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Sands Chevrolet - Surprise

Surprise, AZ

4.3
2,816 Reviews
Sands Chevrolet has been serving Arizona for over 75 years, and is locally owned and operated. We are committed to making your buying experience a great one. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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16991 W Waddell Rd

Surprise, AZ

85388

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Showing 2,816 reviews

January 04, 2025

We stopped by on our trip through to Mexico and had just purchased the truck used from a private party in ill health. Needed help getting the Infotainment center activated. Craig in service center was great More

by Davearmstrong1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
Jan 05, 2025 -

Sands Chevrolet - Surprise responded

Thank you so much for your kind words! We're thrilled to hear that Craig in our service center was able to assist you with your new truck's infotainment activation so quickly. Your recommendation means a lot to us at Sands Chevrolet - Surprise. We look forward to welcoming you back for any future service needs. Safe travels on your trip to Mexico! Ron Malvestuto - Service Director (623) 455-7777 rmalvestuto@sandsautomotivegroup.com

January 03, 2025

Code 204 Oil Change *Tax and more then 6 Quarts extra, and yet you charge 8 bucks more in Misc FEE. Last time misc fee was 40 bucks, Oil disposal fee. Someone went thru my glove box, for what, as there More

by ShadowFax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
one of the sales associates did offer me a bottle of water as I was waiting 2 hrs for scheduled Oil change. I was told it would be less time if I declined car was, that didn't happen either.
Jan 06, 2025 -

Sands Chevrolet - Surprise responded

Thank you for your feedback about your visit to Sands Chevrolet - Surprise. I take these matters seriously and would like to address this in greater detail. Please reach out to me directly at your earliest convenience with your name and vehicle details so I may look into this further. Thank you again for reaching out. Ron Malvestuto - Service Director (623) 455-7777 rmalvestuto@sandsautomotivegroup.com

January 03, 2025

Hassle free while searching for the perfect vehicle for me. The salesman (Elsi) was understanding and very pleasant to work with. He was very knowledgeable in the vehicle I was asking about. More

by batchelor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Esli,
Jan 04, 2025 -

Sands Chevrolet - Surprise responded

Thank you for your wonderful review! We’re thrilled to hear that your experience at Sands Chevrolet - Surprise was hassle-free and that Elsi was able to assist you in finding the perfect vehicle. Our team is dedicated to providing knowledgeable and pleasant service, and we appreciate your kind words. We look forward to seeing you again for your next visit! Kurt VonTersch - Sales Director (623) 455-7777 kvontersch1@sandsautomotivegroup.com

December 26, 2024

The “Team” of sales personal at Sands who worked with me thru the process of selecting and purchasing the vehicle, right thru to handing me the keys couldn’t have went more smoothly. More

by j.w871
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwayne, Nick, and Aaron
Dec 28, 2024 -

Sands Chevrolet - Surprise responded

Thank you for your wonderful review! We truly appreciate your kind words about the team at Sands Chevrolet - Surprise. It's fantastic to hear that your experience from selecting to purchasing your vehicle went so smoothly. We look forward to seeing you again and hope you enjoy your new car! Kurt VonTersch - Sales Director (623) 455-7777 kvontersch1@sandsautomotivegroup.com

December 16, 2024

By far the best customer service made me want to buy 10 cars definitely our new go to dealership More

by Closed_apo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erwin Dacanay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Friedberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Jajou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Helmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Carrasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike verville, Patrons chircos, Gary springer
Dec 17, 2024 -

Sands Chevrolet - Surprise responded

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience at Sands Chevrolet - Surprise. Your kind words about our customer service mean a lot to us. We look forward to being your go-to dealership for many more car purchases in the future! If you have any questions or need assistance, feel free to reach out. Ron Malvestuto - Service Director (623) 455-7777 rmalvestuto@sandsautomotivegroup.com

November 02, 2024

Big Joe was great in getting the deal I requested. Also, it was the fastest process and out the door with my new truck. 40 minutes. Thank You More

by JWPOLISH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Livingston
Nov 05, 2024 -

Sands Chevrolet - Surprise responded

Thank you for your wonderful review! We're thrilled to hear that Big Joe was able to help you secure the deal you wanted and that you enjoyed a fast and efficient process. Congratulations on your new truck! We appreciate your business and look forward to seeing you again at Sands Chevrolet - Surprise! Kurt VonTersch - Sales Director (623) 455-7777 kvontersch1@sandsautomotivegroup.com

October 21, 2024

I've purchased many new cars over the years, working with the team at Sands Chevrolet was probably the best new car buying experience I've had. I highly recommend them. More

by roncam67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Hale and Dillon Hernandez
Oct 23, 2024 -

Sands Chevrolet - Surprise responded

Thank you for your wonderful feedback! We're thrilled to hear that your experience at Sands Chevrolet Surprise was the best new car buying experience you've had. Your recommendation means a lot to us. We look forward to serving you again in the future! Kurt VonTersch - Sales Director (623) 455-7777 kvontersch1@sandsautomotivegroup.com

September 26, 2024

Good job as always. Highly recommend Sands. Tim is always very helpful and very keen to ensure things are done correctly. More

by Ptnelson1
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Timothy Smith
Sep 27, 2024 -

Sands Chevrolet - Surprise responded

Thank you for your kind words! We truly appreciate your recommendation and are thrilled to hear that Tim has been helpful in ensuring everything is done correctly. It's our goal at Sands Chevrolet - Surprise to provide excellent service every time. We look forward to seeing you again soon! Ron Malvestuto - Service Director (623) 455-7777 rmalvestuto@sandsautomotivegroup.com

September 20, 2024

Our thanks to Chuck, Dillon, Beau and Baraa for making this a great experience. We are grateful for this team and are glad we chose this no pressure sales dealership to make this new car buying experienc More

by nopolo412
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck, Dillon, Beau, Baraa
Sep 21, 2024 -

Sands Chevrolet - Surprise responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Sands Chevrolet - Surprise. It's fantastic that Chuck, Dillon, Beau, and Baraa were able to assist you and make your car buying experience a pleasant one. We appreciate your kind words and look forward to welcoming you back in the future! Kurt VonTersch - Sales Director (623) 455-7777 kvontersch1@sandsautomotivegroup.com

September 11, 2024

The Sands Chevrolet dealership is so wonderful! Such a great group of people.. My husband was not feeling well, so Tim Carrasco drove 45 minutes each direction to bring the paperwork to me. That More

by Happy Lady
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Carrasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Sands Chevrolet - Surprise responded

Thank you for your kind words! I am thrilled to hear about your positive experience at Sands Chevrolet. It's wonderful to know that Tim provided such exceptional service by going the extra mile for you. I truly appreciate your recommendation and look forward to assisting you again in the future. Your support means a lot to me! Kurt VonTersch - Sales Director (623) 455-7777 kvontersch1@sandsautomotivegroup.com

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