
Sands Chevrolet - Surprise
Surprise, AZ
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Excellent experience Matt and the service team were very professional, and courteous on my recent visit. They performed all my scheduled services, plus the recall items an Matt and the service team were very professional, and courteous on my recent visit. They performed all my scheduled services, plus the recall items and were done in record time. Everyone was very helpful and friendly including the shuttle drivers. More
Great service center Always happy and very knowledgable. They go the extra mile to keep the customer happy. I went in for an oil change and they took care of a recall ite Always happy and very knowledgable. They go the extra mile to keep the customer happy. I went in for an oil change and they took care of a recall item as well in the same amount of time it would take for just the oil change. More
accomplished recall satisfied with service and time of repair. Not only was a factory recall completed in minimum time but treated with friendly staff and cleaned car as satisfied with service and time of repair. Not only was a factory recall completed in minimum time but treated with friendly staff and cleaned car as an additional service. More
Oil change and window regulator I specifically asked Cairo to plug in my electric vehicle (Volt) when I dropped the car off for repairs. When I went to pick it up, it was sitting in I specifically asked Cairo to plug in my electric vehicle (Volt) when I dropped the car off for repairs. When I went to pick it up, it was sitting in the parking lot, not charging, even though the charging station was not in use. My oil change was fine but when I went to roll down my window, which the regulator was replaced on, it would not roll down. I would have hoped this would have been checked prior to the keys being handed to me. I was already half way home so now I have to drive around without my window working until I return to Sands to have it repaired again. Brian Abbott did apologize several times. More
Good sales and and follow up We were looking for a new vehicle and a dealer that offered good service. Sands Chevrolet was very professional and met all our needs. We were satis We were looking for a new vehicle and a dealer that offered good service. Sands Chevrolet was very professional and met all our needs. We were satisfied with our purchase. More
Fuel injectors replaced After 2 Chev, dealers on three occasions failed to diagnose the problem, Samds Chev. got it right on the fourth occasion got it right....Three cheers After 2 Chev, dealers on three occasions failed to diagnose the problem, Samds Chev. got it right on the fourth occasion got it right....Three cheers for Sands Chevrolet's diagnosticians.....i More
oil change we did not have an appointment for service and we had the warning light come on to change the oil. we were also out of town . we called sands chevrol we did not have an appointment for service and we had the warning light come on to change the oil. we were also out of town . we called sands chevrolet in surprise and the said to bring it right in. we arrived in 2 hours and bryan gendrich took the truck right away, he was very friendly . we were so happy to be treated so well. also rob donlevy gave us a voucher to fill our gas tank that bryan took care of. sands chevy in surprise are really always wonderful More
Wonderful service. Representative was very helpful. We have dealt with Gateway Chevorlete and had a terrible experience. A salesman stole items out of our car. Sands provides "Excellent" service. Will We have dealt with Gateway Chevorlete and had a terrible experience. A salesman stole items out of our car. Sands provides "Excellent" service. Will return to Sands. More
Recall fix Service called about an open recall on my truck they set appointment for me and I was in and out in less than an hour,with a free car wash.This is my Service called about an open recall on my truck they set appointment for me and I was in and out in less than an hour,with a free car wash.This is my 3 trip to the service dept with no problems at all.great service and fast. More
Outstanding customer service! Friendly, knowledgeable service staff who go the extra mile to make the experience a positive one. Not only did they wash the exterior of my truck, b Friendly, knowledgeable service staff who go the extra mile to make the experience a positive one. Not only did they wash the exterior of my truck, but they also vacuumed the interior. Its the little lthings that make a difference! More