Sands Chevrolet - Surprise

My service advisor, Jake, is always so courteous. Jake can only be described as the BEST, when it comes to courtesy and professionalism. He is very thorough and knowledgeable about all mechanical thi Jake can only be described as the BEST, when it comes to courtesy and professionalism. He is very thorough and knowledgeable about all mechanical things. Whatever he's getting paid isn't enough. I would like to leave a request for Jake. When does he think my rear window wiper "plastic piece" will be made available. Also, I would like to know if my wiper blades are covered by by the three year bumper to bumper warranty??? I used them yesterday in that driving rain and they were making a very "dry" moving sound. I have rarely used them in this 3 year period and I believe they are getting dried out. Please let me know. Thank you, David Autrey P.S. Jake is my #1 guy when it comes to vehicle knowledge. More

Welcoming The staff was very welcoming. Had to bring my car back to get it spray painted; however, the electrical panel was not working. Had to make another a The staff was very welcoming. Had to bring my car back to get it spray painted; however, the electrical panel was not working. Had to make another appointment to drive 4 hours round trip to get this done. The car was taken in right away & work was excellent. Staff was accomodating & finished when they said it would be done. Jason (not surprising he is #1 salesperson) made sure I was happy with the finished product. More

We bought a truck and the dealership, The truck that we purchased wasn't on the lot and they had to locate it. Blair and Josh did a great job. We will definitely tell others about the grea The truck that we purchased wasn't on the lot and they had to locate it. Blair and Josh did a great job. We will definitely tell others about the great experience. Kuddos to the dealership. More

Service We took our Equinox to this dealership for general maintenance and oil change - we were able to get an appointment when it would work for us. Althoug We took our Equinox to this dealership for general maintenance and oil change - we were able to get an appointment when it would work for us. Although we spent quite a bit of time in the dealership - I do not know how much time it would take to complete all the servicing required. More

oil changed that turned into more Dropped my car off for an oil change but was called an hour late with a bunch of other things that needed to be done that was going to cost over $800. Dropped my car off for an oil change but was called an hour late with a bunch of other things that needed to be done that was going to cost over $800. Justin was very nice and not pushy about getting it done he understood that was a lot of money so he just recommended the most serious things get done first which i did and only first me under$300. More

Great Dealership Henry Smith takes a personal approach to ensure I'm satisfied with the service I received. I trust he has my best interests at heart... Henry Smith takes a personal approach to ensure I'm satisfied with the service I received. I trust he has my best interests at heart... More

Oil Change Everything was great Jacob did a great job he took care of me no long wait time. He took care of all my paper work got me in and out. Everything was great Jacob did a great job he took care of me no long wait time. He took care of all my paper work got me in and out. More

Fast Service I had just purchased a 2011 Dodge and found that the rear wiper did not work. I pulled back into the service department and Paul, the service rep took I had just purchased a 2011 Dodge and found that the rear wiper did not work. I pulled back into the service department and Paul, the service rep took the car back and within an hour he had the problem resolved. More

Excellent Customer Service The problem was addressed and corrected professionally in a very timely manner and the employees concern for my welfare and need to get to work on tim The problem was addressed and corrected professionally in a very timely manner and the employees concern for my welfare and need to get to work on time was very commendable! THANK YOU! More

Great service Had check engine light come on and engine not running right, at end of the day, minutes before service dept closing, Henry was kind enough to have me Had check engine light come on and engine not running right, at end of the day, minutes before service dept closing, Henry was kind enough to have me come by. He ran diagnostic on it, and gave me piece of mind that I was OK until 2 days when I could bring it back. Brought back and he was able to find the problem and give me the options to repair it. Thanks Henry for going the extra step at the end of your shift. More