Sands Chevrolet - Surprise

Disappointed We had a Special Service for a fuel vapor. The initial service tech was awful. Of course their tests didn't show any evidence of gas odor, and was We had a Special Service for a fuel vapor. The initial service tech was awful. Of course their tests didn't show any evidence of gas odor, and was recommended that they pull the fuel tanks at my expense. Their concern for my safety has been overwhelmingly void. Not one follow up call from the service department. I guess I need to go back to the original person when I started the process. More

Great Service Team Sands service department is a team effort. Jean is the quarterback; as service advisor, she worked to get me the appointment time I needed, setup a m Sands service department is a team effort. Jean is the quarterback; as service advisor, she worked to get me the appointment time I needed, setup a meeting with the service tech to answer all my questions, provide a detailed cost estimate and obtain a loaner vehicle. Other "lineman" handled cashier and loaner vehicle details. All were friendly, very helpful, and attentive. More

Complete satisfaction Bryan Gendrich looks after me like I was his Father.He got the vehicle in early, It was done quickly. Got a free car wash, I drove away happy. Bryan Gendrich looks after me like I was his Father.He got the vehicle in early, It was done quickly. Got a free car wash, I drove away happy. More

Excellent We were treated courtesly and professionally by everyone we were introduced to. Our sales person was professional and answered all our concerns. The f We were treated courtesly and professionally by everyone we were introduced to. Our sales person was professional and answered all our concerns. The finance person we worked with knew his stuff and we were in and out in no time. We had a great experience. More

The Best Jean Jajou, service dept., is fabulous!!! She is the best! Everything about her is the best! Such a perfect asset. All staff in service dept. are exce Jean Jajou, service dept., is fabulous!!! She is the best! Everything about her is the best! Such a perfect asset. All staff in service dept. are exceptional. Owners -- you are truly blessed with a great service dept. Staff. More

Ok this time Finally got the wheel alignment done right. First 2 times it was not Carl was good or carlos he looked after the alignment that was done before Finally got the wheel alignment done right. First 2 times it was not Carl was good or carlos he looked after the alignment that was done before More

Unorganized I purchased my vehicle here and had a great experience. Took my truck in for first free oil change this week and was a bit surprised by the way it wen I purchased my vehicle here and had a great experience. Took my truck in for first free oil change this week and was a bit surprised by the way it went. Scheduled the appointment ahead of time, showed up and checked in on time, and was told give him an hour 15, ok no problem. Hour and 45minutes I decide to go looking for it or my service guy, find out he is at lunch and no one can find paperwork or keys. After a few minutes all is found, however truck had not got the complimentary wash, I was asked if I would still like it ran through. I figured what's another 20 minutes sure. It was definitely a quick free wash. All that being said I will give them a second chance because the dealership is super clean, and lots of old Chevys to look at while you wait. More

Not happy Had the wrong vehicle selected when they called me. Would not warranty the radio issue I was having with blue tooth. Told them the Glendale Sands woul Had the wrong vehicle selected when they called me. Would not warranty the radio issue I was having with blue tooth. Told them the Glendale Sands would take care of it and said to take it there. Really going to start looking at other makes. More

Recall I came to the dealership for a recalland service. The service advisor Bryan Gendrich was most helpful I had a great experience here in Surprise Sands I came to the dealership for a recalland service. The service advisor Bryan Gendrich was most helpful I had a great experience here in Surprise Sands Chevy. More

RV maintenance Bryan help me in getting my RV serviced, due to me trying to sell it. He was a great service Rep and I appreciate his help. Bryan help me in getting my RV serviced, due to me trying to sell it. He was a great service Rep and I appreciate his help. More