Sands Chevrolet - Surprise

Check Engine Light Michael wonderful! We purchased a suburban from another dealer in April, in June the check engine light came on - needless to say we were not happy. B Michael wonderful! We purchased a suburban from another dealer in April, in June the check engine light came on - needless to say we were not happy. Brought it into Sands and Michael made it absolutely painless, turns out it was a fluke but he checked the entire system and car to make 100% sure all was well before sending us on our way. I would and will 100% bring my vehicle back there for any maintenance and/or issues! They were wonderful, he said it would take 1.5-2 hours and we were in the car on our way home at roughly 1.75 hours! More

Oil and Lube Went in for a routine oil and lube service. Henry Smith always takes good care of my car. I just had my car detailed and asked for them not to wash Went in for a routine oil and lube service. Henry Smith always takes good care of my car. I just had my car detailed and asked for them not to wash the car, and they did not wash it. I was in and out in under an hour. Thanks Henry. More

Oil leak under my Duramax I noticed an oil leak under my truck recently and stopped at Sands to make an appointment. Went in looking for Jean Jajou who helped me last earlier. I noticed an oil leak under my truck recently and stopped at Sands to make an appointment. Went in looking for Jean Jajou who helped me last earlier. She scheduled it for Friday AM. Went in a left the truck, got a ride home. She called later that morning, truck fixed, and a car was coming to pick me up. Perfect day! Art Wiltgen More

Awful will not go back I first went on to the lot to get my first car and it up in a 2006 Vue loved it but before I can make the first payment I had dumped way too much mone I first went on to the lot to get my first car and it up in a 2006 Vue loved it but before I can make the first payment I had dumped way too much money back into it was total lemon their solution was to put me in a 2017 Cruze . They told me that this Cruise had rebate so I wouldn't be upside down from the Saturn which they lied about I ended up almost double the value of the cruise upside down in it. It has something called Auto Stop which is so stupid because when it's 120 degrees outside and you come to a stop light your air conditioner shuts off car has no power with the AC on. And within the first week of me having it it was back into the service center because the entire stereo system mix froze. They are all lying Crooks the only person out of that entire place that was worth a xxxx is Henry in the service department he was the only one that was willing to work with me that would explain things that wasn't an xxx. More

service EVERYTHING WENT AS PROMISED. MICHAEL WAS FANTASTIC THE SREVICE AREA IS COMFORTABLE. AND VERY CLEAN ALL EMPLOYEES ARE VERY FREID LY. I WILL BE BACK EVERYTHING WENT AS PROMISED. MICHAEL WAS FANTASTIC THE SREVICE AREA IS COMFORTABLE. AND VERY CLEAN ALL EMPLOYEES ARE VERY FREID LY. I WILL BE BACK FOR ALL MY SERVICE. THANKS FOR ALL YOU ALL DO .JOE KNESE More

Great service Sands has been servicing my car since day one and I am always completely satisfied with how they take care of my car. Jake, my tech is always keeping Sands has been servicing my car since day one and I am always completely satisfied with how they take care of my car. Jake, my tech is always keeping me informed on matters with my car. Good man. More

A great experience Robert assisted me , he checked my car in, kept me informed the whole time, he called me with updates, He is very friendly and pleasant . Robert has t Robert assisted me , he checked my car in, kept me informed the whole time, he called me with updates, He is very friendly and pleasant . Robert has the Best customer service skills and has a great attitude. I have dealt with other workers there in the past and they were not as friendly.The shuttle drivers Ryan and Tom were excellent as well. Thank you all for making my experience a great one! More

Worst experience ever!!! 25 words isn't enough to describe my buying experience. But to some it up the finance officer is very shady and the internet sales managers are rude a 25 words isn't enough to describe my buying experience. But to some it up the finance officer is very shady and the internet sales managers are rude and very unprofessional, I will never buy another car from this dealership and would never reffer anyone to them. More

quick and easy brought the vehicle in due to a wiper recall. The part was in , Jean J. made sure of that.I chose to wait for the install to be done. waited only a li brought the vehicle in due to a wiper recall. The part was in , Jean J. made sure of that.I chose to wait for the install to be done. waited only a little over an hour and Jean called and all was done. Great service!! More

Emissions Canaster Solelnoid Valve After parking in garage I was smelling gasoline fumes. Called Jake and he got me in right away. After diagnosis they discovered the purge valve was After parking in garage I was smelling gasoline fumes. Called Jake and he got me in right away. After diagnosis they discovered the purge valve was stuck open and there was a saved code indicating the evaporative emission canister solenoid valve is not working. The original estimate was over $500. After reasearching emissions warranty (2012 with 55,000 miles) found there was a special coverage adjustment for the canister solenoid. This saved me over $250 - thanks Jake! More