. Please reach out to myself, Josh Leader, here at the dealership. I would like to see what we can do to earn your happy customer feeling again. We really value you as a customer!!

May 03, 2016

Service Everyone was very friendly and helpful. Nice experience. My only complaint is that you want a verbal review besides everything else. Alittle mu More

by CASEMAC
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2016

Very pleasant experience They are willing to work with you to get you the help you need. They go out of their way to get what you need done. I have been there several times More

by DONNA_TH2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blair, Matt Morzella
May 03, 2016

New Car The service at Sands has always been great. Timely service and the personality of those that take care of you, no matter what department is super. We More

by JEANBLASKO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake
May 02, 2016

Your Service Consultant Marc Phillips Your Service Consultant Marc Phillips is the main reason I continue to use Sands Chevrolet for all the services on our 2007 GMC Yukon Denali. More

by R46FATTY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Phillips
May 02, 2016

Sands of Surprise service Matt Morzella handled everything quickly and professionally. I have dealt with Matt for about 3 years and have always been treated as a valuable custo More

by LWS22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Morzella
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