Sands Chevrolet - Surprise

Battery Check Went in to get my battery checked and changed. Great job and thank you! And thank you for also repairing the recall on my vehicle. Went in to get my battery checked and changed. Great job and thank you! And thank you for also repairing the recall on my vehicle. More

Papa's car needed new boots! Clean, friendly, communicative and the tire job was done on time while we relaxed in the beautiful guest waiting area. We were well attended to. Clean, friendly, communicative and the tire job was done on time while we relaxed in the beautiful guest waiting area. We were well attended to. More

Not Right I took my 2016 Chevy Sonic in for it's first Free Pit Stop. After a 5200 - 6 week road trip, I informed the Service Scheduler that the Cruise Contro I took my 2016 Chevy Sonic in for it's first Free Pit Stop. After a 5200 - 6 week road trip, I informed the Service Scheduler that the Cruise Control (Installed at the Dealer) Wasn't working. I was unable to use the Cruise Control, during the entire 5200 mile trip. This was the main reason, I decided to trade in my 2013 Chevy Sonic, which wasn't equip with a Cruise Control. I informed him I did get a error code # 84. He said, he tested the Cruise Control at different Speeds from 65 to 80 miles an hour and it worked fine. I find it hard to believe Nothing could be done, I will just have to drive it until it repeats what it did and drive it back to the dealer, if I am Several Hundred miles away, as I was when I used it for the first time in New Mexico. Also I get the On-Star Report today and the 2 left tires have 37 pounds of air in them and to 2 rights tires have 38 pounds of air in them. I have put maybe 15 miles on the car since Pit Stop was completed. So much for their checking the Air pressure. I have hated ever buying this car from Sands Chevrolet every day since purchase date of May 4, 2016. I was treated wrong right from the start. They lied to me and lost my paperwork, for starters. I am telling everyone never to deal with Sand Chevrolet. More

response and call back I left a message and was called back within 30 min. to set up an appointment for the next day. She was able to look up what I needed to do for the rec I left a message and was called back within 30 min. to set up an appointment for the next day. She was able to look up what I needed to do for the recall and set me up with a service at the same time. Also when I came in the battery had went out so it needed to be changed at that time. I was completed in about 4 hours. More

Mistake made right I purchased a SUV from Doug Moore/Sands in July 2016. I was clear that I wanted a vehicle for towing. The vehicle they sold me did NOT have a tow pack I purchased a SUV from Doug Moore/Sands in July 2016. I was clear that I wanted a vehicle for towing. The vehicle they sold me did NOT have a tow package installed. The next day when I informed them of the problem they "bent over backward" to correct the problem and ended up doing a return/resell with a new vehicle that DID have the tow package installed. More

Great job Great experience from Jean the service writer to Bob who took me home and picked me up the next day when the repair was completed. Took as much pain Great experience from Jean the service writer to Bob who took me home and picked me up the next day when the repair was completed. Took as much pain as they could out of a broke car experience! More

Reason for a 4 instead of a 5 Paid for a service special that was to include a "free tank of gas". When I asked about premium gas for my SS Camaro I was told you only have regular Paid for a service special that was to include a "free tank of gas". When I asked about premium gas for my SS Camaro I was told you only have regular 87 octane. The owners manual calls for premium as I'm sure it does for Corvettes so how do you not have premium gas? Randy More

Courtesy and very helpful Rep was very helpful..He researched my warranty coverage and saved me a lot of money. When I go to the dealership, every one is very upbeat and so hel Rep was very helpful..He researched my warranty coverage and saved me a lot of money. When I go to the dealership, every one is very upbeat and so helpful. I always take my car to this dealership for anything it needs. More

very helpful service and fast the experience was great. so great that i scheduled an additional service for next week. all were very courteous. thank you for all you do. the experience was great. so great that i scheduled an additional service for next week. all were very courteous. thank you for all you do. More

New car Purchased a new car and they went above and beyond to find one that suited my needs. I would recommend my friends to visit Sands Chevy. Purchased a new car and they went above and beyond to find one that suited my needs. I would recommend my friends to visit Sands Chevy. More