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Sands Chevrolet - Surprise
Surprise, AZ
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Used car with low miles nightmare You can't get anything fixed at this cash cow dealership. Every time I go in there they find $2000 dollars in repairs. Unbelievable. Will nev You can't get anything fixed at this cash cow dealership. Every time I go in there they find $2000 dollars in repairs. Unbelievable. Will never buy anything again from sands Chevy. More
The Extra Mile Without a doubt, my Sands Dealership, along with my personal Service Advisor Henry, have exceeded my expectations. I own a Corvette and am very fussy Without a doubt, my Sands Dealership, along with my personal Service Advisor Henry, have exceeded my expectations. I own a Corvette and am very fussy about trusting it to just anyone. I even chose Sands to put my new ZR1 wheels on.my existing tires! Their price was better than the tire store, and they included a free lug nut replacement because the old ones "didn't fit quite right"! They even contacted my warranty company and replaced a leaking wheel seal while waiting for the lug nuts to arrive, at zero cost to me!! The Best Service anyone could hope for. More
MY OUTSTANDING YOUNG SERVICE MANAGER, MR. HENRY SMITH. MR. HENRY SMITH HAS BEEN TAKING CARE OF THE MAINTENANCE ON MY CAR FOR QUITE SOME TIME. HE IS PROFESSIONAL, CHEERFUL, WITH STRONG LEADERSHIP AND SO MR. HENRY SMITH HAS BEEN TAKING CARE OF THE MAINTENANCE ON MY CAR FOR QUITE SOME TIME. HE IS PROFESSIONAL, CHEERFUL, WITH STRONG LEADERSHIP AND SOCIAL SKILLS. IN FACT, YOUNG MR. SMITH DOES NOT ONLY HAVE A VAST KNOWLEDGE ABOUT CARS, HE UNDERSTANDS, AND IS PATIENT, WITH THOSE WHO DON'T! HENRY GETS THE JOB DONE IN A TIMELY MANNER, RESPECTING THE SCHEDULE NEEDS OF HIS CUSTOMERS, AS WELL AS THE DEALERSHIP. ALSO, HENRY IS LOYAL TO HIS SUPERVISOR AND TO HIS TEAM. HE SPEAKS HIGHLY OF BOTH, IN A GENUINE, SINCERE MANNER. HE IS A YOUNG MAN WHO TOTALLY ENJOYS HIS LEADERSHIP POSITION---VERY BRIGHT, CARING, AND A YOUNG FAMILY MAN. CONTINUE TO PROMOTE THIS EXTREMELY HARD-WORKING, DEDICATED SERVICE MANAGER. HE WILL NOT LET YOU DOWN! M. WOOD More
Second purchase from Sands a great experience. I recently bought my second vehicle from Sands Suprise Chevrolet. There were three factors that prompted my continued business. 1). Fair pricing I recently bought my second vehicle from Sands Suprise Chevrolet. There were three factors that prompted my continued business. 1). Fair pricing. 2). Honest sales rep (Joey Kennedy) that worked hard to find me the vehicle I was looking for. 3). Jake Friedberg. Best service advisor I have EVER been associated with. More
Initial service on my new Equinox Ken was my service rep. He was helpful, informative, efficient, and friendly. I could not have experienced a better 'first contact' with your service Ken was my service rep. He was helpful, informative, efficient, and friendly. I could not have experienced a better 'first contact' with your service department. More
"My visit for a recall notice" Fast and friendly service. Jean greeted me upon arrival and walked me out to my car when it was finished. The shuttle service was great and so was the Fast and friendly service. Jean greeted me upon arrival and walked me out to my car when it was finished. The shuttle service was great and so was the coffee and donut! More
Fast and Courteous Service! My car was serviced and cleaned as promised, and ready to go on time with no surprises!! Thank You Henry... you did a great job! My car was serviced and cleaned as promised, and ready to go on time with no surprises!! Thank You Henry... you did a great job! More
Service Vehicle Went in for service, Oil change and Tire rotation. Jake meet me at the door, He is great, took the vehicle. One houre late the vehicle was back, serv Went in for service, Oil change and Tire rotation. Jake meet me at the door, He is great, took the vehicle. One houre late the vehicle was back, service complete, and washed. Very happy.. More
Best Service Dept Used Sands Chevrolet is the best service dept I have ever used in 35 Years. One of the reasons is due to my Service Advisor Henry Smith. I know when he Sands Chevrolet is the best service dept I have ever used in 35 Years. One of the reasons is due to my Service Advisor Henry Smith. I know when he says something need to be done, due to his knowledge of my auto and trust I have in him I just tell him to complete what needs to be done. You need to keep personal like Henry and Jake to keep the good Customer Service you have. More
Please listen and don't try to sell me unnecessary service All my fluid levels were checked prior to entering service. Service department said fluid levels needed critical attention. I had fluid levels recheck All my fluid levels were checked prior to entering service. Service department said fluid levels needed critical attention. I had fluid levels rechecked again when I got home and, once again, fluid levels were full. Hmmm. Sound fishy? Also, I had my car detailed prior to service. I specifically asked them not to wash my vehicle. When I came out, they had washed my vehicle and left spots all over it. More