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Sands Chevrolet - Surprise

Surprise, AZ

4.3
2,811 Reviews
Sands Chevrolet has been serving Arizona for over 75 years, and is locally owned and operated. We are committed to making your buying experience a great one. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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16991 W Waddell Rd

Surprise, AZ

85388

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Showing 2,811 reviews

May 04, 2024

Henry is my go to service advisor. He is very good at his job and is excellent to work with More

by Bevandkeith2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Friedberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Jajou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Helmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Sands Chevrolet - Surprise responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to Henry as he will be happy to hear it! I look forward to working with you again in the future! Ron Malvestuto - Service Director (623) 455-7777 rmalvestuto@sandsautomotivegroup.com

April 28, 2024

Everything seem good except the pricing, customer service with the advisor was good and well explained, More

by Chevrolet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
May 01, 2024 -

Sands Chevrolet - Surprise responded

Thanks for the great rating! We're pleased that everything went well for you. Kurt VonTersch - Sales Director (623) 455-7777 kvontersch1@sandsautomotivegroup.com

April 22, 2024

I ordered and purchased my first corvette through Doug Moore. Doug was a pleasure to work with! Excellent customer service. More

by tompayton
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Doug Moore
Apr 24, 2024 -

Sands Chevrolet - Surprise responded

Thanks for taking the time to leave us this awesome review, Tom! At Sands Chevrolet, we take guest feedback seriously and are proud to see that you drove away happy in your first new Chevrolet Corvette. I will share your compliments with the whole team. If you have any questions about your purchase, please reach out to us. Thanks, again! Kurt VonTersch - Sales Director (623) 455-7777 kvontersch1@sandsautomotivegroup.com

April 10, 2024

Dealt with Mike Underwood who is a great guy. Very Friendly and made me feel like he cared about the customer. Made it a very pleasant experience. Thanks Mike More

by stephenrorr4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Underwood
Apr 12, 2024 -

Sands Chevrolet - Surprise responded

Hi Stephen, and thank you for this great review! I am happy to hear that Mike took care of you! He is a great asset and I appreciate all that he does. Kurt VonTersch - Sales Director (623) 455-7777 kvontersch1@sandsautomotivegroup.com

April 03, 2024

This is the second vehicle that I have bought from San Chevrolet. Everyone I have dealt with has been very knowledgeable and explained everything that I needed to know. More

by eddurrant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liz
Apr 05, 2024 -

Sands Chevrolet - Surprise responded

Thank you for leaving us this great review, Ed. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Kurt VonTersch - Sales Director (623) 455-7777 kvontersch1@sandsautomotivegroup.com

March 21, 2024

So pleased with the service that we received from Dillon Hernandez, We have been going to this location for many years and have always been treated with The best customer service. Thank you for being hone More

by Cpn1984
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dillon Hernandez
Mar 23, 2024 -

Sands Chevrolet - Surprise responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Kurt VonTersch - Sales Director (623) 455-7777 kvontersch1@sandsautomotivegroup.com

March 07, 2024

I took my car in for an oil change and a tire rotation, the next day all the lights on my dashboard where on, I took the car back and was told it was nothing the technician did but it was working perfectly More

by luisgaray71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim
Mar 08, 2024 -

Sands Chevrolet - Surprise responded

Thank you for your feedback, Luis. Here at Sands Chevrolet - Surprise, we pride ourselves on customer satisfaction, and your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Ron Malvestuto - Service Director (623) 455-7777 rmalvestuto@sandsautomotivegroup.com

February 01, 2024

The staff are very accommodating and friendly. We are loyal customers. Their service dept is the best. More

by coravet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jean Jajou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : julissa
August 26, 2023

RUN RUN far far away from this place. They are crooked as xxxx. They say one thing and do the opposite. The sales guy was very nice and does what he can to help. It’s their management tea More

by Run away
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carlos
May 25, 2023

My husband and I never look forward to the new car purchase experience as we have had several bad sales reps and dealerships in the past. We just purchased a new vehicle from Sands in Surprise and we More

by kdoree22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill, Gary
May 26, 2023 -

Sands Chevrolet - Surprise responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Sands Chevrolet Team