
Sands Chevrolet - Surprise
Surprise, AZ
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Another great service experience Took my 2015 Colorado in for regular service, my service adviser Ken Ashby meet me in a timely manner got my truck in service and was completed quickl Took my 2015 Colorado in for regular service, my service adviser Ken Ashby meet me in a timely manner got my truck in service and was completed quickly and correctly, kept me informed on when it would be completed and another service well done, these are great guys and deserve some good words, Thank you Sands Chevrolet.... More
Welcome to my nightmare Following my new purchase the lender made contact demanding to know where I'm teaching. Thanks Sands sales you really did me one wonderful favor. . Following my new purchase the lender made contact demanding to know where I'm teaching. Thanks Sands sales you really did me one wonderful favor. . More
purchased 2016 Chevy Spark Boston Paul was great...a no xxxxxxxx, no sales-pitch kind of guy!!! need seat covers but they don't carry....yet....not sure why...the spark has b Boston Paul was great...a no xxxxxxxx, no sales-pitch kind of guy!!! need seat covers but they don't carry....yet....not sure why...the spark has been in existance for 5 years More
Amazed and Grateful! I was referred by family and worked with Rob, one of their senior most sales reps. I was apprehensive to say the least as my credit was less than perf I was referred by family and worked with Rob, one of their senior most sales reps. I was apprehensive to say the least as my credit was less than perfect and there was a bankruptcy in my recent past. To further complicate matters, I had just started a new job and it was at a lower income rate than my previous positions. In many ways, I was starting over and considered a first time buyer. I was stressed out as I had to sell a 20 year old car with 170K miles in order to secure some down payment monies. With Rob's help, I was able to buy a 2014 Kia Sorento that was certified pre owned and had low miles. The entire process on a Holiday weekend took less than 3 hours. I was amazed at the personal warmth and compassion that was shown to me. You would have thought I was buying a new Vette. I am beyond grateful for the help Rob and this dealership have given me. It was a fantastic experience. Actually fun and exciting. None of the car buying horror stories. Personally and professionally it was a true pleasure and joy doing business with Sands. Thanks Rob! Thanks Sands! All the best! M More
Friendly and dependable Took the camaro in for an oil change and was treated fairly when I found out other work had to be done. Jake gave a discount when he could. Took the camaro in for an oil change and was treated fairly when I found out other work had to be done. Jake gave a discount when he could. More
Bring my Kia to Sands Sands does an excellent job. Thanks. Very friendly, and the location is convenient. I receive coupons in the mail and can use them on my Kia also. Sands does an excellent job. Thanks. Very friendly, and the location is convenient. I receive coupons in the mail and can use them on my Kia also. More
Excellent Service I came in for regular maintenance and a minor recall I just received. They found 2 other recalls that needed attention. They took car of everything an I came in for regular maintenance and a minor recall I just received. They found 2 other recalls that needed attention. They took car of everything and I was out the door in 3 hrs with a car wash. Excellent! More
Honesty Brought my truck in for a water leak, found out it was a defect in a weld on the radiator. I dropped the truck off first thing in the morning and had Brought my truck in for a water leak, found out it was a defect in a weld on the radiator. I dropped the truck off first thing in the morning and had it back by 4 PM on the same day. More
Running board change I just purchased a new 2015 Silverado. The truck had sat on the lot for some time and the chrome running boards had some tarnish that the detailed cou I just purchased a new 2015 Silverado. The truck had sat on the lot for some time and the chrome running boards had some tarnish that the detailed could not get off. The service department changed out the running boards and they look nice. The service writer called me and told me the truck was finished and they also washed it. I picked up the truck late, almost closing. Surprised to say the boards looked nice but the truck was still very dirty. They did not wash it. No problem except they said they did. More
Super!!! I talked to Jean on the phone and she is the most impressive, helpful, informative customer service person I have every talked to. When I brought m I talked to Jean on the phone and she is the most impressive, helpful, informative customer service person I have every talked to. When I brought my Equinox in, she met me and gave me further information which was great! I have never spoken to any customer service rep in any capacity as your employee, Jean. I cannot say enough about my experience. More