
Sands Chevrolet - Surprise
Surprise, AZ
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Rv Service This is the second year we've had Sands Chevrolet provide our yearly service to get our RV ready We love not having to go to Freightliner !!!!! We This is the second year we've had Sands Chevrolet provide our yearly service to get our RV ready We love not having to go to Freightliner !!!!! We're very happy with the advice and help given by Jean, and the experienced service by the technician More
Charged for warranty work. Investigate any extra charges before you give approval. Once it's done, the money is gone wether it was needed or not. I will not go back. Investigate any extra charges before you give approval. Once it's done, the money is gone wether it was needed or not. I will not go back. More
Engine light on!!! I found out that I needed a new water pump and engine fuel pump along with some other repairs that had to be taken care of and Jean did a terrific job I found out that I needed a new water pump and engine fuel pump along with some other repairs that had to be taken care of and Jean did a terrific job in guiding me through all of the repairs (including getting a rental car). The car could have been washed a little better but it was OK. More
Great service I was on Craigslist looking for a Yukon and i found a black one and I contated Eric, he gave me the price on this black one didn't really like it much I was on Craigslist looking for a Yukon and i found a black one and I contated Eric, he gave me the price on this black one didn't really like it much so I said okay thanks bye couple days later, Eric sends me a text telling me that he's found a white Yukon little did I know he had kept my phone number to keep an eye out for for my interest and he found one exactly what I was looking for him I appreciate all his help! Very pleased with the Yukon and his service. Eric followed up with me a week late to ask if I had any questions one the Yukon.. More
Honest and expeditious service. Overall a very good experience dealing with Sands Chevrolet. I can absolutely recommend this dealership to others. The only minor issue I had with the Overall a very good experience dealing with Sands Chevrolet. I can absolutely recommend this dealership to others. The only minor issue I had with them was a less than optimum finish of the car before it was delivered (not 100% clean). More
Using the latest tecnology ! Wow ! Got checked in in about 3 minutes for an oil change. Jake (my service writer) was using their newest technology....an IPad for checking custome Wow ! Got checked in in about 3 minutes for an oil change. Jake (my service writer) was using their newest technology....an IPad for checking customers in. Of coures that was just the start of an excellent visit to....in my opinion the best dealership in the country ! Thanks Sands Chevrolet Surprise ! More
I was asked to review my Experience Every time I have service done (oil change) at Sand's Chevrolet in Surprise, they seem to find a leak. Two of them in this case. The one, I can't rem Every time I have service done (oil change) at Sand's Chevrolet in Surprise, they seem to find a leak. Two of them in this case. The one, I can't remember what they said it was on the phone and do not see it on my paperwork. The other they said was an oil leak. On the phone they said, on a scale of 1 to 10, my oil leak was an 8. On the paperwork it says a 6 or 7. They made it seem that was bad and needed fixed now. If it was that bad, shouldn't there be some sort of evidence of a leak somewhere. There were no fresh drops of any kind, and have not been for months, on my driveway. Not since I had the transmission leak I knew about fixed. I even had 2 other people confirm there were no new drops on my driveway, before I picked the Avalanche up that night. They explained to me that it was a horizontal leak. Seriously? When the car is sitting, the leak still needs to drip down, gravity. Especially, if it is as bad as they are saying. They offered to put the Avalanche up on the lift and show me. That's fine. They can do that. But it still does not mean the leak was there before I took it in. If I see leaks now, they will fix them for free, because the leaks were NOT there before I took it in. More
oil change I trust this dealer, because in this dealer I buy my vehicles, and I trust this dealer for services in my vehicles, its the make and model very care. I trust this dealer, because in this dealer I buy my vehicles, and I trust this dealer for services in my vehicles, its the make and model very care. More
Thanks I recommend Sans Chevrolet Service Department. They've always been friendly and professional. Washing and getting a clean truck is a plus! Thanks Wil I recommend Sans Chevrolet Service Department. They've always been friendly and professional. Washing and getting a clean truck is a plus! Thanks William Cook More
Scheduled maintenance Just had a 5,000 mile scheduled maintenance done at the Surprise Sands dealership. The work was done on time and the staff, including Ken, my primary Just had a 5,000 mile scheduled maintenance done at the Surprise Sands dealership. The work was done on time and the staff, including Ken, my primary contact were great. More