Sands Chevrolet - Surprise

Great Service Great service experience with Matt & Steve in the servicing of my Colorado. They kept me informed via text & phone calls as to the status of my repair Great service experience with Matt & Steve in the servicing of my Colorado. They kept me informed via text & phone calls as to the status of my repairs. Great dealership to deal with. I have already referred customers to their service area from other Chevy dealerships. More

Poor salesman looking to make a quick buck Overall my first time experience buying a vehicle was terrible. It felt as if everybody just wanted to make a quick buck and get me out of the dealers Overall my first time experience buying a vehicle was terrible. It felt as if everybody just wanted to make a quick buck and get me out of the dealership as soon as possible. The only person who salvaged my deal/purchase and prevented me from giving this overall rating a one star rating was Jaime the sales Director. Caleb in finance was unprofessional and was very poor when it came to communicating with the customer. I would not recommend anyone go to this location. Careless staff.. More

No follow thru Was in on Saturday for an oil change. After picking up my vehicle I noticed something different. I found my center console had been ransacked. I had p Was in on Saturday for an oil change. After picking up my vehicle I noticed something different. I found my center console had been ransacked. I had placed my work badge on top of everything as the advisor was walking up to get my keys. It was now in the middle of everything. Afterwards I found out someone opened the back because I had a 12 pk of soda I had bought the night before was missing a couple and one had a puncture that was placed back outside the box. I ended up with some clothing in the back WET! I called the advisor before noticing the back and was told I'd get a call on Monday from the Manager. Well I waited til 4pm no call so I called and was told I'd get a call shortly still no call. I'll be taking my business somewhere else especially when I go to buy my next car and will make sure anyone I know doesn't go there!! One unhappy person and feeling violated that someone went thru my vehicle. There was no reason to go thru my stuff it wasn't like I had a new car and might have money in there. This wasn't the advisors fault but I have not heard back from anyone higher up. More

Great service and follow up! I worked with Jean, who is a service advisor. She kept me up to date as to the repair status....called me when the first diagnosis was done, informed I worked with Jean, who is a service advisor. She kept me up to date as to the repair status....called me when the first diagnosis was done, informed me what the repair would be, estimated the time until the next update - very professional. She let me know when the car was about 30 min from being done, so I could come and pick it up at my convenience. I never like to bring a vehicle in because something failed, but Jean made this experience as good as it could be and exceeded my expectations. I will definitely go there again and when I do I will ask for Jean. More

They will take care of You ! I had a blowout on I17, These guys fixed my tire, caught me up on required service for my vehicle, fought with the towing company on my behalf, and go I had a blowout on I17, These guys fixed my tire, caught me up on required service for my vehicle, fought with the towing company on my behalf, and got me out within a day !! More

Mike Conway Was Awesome At Sands I came in to just look around, and I met Mike Conway. He answered all my questions and listened to what I had to say - was not pushy, and after a lit I came in to just look around, and I met Mike Conway. He answered all my questions and listened to what I had to say - was not pushy, and after a little while longer of talking, we found a car that was perfect AND that I can afford. Mike was great and so was buying at Sands. Thank you More

Amazing customer service! Brian Abbott is wonderful service advisor and we were so fortunate that he answered our call. He is all about the customer and we so appreciated his Brian Abbott is wonderful service advisor and we were so fortunate that he answered our call. He is all about the customer and we so appreciated his assistance. Thank you Sands for employing the caliber of service techs like Brian Abbott. More

Above and beyond service As always, Matt goes above and beyond to take care of all my service needs. He always finishes with a clean vehicle to return to me. Thank you Matt fo As always, Matt goes above and beyond to take care of all my service needs. He always finishes with a clean vehicle to return to me. Thank you Matt for your excellent service! More

Wait time too long! Three hours for an oil change is not acceptable. The next time we will consider someplace much closer to home! After traveling 40miles to wait that Three hours for an oil change is not acceptable. The next time we will consider someplace much closer to home! After traveling 40miles to wait that long? More

Best ever...positively outstanding! I am in the military and I've moved a lot many different places across the US and abroad. The service I received from Sands Cheverolet and my service I am in the military and I've moved a lot many different places across the US and abroad. The service I received from Sands Cheverolet and my service advisor Jean was better than the service I received from BMW and Lexus when I owned those makes. Best fof on A to Z, from the moment I pulled up Jean was at my door before I exited, see listened and understood why I brought my Chevy in. From there she set up my shuttle to work and guided me to the coffee, refreshments and breakfast. The lounge was comfortable and I was routinely greeted my other members of staff who ask if I need water or anything else. When he work was complete I was called and upon my arrival I was explained all the work performed and guided to check out and to my car. The prices, better than I found online or at discount tire. I had regular service, new tires, alignment, tire road force balance and a door seal replaced. I will definitely be back Tim and time again for all my service needs, I might just come in to say hello. More