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Sands Chevrolet - Surprise

Surprise, AZ

4.3
2,816 Reviews
Sands Chevrolet has been serving Arizona for over 75 years, and is locally owned and operated. We are committed to making your buying experience a great one. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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16991 W Waddell Rd

Surprise, AZ

85388

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Showing 2,816 reviews

September 01, 2024

Ken did an excellent job with the time management of my repairs, he took car wife all of my needs and kept it affordable for me like he said he would. I had a great overall experience working with Ken. More

by nellar98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Sands Chevrolet - Surprise responded

Thank you for your kind words! I'm thrilled to hear that Ken provided excellent service and that you had a great experience with your repairs at Sands Chevrolet. I always strive to meet our customers' needs and keep things affordable. I look forward to seeing you again for any future assistance! Ron Malvestuto - Service Director (623) 455-7777 rmalvestuto@sandsautomotivegroup.com

August 26, 2024

Excellent buying experience! Tim and the staff at Sands were great to work with. He was able to answer all of my questions in a low pressure environment. Found the truck I was More

by callen.lance
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Carrasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Sands Chevrolet - Surprise responded

Thank you so much for your wonderful feedback! I'm thrilled to hear that you had an excellent buying experience with Tim and our team at Sands Chevrolet - Surprise. It’s great to know you found the truck you were looking for and that we could assist you in a low-pressure atmosphere. I hope to see you again soon! Kurt VonTersch - Sales Director (623) 455-7777 kvontersch1@sandsautomotivegroup.com

August 15, 2024

Robert always gets my Tahoe in and back out quickly! He communicates effectively so I always know what to expect. More

by audrastuart37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Sands Chevrolet - Surprise responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a great experience with us at Sands Chevrolet. Robert is indeed dedicated to providing quick service and clear communication, and it's fantastic to know he exceeded your expectations with your Tahoe. We look forward to seeing you again soon! Ron Malvestuto - Service Director (623) 455-7777 rmalvestuto@sandsautomotivegroup.com

May 19, 2024

Service advisor nice. Forgot to reset my fuel filter light. Which scares me if they even changed it…it’s hard to trust dealers because service is where they make a lot of More

by Pnhenning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jean Jajou
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Sands Chevrolet - Surprise responded

Thank you for sharing your feedback with us. Please contact me so I can address your concerns and ensure your complete satisfaction. I value your trust and I am committed to upholding high standards in our service. Ron Malvestuto - Service Director (623) 455-7777 rmalvestuto@sandsautomotivegroup.com

May 16, 2024

My salesman, Caleb Smith, was very helpful! Overall, Sands Chevrolet was great to work with. They have a clean, spacious facility. More

by ryanwjantz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Smith
May 17, 2024 -

Sands Chevrolet - Surprise responded

Thank you for the kind words! I'm thrilled to hear about your positive experience. Our team takes pride in offering excellent service in a clean and spacious facility. I appreciate your business and look forward to assisting you in the future! Kurt VonTersch - Sales Director (623) 455-7777 kvontersch1@sandsautomotivegroup.com

May 04, 2024

Henry is my go to service advisor. He is very good at his job and is excellent to work with More

by Bevandkeith2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Friedberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Jajou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Helmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Sands Chevrolet - Surprise responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to Henry as he will be happy to hear it! I look forward to working with you again in the future! Ron Malvestuto - Service Director (623) 455-7777 rmalvestuto@sandsautomotivegroup.com

April 28, 2024

Everything seem good except the pricing, customer service with the advisor was good and well explained, More

by Chevrolet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
May 01, 2024 -

Sands Chevrolet - Surprise responded

Thanks for the great rating! We're pleased that everything went well for you. Kurt VonTersch - Sales Director (623) 455-7777 kvontersch1@sandsautomotivegroup.com

April 22, 2024

I ordered and purchased my first corvette through Doug Moore. Doug was a pleasure to work with! Excellent customer service. More

by tompayton
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Doug Moore
Apr 24, 2024 -

Sands Chevrolet - Surprise responded

Thanks for taking the time to leave us this awesome review, Tom! At Sands Chevrolet, we take guest feedback seriously and are proud to see that you drove away happy in your first new Chevrolet Corvette. I will share your compliments with the whole team. If you have any questions about your purchase, please reach out to us. Thanks, again! Kurt VonTersch - Sales Director (623) 455-7777 kvontersch1@sandsautomotivegroup.com

April 10, 2024

Dealt with Mike Underwood who is a great guy. Very Friendly and made me feel like he cared about the customer. Made it a very pleasant experience. Thanks Mike More

by stephenrorr4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Underwood
Apr 12, 2024 -

Sands Chevrolet - Surprise responded

Hi Stephen, and thank you for this great review! I am happy to hear that Mike took care of you! He is a great asset and I appreciate all that he does. Kurt VonTersch - Sales Director (623) 455-7777 kvontersch1@sandsautomotivegroup.com

April 03, 2024

This is the second vehicle that I have bought from San Chevrolet. Everyone I have dealt with has been very knowledgeable and explained everything that I needed to know. More

by eddurrant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liz
Apr 05, 2024 -

Sands Chevrolet - Surprise responded

Thank you for leaving us this great review, Ed. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Kurt VonTersch - Sales Director (623) 455-7777 kvontersch1@sandsautomotivegroup.com