Sands Chevrolet - Surprise

Remote Start issue My sales rep Joey stated that the remote start to the car I bought would work before I left. It did not... and after a return trip to get it resolved My sales rep Joey stated that the remote start to the car I bought would work before I left. It did not... and after a return trip to get it resolved he made the comment that he was not sure if that was covered under the Recon after the sale. The service manager was very friendly, but was not happy that the sales rep did not tell him I was coming in and had limited time to get the work performed. As of now my remote start still does not work, and I have to take it to a different dealer to get resolved. More

Fair customer service The wait was too long for an oil change, the service rep lied to me. I was told the truck was washed, was specifically asked if I wanted it washed an The wait was too long for an oil change, the service rep lied to me. I was told the truck was washed, was specifically asked if I wanted it washed and it ABSOLUTELY WAS NOT WASHED...That was very disappointing for a first visit. It certainly did not leave me with a good taste of the service center. More

Great experience! Andrew helped me make my first car purchase a simplistic and enjoyable experience! I went into the dealer knowing that I wanted the 2016 Chevy Spark. Andrew helped me make my first car purchase a simplistic and enjoyable experience! I went into the dealer knowing that I wanted the 2016 Chevy Spark. Andrew showed me multiple models until I found one that stood out to me. He didn't use any high pressure sales tactics or try to upgrade me into a vehicle out of my budget. I would definitely recommend Andrew to my family and friends! Andrew has earned a customer for life! More

Car Purchase I went into the dealership not expecting to buy a new car, but instead just wanting some quotes, however, I ended up leaving that day with a new car. I went into the dealership not expecting to buy a new car, but instead just wanting some quotes, however, I ended up leaving that day with a new car. More

Helpful employees All of the staff were nice. I worked with Joey Kennedy and he was so nice and made the whole process much easier than anticipated. I love my new car a All of the staff were nice. I worked with Joey Kennedy and he was so nice and made the whole process much easier than anticipated. I love my new car and I am excited to tell my friends about the great experience Joey provided. Definitely recommend. More

Best car buying experience Tony and Saun were probably the best salesman I've ever worked with. They worked so hard to get me a deal that best suited me and for that I have very Tony and Saun were probably the best salesman I've ever worked with. They worked so hard to get me a deal that best suited me and for that I have very grateful and happy to own my first chevy truck! I would definitely recommend Sands Chevy and Tony to all my friends and co-workers. Sands is very fortunate to have two outstanding people represent their dealership. More

Chevy Silverado We had a great experience when we bought our truck. Rob and Josh showed us many trucks to choose from. We found "The One" . We are very happy with our We had a great experience when we bought our truck. Rob and Josh showed us many trucks to choose from. We found "The One" . We are very happy with our new truck and very thankful for all the kindness and patience given to us. More

got the job done.9 The work was done and the phone call was on time. They even washed my car for me. Everybody was kind and curteous. Thanks again Sands. The work was done and the phone call was on time. They even washed my car for me. Everybody was kind and curteous. Thanks again Sands. More

Oil Change It always goes quickly, and Brian was friendly, as usual. I've been going for nearly three years, and Kathy at the check out desk is what every compan It always goes quickly, and Brian was friendly, as usual. I've been going for nearly three years, and Kathy at the check out desk is what every company wishes they had. She's friendly, personable, and makes my trip enjoyable. See you in three months! More

Oil leak unknown where it was coming from Great service jake was great and finding out what the problem is from let me know it was a warranty problem and will take care of me very pleased with Great service jake was great and finding out what the problem is from let me know it was a warranty problem and will take care of me very pleased with everything More