Sands Chevrolet - Surprise

Awesome service Very attentive, great customer service, good experience. Robert kept me apprised of everything as progress was made, since I waited. They offered to Very attentive, great customer service, good experience. Robert kept me apprised of everything as progress was made, since I waited. They offered to give me a ride, but looking at all the old and new Corvettes in the showroom was amazing! Nice job! More

Fantastic Customer Service!!! I took my car in due to the fact that my a/c wasn't functioning properly. Henry went out of his way to keep me informed of everything that was going o I took my car in due to the fact that my a/c wasn't functioning properly. Henry went out of his way to keep me informed of everything that was going on with my vehicle and when he wasn't there, Ken kept updating me on the status of my car. Although there was some complications with my car they made the process smoother and hassle free with there communication skills! Overall the customer service and the service they did to my car was EXCELLENT!!!!! More

One happy camper. I like going to Sands Chevrolet-Surprise to have my truck serviced because I think they have the best service department in the valley. My appointmen I like going to Sands Chevrolet-Surprise to have my truck serviced because I think they have the best service department in the valley. My appointments are always kept on time. I have the greatest service provider. He is professional, pays attention to detail, and makes sure that everything is taken care of when I bring my truck in for service. Sands cares enough about there customers to follow up there visit with a courtesy call to make sure you were satisfied with their service and if not what they need to do to improve. In my book they are a class act. More

Very happy with Tony Did a great job . Helped us out . And he was down to earth awsome . No pressure at all and wasn't worried about make the sale to hard but he gave me t Did a great job . Helped us out . And he was down to earth awsome . No pressure at all and wasn't worried about make the sale to hard but he gave me the hard facts and numbers More

Thorough Went to get an oil change and found out I had an a.c. issue.I was given a rental until my car was fixed.Kept in contact with the sales person on the Went to get an oil change and found out I had an a.c. issue.I was given a rental until my car was fixed.Kept in contact with the sales person on the status of my car.Good service!!!! More

Excellent I have given the rating of Excellent to this service center because 1- Bryan Gendrich is very knowledgeable, pleasant and makes you feel at home. I have given the rating of Excellent to this service center because 1- Bryan Gendrich is very knowledgeable, pleasant and makes you feel at home. More

Always Great Service ! Had scheduled a follow-up appointment to troubleshoot a rough idle. The service team identified and resolved the problem. They did a great job, and Had scheduled a follow-up appointment to troubleshoot a rough idle. The service team identified and resolved the problem. They did a great job, and Jake my service advisor is to be commended for working with me and the service team on how to identify and resolve the problem. Sands has always done a great job on my vehicle.!!!!!! More

oil change Victor is very charming and helpful all of the time and makes my time there as if i am special thanks Victor for always being cheerful Victor is very charming and helpful all of the time and makes my time there as if i am special thanks Victor for always being cheerful More

victor morales great great job thank you victor as always with victor morales their he is the only one i will see he professional,caring friendly and a great knowledge automobiles. he is mr sands of the ser with victor morales their he is the only one i will see he professional,caring friendly and a great knowledge automobiles. he is mr sands of the service dept i feel.... More

Recall for seat belt and they found a bad steering sensor Great customer service experience, but vehicle kept getting pushed back for repairs. Dealership did offer a vehicle of the same model for a loaner for Great customer service experience, but vehicle kept getting pushed back for repairs. Dealership did offer a vehicle of the same model for a loaner for no charge at least that's what I thought until I saw the bill. It looks like they charged my extended warranty company for the vehicle. Service advisor was very friendly and accommodating. She kept me abreast of every detail of the repair. More