
Sands Chevrolet - Surprise
Surprise, AZ
Filter Reviews by Keyword
By Type
Showing 2,820 reviews
Professional Service Matt was professional, courteous and respectful. He delivered "On the Spot" service and personal attention to my requests and seeing they were perform Matt was professional, courteous and respectful. He delivered "On the Spot" service and personal attention to my requests and seeing they were performed properly. Was a great experience, one that I have not encountered at other dealerships, great job Matt!!! More
Jean is awesome, We had 2013 Equinox in for regular maintenance. There were a couple items requiring repair that the staff pointed out. Repairs were made and Jean Jaj We had 2013 Equinox in for regular maintenance. There were a couple items requiring repair that the staff pointed out. Repairs were made and Jean Jajou helped us to make sure the items were covered under the extended warranty and arranged for a car for us. She made the process easy and simple and saved us a bunch of money. Thanks Jean. You went above and beyond. Could not have been happier with the service received. Dennis Breller More
No one wants to help I called the supervisor to discuss a matter on my Camaro. The dealership had put a block on my warranty. Yes, the dealership not GM. The supervisor I called the supervisor to discuss a matter on my Camaro. The dealership had put a block on my warranty. Yes, the dealership not GM. The supervisor never called me back or bothered to follow up. No answer on how or why my warranty being voided had anything to do with major issue on my car. Please just be aware of this location. No way to treat a long time customer. More
Accommodating Worked with us on conflicting schedules, supplied loaner vehicle to enable my wife and I to make important appointments. Worked to ensure all recall i Worked with us on conflicting schedules, supplied loaner vehicle to enable my wife and I to make important appointments. Worked to ensure all recall items were addressed and all questions were answered. We have worked with Henry Smith as our service advisor on our 2013 Silverado, 2015 Equinox, and our 2016 Colorado.Mr Smith has always been professional and curtious . Would recommend Sands Chevrolet of Surprise to family and friends. More
GMC 3500 30 K full fluid service Everything went great no issues with the service. Ken did a great job explaining how things work in the service department. Awesome experience and wil Everything went great no issues with the service. Ken did a great job explaining how things work in the service department. Awesome experience and will continue to use Sands for service on my truck More
Efficient, on time, I'm very satisfied!!! It was a very good experience, my services where supervised by Ken. He explained what they recommended, if I wanted it done. Than took care of everyth It was a very good experience, my services where supervised by Ken. He explained what they recommended, if I wanted it done. Than took care of everything. After about two hours, we could drive of in a fixed and washed car. Thanks Ken and team, Chris comeau More
Buying a New Car experience at Sands Chevrolet in Surprise It can't tell you how happy me and my wife are with the sales experience we had with Paul Muela our salesmen and Thomas Hughes Manager at Sands Chevro It can't tell you how happy me and my wife are with the sales experience we had with Paul Muela our salesmen and Thomas Hughes Manager at Sands Chevrolet. We love our new 2017 Equinox. We purchased a 2014 pick up from sands and their service from sales to service have been wonderful. I recommend Sands Chevrolet to everyone that I talk to... More
Great experience! We use Sands Chevrolet for servicing all our vehicles. Victor made sure we received the appropriate repairs to our truck and provided a loaner car for We use Sands Chevrolet for servicing all our vehicles. Victor made sure we received the appropriate repairs to our truck and provided a loaner car for the duration of the repairs. More
Very well organized facility My first time to this dealer. They assigned me to Robert, who was very detailed and organized in the process of ensuring I understood everything, esp My first time to this dealer. They assigned me to Robert, who was very detailed and organized in the process of ensuring I understood everything, especially the coffee pot. Beautiful show room with in incredible collection of 50s Chevy's and about 6 collector Corvettes on display. Robert explained recommended preventative maintenance which I was happy with (because the last dealer I worked with was way overboard on recommendations, which I turned). I have an appointment for doing what Robert recommended, and he is even giving me a price price break. More
Bryan, "with a y" was fantastic! The entire staff at sands are fantastic, Bryan was great as my service rep and Bob who gave me a ride home is one special guy. I can't say enough abou The entire staff at sands are fantastic, Bryan was great as my service rep and Bob who gave me a ride home is one special guy. I can't say enough about how I was treated. Robert douglas More