
Sands Chevrolet - Surprise
Surprise, AZ
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Goodon't deal but Went in to lease a car had a 25.00 test drive promo. Made the deal but they did not know how to complete the gift card through Amazon. Need to tra Went in to lease a car had a 25.00 test drive promo. Made the deal but they did not know how to complete the gift card through Amazon. Need to train staff better and honor your promo. Still waiting and it is digital. More
Family Atmosphere Walking into the dealership everyone made me feel like family. So friendly and professional. The salesman Frank offered me water, soft drinks, chips, Walking into the dealership everyone made me feel like family. So friendly and professional. The salesman Frank offered me water, soft drinks, chips, etc. They treat you like family and that's a plus..... More
Very Happy New to area, and Ken made me feel so welcomed and I found him extremely helpful. I will definitely be back. Thank you Ken A New to area, and Ken made me feel so welcomed and I found him extremely helpful. I will definitely be back. Thank you Ken A More
They made it work! We made a plan to go look for a new (used) car. Found the car we wanted, so emailed Sands. Got an email back from Boston. We made it very clear wha We made a plan to go look for a new (used) car. Found the car we wanted, so emailed Sands. Got an email back from Boston. We made it very clear what our terms were, and we are so pleased that Boston was able to make it work for us. Usually, I look at buying a vehicle as worse than pulling teeth, but this experience was positive and we are very happy with the car and the deal. Boston is personable and explained everything very clearly. More
Everyone was awesome I had such a great experience. Vinnie is by far one of the best salesmen I have ever worked with. Continue doing what you guys do! Thank you! I had such a great experience. Vinnie is by far one of the best salesmen I have ever worked with. Continue doing what you guys do! Thank you! More
Awesome! The people are super friendly. I dropped my car off for an oil change, I got a phone call when it was ready. When I went to pick up my car, they were The people are super friendly. I dropped my car off for an oil change, I got a phone call when it was ready. When I went to pick up my car, they were kind enough to wash my car when I hadn't asked for it to be washed. I thought that was pretty sweet! Denise & Jake were kind souls that helped me. More
Oil Change and compass issue I had an appt for an oil change and tire rotation. That went just fine. Also, the compass was not working and they looked at that but were unable to I had an appt for an oil change and tire rotation. That went just fine. Also, the compass was not working and they looked at that but were unable to figure out the reason so they had to download the computer info and send to GM. That took awhile, but despite the delay, the service was good. More
Dealer experience This is the last time I'm ripped off by the dealer. Twice now I've been charged for more than I need. This time I was talked into changing my transmis This is the last time I'm ripped off by the dealer. Twice now I've been charged for more than I need. This time I was talked into changing my transmission fluid. I have 11000+ miles on a 2 year old car. I understand transmission fluid should last til 60000 miles! I know it's preventative maintenance but I'm tired of paying 375 to 500 when I am serviced for an oil change and filter. I will now go to jiffy lube where they will also check out everything. I will use the dealer when I need something on warranty or I'm told I need to. More
same great service!!! I recently traded my 2013 Malibu for a 2016. this is my 3rd car from Sands and as always the service was great. My sales person was Felicity Karjo, I recently traded my 2013 Malibu for a 2016. this is my 3rd car from Sands and as always the service was great. My sales person was Felicity Karjo, a most knowledgeable and extremely professional and courteous staff,. I appreciated the way she addressed my concerns. She even brought the car to my home so I could look at it before going to dealership .....now that was so impressive and showed how much they appreciate my business. I will always buy from Sands and have urged family to check them out....especially Felicity!! More
great experiance very nice, and Rob Donlevy was very knowledgeable, we will be back. We also appreciate the the speed that they got us in and out. Sean Disney did a gr very nice, and Rob Donlevy was very knowledgeable, we will be back. We also appreciate the the speed that they got us in and out. Sean Disney did a great job also. More