Sands Chevrolet - Surprise
Surprise, AZ
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They want to please the customer Not our favorite thing to do is to purchase a vechicle somehow it wasn’t has painful has pasted experience, they are willing to look at other options Not our favorite thing to do is to purchase a vechicle somehow it wasn’t has painful has pasted experience, they are willing to look at other options to please the customer which is refreshing! More
Promise to have it fixed for a certain price Wanted more money than I thought was worth it. Said I can get another 100.000 more miles out of the truck and said that the truck is a solid engine Wanted more money than I thought was worth it. Said I can get another 100.000 more miles out of the truck and said that the truck is a solid engine More
Tire fix Went in to have my tire fix and in no time my tire was fixed. I was surprised how fast it was! Thank you for. Went in to have my tire fix and in no time my tire was fixed. I was surprised how fast it was! Thank you for. More
Very satisfied Justin went out of his way to make sure Everything was ok very helpful getting a loaner care. Keep me in formed while car was in the garage Justin went out of his way to make sure Everything was ok very helpful getting a loaner care. Keep me in formed while car was in the garage More
Disappointed We had a Special Service for a fuel vapor. The initial service tech was awful. Of course their tests didn't show any evidence of gas odor, and was We had a Special Service for a fuel vapor. The initial service tech was awful. Of course their tests didn't show any evidence of gas odor, and was recommended that they pull the fuel tanks at my expense. Their concern for my safety has been overwhelmingly void. Not one follow up call from the service department. I guess I need to go back to the original person when I started the process. More
Great Service Team Sands service department is a team effort. Jean is the quarterback; as service advisor, she worked to get me the appointment time I needed, setup a m Sands service department is a team effort. Jean is the quarterback; as service advisor, she worked to get me the appointment time I needed, setup a meeting with the service tech to answer all my questions, provide a detailed cost estimate and obtain a loaner vehicle. Other "lineman" handled cashier and loaner vehicle details. All were friendly, very helpful, and attentive. More
Complete satisfaction Bryan Gendrich looks after me like I was his Father.He got the vehicle in early, It was done quickly. Got a free car wash, I drove away happy. Bryan Gendrich looks after me like I was his Father.He got the vehicle in early, It was done quickly. Got a free car wash, I drove away happy. More
Excellent We were treated courtesly and professionally by everyone we were introduced to. Our sales person was professional and answered all our concerns. The f We were treated courtesly and professionally by everyone we were introduced to. Our sales person was professional and answered all our concerns. The finance person we worked with knew his stuff and we were in and out in no time. We had a great experience. More
The Best Jean Jajou, service dept., is fabulous!!! She is the best! Everything about her is the best! Such a perfect asset. All staff in service dept. are exce Jean Jajou, service dept., is fabulous!!! She is the best! Everything about her is the best! Such a perfect asset. All staff in service dept. are exceptional. Owners -- you are truly blessed with a great service dept. Staff. More
Ok this time Finally got the wheel alignment done right. First 2 times it was not Carl was good or carlos he looked after the alignment that was done before Finally got the wheel alignment done right. First 2 times it was not Carl was good or carlos he looked after the alignment that was done before More