Sands Chevrolet - Surprise

Everything These guys will do everything in their power to make sure you are completely satisfied. We have bought 3 vehicles in the past year at Sands and will b These guys will do everything in their power to make sure you are completely satisfied. We have bought 3 vehicles in the past year at Sands and will be purchasing all vehicles in the future from Sands. Thank you and I love my truck. More

Oil change and recall update During my visit I mentioned to Jean, my service adviser, that I had a crack in my windshield and she gave me a recommendation and I was able to get a During my visit I mentioned to Jean, my service adviser, that I had a crack in my windshield and she gave me a recommendation and I was able to get a fair quote for a replacement. More

Resolved Issues Ken Ashby was very responsive to issues and solved problems in a timely manner. He knew the right people and where to go for answers. Ken Ashby was very responsive to issues and solved problems in a timely manner. He knew the right people and where to go for answers. More

Bryan Gendrich is awesome Bryan Gendrich always takes very good care of us, even works us in to the schedule in case of mix-ups, he's personable and upfront and honest with eve Bryan Gendrich always takes very good care of us, even works us in to the schedule in case of mix-ups, he's personable and upfront and honest with everything done on our vehicles. More

Pleasant and quick Jacob was very professional and extremely polite! Will keep going back for both my cars! Customer service the way it should be! Thanks for the great s Jacob was very professional and extremely polite! Will keep going back for both my cars! Customer service the way it should be! Thanks for the great service! More

New Ride Great Dealership , Friendly Staff , Love the showroom ,I will send all my friends and family to Sands . Local family dealer they really make car buyin Great Dealership , Friendly Staff , Love the showroom ,I will send all my friends and family to Sands . Local family dealer they really make car buying a truest wonderful experience More

Good Experience To date, I have nothing but good experiences with Sands. Specifically Bryan and Jean. I usually am wary of dealerships, but Sands has changed my opini To date, I have nothing but good experiences with Sands. Specifically Bryan and Jean. I usually am wary of dealerships, but Sands has changed my opinion. More

Good service, but there were definitely some flaws. I was billed for everything that I had asked for, in addition to a balance and rotate on my tires. I had only asked for a rotation. I had asked abou I was billed for everything that I had asked for, in addition to a balance and rotate on my tires. I had only asked for a rotation. I had asked about the cost of a balance and rotation, but did not want both after I had found out the cost of a balance and rotation. More

service Bryan Gendrich has great customer service, from his handshake and hello to his smile and attentiveness to his customers. He always keeps us informed Bryan Gendrich has great customer service, from his handshake and hello to his smile and attentiveness to his customers. He always keeps us informed about things being done, We had to leave our vehicle. Bryan had us in a loaner right away. Thanks to everything he did for us , we were able to make our appointments on time. More

Liar Liar!!! I schedule an appointment for my car to get looked at due to it shaking and cutting off randomly. My car hasn't had an issues before and I love my 201 I schedule an appointment for my car to get looked at due to it shaking and cutting off randomly. My car hasn't had an issues before and I love my 2013 Cruze LS. I came to this location right after working a 12 hour shift from work and I was planning on being here for a while. Something told me that this wasn't going to go good. when I pull in a guy greets me (ROBERT) he asked my name and for my car information I 've had schedule this appointment 3 days prior and he couldn't find my name nor the appointment, good thing I printed out the copy of my scheduled appointment and time. Next a few hours go by and I still haven't heard anything about what is going on with my car. ROBERT returns with news about my car he states that the mechanic couldn't find anything wrong with my car?? Hmm.. But ROBERT said that he'll keep the mechanic looking for the problem with my car. Another 3 hours go by I haven't seen anyone to tell me anything about my care again.. ROBERT pops up again and tells me that its my starter and fuse box??? But the parts are in California and that my car will have to stay over night perhaps a few days with them. I couldn't have my car stay for overnight nor a few days I let him know that I have a family emergency to attend to that's in another state I would need to be leave tomorrow morning after work. ROBERT walks away and states that he will talk to his mechanic and see what they can do. Now I know that I am young but one things is that I don't like being lied to nor taken advantage of. I drive a standard stick shift car not an automatic. Which would tell you that I'm kinda different girl. So then when I speak back to ROBERT I told him that I would just leave and have to wait to get my car fixed while I go take care of my family emergency. ROBERT stated that my car wouldn't make it and just trying to scare me into getting my car fixed right then and there! Ugh I got upset. Then when I'm about to pay and walk out the door ROBERT tells me that the parts that they need to fix my car are in CHANDLER, AZ and that my car will be fixed and ready by 5pm today. He first told me that they were in California and that my car would have to stay overnight and now they're in CHANDLER , AZ well chandler is not CALIFORNIA! I'm not stupid nor dumb! ROBERT was wrong for lying to me and taking advantage of me just because I'M YOUNG. Also my car is still staking and cutting off. I hardly think that they really fixed my car! I'm not a happy customer at all. More