Sands Chevrolet - Surprise
Surprise, AZ
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New truck Salesman oitstanding one of. The very best experiences with a car salesman. Do not like buying cars a horrible experience Thomas was very nice to work Salesman oitstanding one of. The very best experiences with a car salesman. Do not like buying cars a horrible experience Thomas was very nice to work with willdo it again if ever we need to More
Purchase of Bolt Jason was very helpful and professional. Rich who handled paperwork was diligent and professional. No other pertinent info to report. Thank you for Jason was very helpful and professional. Rich who handled paperwork was diligent and professional. No other pertinent info to report. Thank you for the customer service. More
Lost customer I brought my 2015 Silverado 2500HD Duramax in for regular service. All services have been performed at Sands since new. I also purchased the vehicle t I brought my 2015 Silverado 2500HD Duramax in for regular service. All services have been performed at Sands since new. I also purchased the vehicle there. My wife picked me up and we went to the grocery store before she dropped me off at home. She then went to her hair appointment. I got a call that the truck was done, but realised I had left my debit card and ID in my wife’s purse. She confirmed, but said it would be a while before she was home. Since all previous services had been completed at Sands, I figured I could hop on my mountain bike and pick it with a check. My check was declined because they said they couldn’t run it without my drivers license number. I said the local grocery store doesn’t need it, why do you? They then said it was policy to insure they don’t release the truck to the wrong party. I felt like someone who had just walked in off the street. After riding my bike back home, and my wife returned with ID, I went to get the truck, and the check that was denied, after forgetting to get it initially. The girl at the counter said it had already been run. So they were in fact able to run it without knowing who I was, but refused to release my truck without it. More
Great service He went above and beyond to help me get a rental car when my car wasn't going to be ready for our road trip. He went above and beyond to help me get a rental car when my car wasn't going to be ready for our road trip. More
Family Friendly Kindness!! And fast!! Everypne was so helpful and made me feel like i was in control. I was kept informed ,i am very pleased with the care they took!! Kindness!! And fast!! Everypne was so helpful and made me feel like i was in control. I was kept informed ,i am very pleased with the care they took!!! More
Rear window washer for the wipers was not working Jean was a pleasure to meet and did a great job getting me in to check out the problem! She kept me posted during the service and followed up with the Jean was a pleasure to meet and did a great job getting me in to check out the problem! She kept me posted during the service and followed up with the results! Thank you! More
Great service and experience Would recommend to anyone and was too easy to talk to. ReceiveD every thing I wished for. Karan was the best person to work with. Would recommend to anyone and was too easy to talk to. ReceiveD every thing I wished for. Karan was the best person to work with. More
Best car buying experience I've had. Experience was friendly and fast,Thomas was very knowledgeable about the car we were buying,very relaxed. We plan on bringing the car back for future Experience was friendly and fast,Thomas was very knowledgeable about the car we were buying,very relaxed. We plan on bringing the car back for future servicing. More
Very good service They were very polite and they gave me back my Corvette nice and clean Henry was very good and friendly and I would recommend this to all of my friend They were very polite and they gave me back my Corvette nice and clean Henry was very good and friendly and I would recommend this to all of my friends thank you very much. More
Very impressed Want to thank Henry and their parts and body staff. I had broken my drivers side mirror and didn't really know who to take it to, I'm so glad I chose Want to thank Henry and their parts and body staff. I had broken my drivers side mirror and didn't really know who to take it to, I'm so glad I chose Sands Chevrolet. The had my part the next day and put on and repaired the next. Henry was so kind an professional,Thank you. More