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Sands Chevrolet - Surprise

Surprise, AZ

4.3
2,811 Reviews
Sands Chevrolet has been serving Arizona for over 75 years, and is locally owned and operated. We are committed to making your buying experience a great one. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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16991 W Waddell Rd

Surprise, AZ

85388

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Showing 2,811 reviews

November 02, 2024

Big Joe was great in getting the deal I requested. Also, it was the fastest process and out the door with my new truck. 40 minutes. Thank You More

by JWPOLISH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Livingston
Nov 05, 2024 -

Sands Chevrolet - Surprise responded

Thank you for your wonderful review! We're thrilled to hear that Big Joe was able to help you secure the deal you wanted and that you enjoyed a fast and efficient process. Congratulations on your new truck! We appreciate your business and look forward to seeing you again at Sands Chevrolet - Surprise! Kurt VonTersch - Sales Director (623) 455-7777 kvontersch1@sandsautomotivegroup.com

October 21, 2024

I've purchased many new cars over the years, working with the team at Sands Chevrolet was probably the best new car buying experience I've had. I highly recommend them. More

by roncam67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Hale and Dillon Hernandez
Oct 23, 2024 -

Sands Chevrolet - Surprise responded

Thank you for your wonderful feedback! We're thrilled to hear that your experience at Sands Chevrolet Surprise was the best new car buying experience you've had. Your recommendation means a lot to us. We look forward to serving you again in the future! Kurt VonTersch - Sales Director (623) 455-7777 kvontersch1@sandsautomotivegroup.com

September 26, 2024

Good job as always. Highly recommend Sands. Tim is always very helpful and very keen to ensure things are done correctly. More

by Ptnelson1
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Timothy Smith
Sep 27, 2024 -

Sands Chevrolet - Surprise responded

Thank you for your kind words! We truly appreciate your recommendation and are thrilled to hear that Tim has been helpful in ensuring everything is done correctly. It's our goal at Sands Chevrolet - Surprise to provide excellent service every time. We look forward to seeing you again soon! Ron Malvestuto - Service Director (623) 455-7777 rmalvestuto@sandsautomotivegroup.com

September 20, 2024

Our thanks to Chuck, Dillon, Beau and Baraa for making this a great experience. We are grateful for this team and are glad we chose this no pressure sales dealership to make this new car buying experienc More

by nopolo412
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck, Dillon, Beau, Baraa
Sep 21, 2024 -

Sands Chevrolet - Surprise responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Sands Chevrolet - Surprise. It's fantastic that Chuck, Dillon, Beau, and Baraa were able to assist you and make your car buying experience a pleasant one. We appreciate your kind words and look forward to welcoming you back in the future! Kurt VonTersch - Sales Director (623) 455-7777 kvontersch1@sandsautomotivegroup.com

September 11, 2024

The Sands Chevrolet dealership is so wonderful! Such a great group of people.. My husband was not feeling well, so Tim Carrasco drove 45 minutes each direction to bring the paperwork to me. That More

by Happy Lady
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Carrasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Sands Chevrolet - Surprise responded

Thank you for your kind words! I am thrilled to hear about your positive experience at Sands Chevrolet. It's wonderful to know that Tim provided such exceptional service by going the extra mile for you. I truly appreciate your recommendation and look forward to assisting you again in the future. Your support means a lot to me! Kurt VonTersch - Sales Director (623) 455-7777 kvontersch1@sandsautomotivegroup.com

September 01, 2024

Ken did an excellent job with the time management of my repairs, he took car wife all of my needs and kept it affordable for me like he said he would. I had a great overall experience working with Ken. More

by nellar98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Sands Chevrolet - Surprise responded

Thank you for your kind words! I'm thrilled to hear that Ken provided excellent service and that you had a great experience with your repairs at Sands Chevrolet. I always strive to meet our customers' needs and keep things affordable. I look forward to seeing you again for any future assistance! Ron Malvestuto - Service Director (623) 455-7777 rmalvestuto@sandsautomotivegroup.com

August 26, 2024

Excellent buying experience! Tim and the staff at Sands were great to work with. He was able to answer all of my questions in a low pressure environment. Found the truck I was More

by callen.lance
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Carrasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Sands Chevrolet - Surprise responded

Thank you so much for your wonderful feedback! I'm thrilled to hear that you had an excellent buying experience with Tim and our team at Sands Chevrolet - Surprise. It’s great to know you found the truck you were looking for and that we could assist you in a low-pressure atmosphere. I hope to see you again soon! Kurt VonTersch - Sales Director (623) 455-7777 kvontersch1@sandsautomotivegroup.com

August 15, 2024

Robert always gets my Tahoe in and back out quickly! He communicates effectively so I always know what to expect. More

by audrastuart37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Sands Chevrolet - Surprise responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a great experience with us at Sands Chevrolet. Robert is indeed dedicated to providing quick service and clear communication, and it's fantastic to know he exceeded your expectations with your Tahoe. We look forward to seeing you again soon! Ron Malvestuto - Service Director (623) 455-7777 rmalvestuto@sandsautomotivegroup.com

May 19, 2024

Service advisor nice. Forgot to reset my fuel filter light. Which scares me if they even changed it…it’s hard to trust dealers because service is where they make a lot of More

by Pnhenning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jean Jajou
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Sands Chevrolet - Surprise responded

Thank you for sharing your feedback with us. Please contact me so I can address your concerns and ensure your complete satisfaction. I value your trust and I am committed to upholding high standards in our service. Ron Malvestuto - Service Director (623) 455-7777 rmalvestuto@sandsautomotivegroup.com

May 16, 2024

My salesman, Caleb Smith, was very helpful! Overall, Sands Chevrolet was great to work with. They have a clean, spacious facility. More

by ryanwjantz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Smith
May 17, 2024 -

Sands Chevrolet - Surprise responded

Thank you for the kind words! I'm thrilled to hear about your positive experience. Our team takes pride in offering excellent service in a clean and spacious facility. I appreciate your business and look forward to assisting you in the future! Kurt VonTersch - Sales Director (623) 455-7777 kvontersch1@sandsautomotivegroup.com

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