Sands Chevrolet - Surprise

Welcome to my nightmare Following my new purchase the lender made contact demanding to know where I'm teaching. Thanks Sands sales you really did me one wonderful favor. . Following my new purchase the lender made contact demanding to know where I'm teaching. Thanks Sands sales you really did me one wonderful favor. . More

purchased 2016 Chevy Spark Boston Paul was great...a no xxxxxxxx, no sales-pitch kind of guy!!! need seat covers but they don't carry....yet....not sure why...the spark has b Boston Paul was great...a no xxxxxxxx, no sales-pitch kind of guy!!! need seat covers but they don't carry....yet....not sure why...the spark has been in existance for 5 years More

Amazed and Grateful! I was referred by family and worked with Rob, one of their senior most sales reps. I was apprehensive to say the least as my credit was less than perf I was referred by family and worked with Rob, one of their senior most sales reps. I was apprehensive to say the least as my credit was less than perfect and there was a bankruptcy in my recent past. To further complicate matters, I had just started a new job and it was at a lower income rate than my previous positions. In many ways, I was starting over and considered a first time buyer. I was stressed out as I had to sell a 20 year old car with 170K miles in order to secure some down payment monies. With Rob's help, I was able to buy a 2014 Kia Sorento that was certified pre owned and had low miles. The entire process on a Holiday weekend took less than 3 hours. I was amazed at the personal warmth and compassion that was shown to me. You would have thought I was buying a new Vette. I am beyond grateful for the help Rob and this dealership have given me. It was a fantastic experience. Actually fun and exciting. None of the car buying horror stories. Personally and professionally it was a true pleasure and joy doing business with Sands. Thanks Rob! Thanks Sands! All the best! M More

Friendly and dependable Took the camaro in for an oil change and was treated fairly when I found out other work had to be done. Jake gave a discount when he could. Took the camaro in for an oil change and was treated fairly when I found out other work had to be done. Jake gave a discount when he could. More

Bring my Kia to Sands Sands does an excellent job. Thanks. Very friendly, and the location is convenient. I receive coupons in the mail and can use them on my Kia also. Sands does an excellent job. Thanks. Very friendly, and the location is convenient. I receive coupons in the mail and can use them on my Kia also. More

Excellent Service I came in for regular maintenance and a minor recall I just received. They found 2 other recalls that needed attention. They took car of everything an I came in for regular maintenance and a minor recall I just received. They found 2 other recalls that needed attention. They took car of everything and I was out the door in 3 hrs with a car wash. Excellent! More

Backed out on deal Was working with Paul who was great. Had a great deal lined up and was willing to drive all day to get the car. Then Tony Evasco steps in and it went Was working with Paul who was great. Had a great deal lined up and was willing to drive all day to get the car. Then Tony Evasco steps in and it went to dirt. Terrible communication and no consideration for the customer. After a week of being run around I find out they hadn't recieved my check which I was told to send so I couldn't get my car. I told them to send it right back when they got it, I was done being run around. They didn't even try to fix the situation, just said okay. That car is still rotting on their books today. Buy a car from anyone but these guys, you're better off. More

Honesty Brought my truck in for a water leak, found out it was a defect in a weld on the radiator. I dropped the truck off first thing in the morning and had Brought my truck in for a water leak, found out it was a defect in a weld on the radiator. I dropped the truck off first thing in the morning and had it back by 4 PM on the same day. More

Running board change I just purchased a new 2015 Silverado. The truck had sat on the lot for some time and the chrome running boards had some tarnish that the detailed cou I just purchased a new 2015 Silverado. The truck had sat on the lot for some time and the chrome running boards had some tarnish that the detailed could not get off. The service department changed out the running boards and they look nice. The service writer called me and told me the truck was finished and they also washed it. I picked up the truck late, almost closing. Surprised to say the boards looked nice but the truck was still very dirty. They did not wash it. No problem except they said they did. More

Super!!! I talked to Jean on the phone and she is the most impressive, helpful, informative customer service person I have every talked to. When I brought m I talked to Jean on the phone and she is the most impressive, helpful, informative customer service person I have every talked to. When I brought my Equinox in, she met me and gave me further information which was great! I have never spoken to any customer service rep in any capacity as your employee, Jean. I cannot say enough about my experience. More