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Sands Chevrolet - Surprise
Surprise, AZ
2,828 Reviews
Sands Chevrolet has been serving Arizona for over 75 years, and is locally owned and operated. We are committed to making your buying experience a great one.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
If you don't see what you are looking for or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information.
We look forward to serving you!
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Showing 2,828 reviews
November 25, 2025
Took my car in today for issues with my radio turning off on its own. Rob Hernandez called me and said that it's a software issue and it needed to be re-set, I asked what the cost would be he said $480.00, I on its own. Rob Hernandez called me and said that it's a software issue and it needed to be re-set, I asked what the cost would be he said $480.00, I was well I need to wait, and have it done at another time because I wasn't expecting it to cost that much. 5 min later he calls me back and says ok I can do it for $350.00!!! So, he wanted to get me for $500 and then when I declined, he figured he would throw a lower number at me to get the business. This is exactly why I hate dealerships; they will xxxx you for every penny so untrustworthy I don't know how these guys lay their head down on the pillow at night with a clear conscious. I went to pick my car up and he still charged me $200 for diagnostics!! Figuring he would get me this way, mind you I purchased 2 cars from them in the past on the same day!! This is the thanks I get!! Beware of Sands Chevrolet in Surprise, they will xxxx you!!! I would never recommend anyone to them ever. More
by dannymessina86
Employees Worked With
Rob Hernandez
November 02, 2025
Lousy service by reps and technicians. Service rep Tim would not accept a coupon that sands chevrolet mailed to me and technicians left oil stains and trash in cab. All around lousy serv Service rep Tim would not accept a coupon that sands chevrolet mailed to me and technicians left oil stains and trash in cab. All around lousy service...I can get better service elsewhere. More
by raybonilla
Employees Worked With
timothy
September 11, 2025
They worked hard to find the truck that I specifically wanted and made sure that I was very satisfied with the truck wanted and made sure that I was very satisfied with the truck More
by jfernandez3
Employees Worked With
August 15, 2025
The dealership facilities were very clean and organized. Will, Mike and Brandon were professional and very knowledgeable. Will, Mike and Brandon were professional and very knowledgeable. More
by La_conte1
July 31, 2025
I brought my wife's vehicle in for service and a manufacturer warranty. From start to finish Robert went above and beyond to take care of us. He is very professional and kept us informed on every manufacturer warranty. From start to finish Robert went above and beyond to take care of us. He is very professional and kept us informed on everything happening. We were so pleased working with Robert. More
by ctellez1548
Employees Worked With
May 17, 2025
I have been purchasing cars over the last 17 years from the dealership and have always had the best experience. Dylan, Joe and Henry Smith Have always treated me fairly and given me the best customer servi the dealership and have always had the best experience. Dylan, Joe and Henry Smith Have always treated me fairly and given me the best customer service. I will never buy from another dealership. More
by Mnowell44
February 12, 2025
I would waste my time. They have the highest " fees" I have seen at a dealership and they refuse to give you numbers over the phone. They want you to spend hours at the dea They have the highest " fees" I have seen at a dealership and they refuse to give you numbers over the phone. They want you to spend hours at the dealership. There are plenty of dealerships that want to sell a vehicle and not waste your time. More
by Deryck Martin
Employees Worked With
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