Sandia Toyota

When I arrived to purchase the vehicle, the salesman gave me the wrong information about finance percentages and discounts. me the wrong information about finance percentages and discounts. More

Appreciate the customer service we received. We are very appreciative with the help by mr. Mel denally We are very appreciative with the help by mr. Mel denally More

My Adviser David Carr quoted me a price of $1432 to replace power steering assembly. He call me back and asked if he could keep the car longer as the mechanic broke the bolts trying to remove the power replace power steering assembly. He call me back and asked if he could keep the car longer as the mechanic broke the bolts trying to remove the power steering assembly. I agreed to leave my Toyota 4 Runner. I told him since the mechanic they the bolts any further cost would be on them. When I went to pay for my 4Runner I was charged $3050.13. I told him that’s not the quote he gave me. I have a paper where the quote is written. He denied that he ever quoted me $1432. I would avoid working with the advisor David Carr. Harold More

The rating really should be ZERO. I switched my three vehicles here when they opened the dealership and have been pleased with service until today. I made an appointment for an oi I switched my three vehicles here when they opened the dealership and have been pleased with service until today. I made an appointment for an oil change for my Tundra a week ago for 0915 and indicated that I would wait at the dealership for the vehicle. When I arrived, I was told that what I made was not an appointment but it was a "drop off" time and it would be up to 4 hours until my vehicle would be ready. In the past, I may have waited an hour and 30 minutes, but no more than that. I checked on the vehicle after two hours and it was still parked outside. They told me I was next and a short time later moved the vehicle inside. It took two more hours to complete the oil change and my vehicle was finally ready after four hours and twenty minutes. Mind you this was with an appointment! I will no longer give my business to Sandia Toyota as they have demonstrated that customers and good customer service are no longer a priority for them. More

Mel was amazing. A great experience all around. I had not bought a new car in 24 years, so I appreciated the patience and kindness. A great experience all around. I had not bought a new car in 24 years, so I appreciated the patience and kindness. More

Crooks! !! They over charged me by the hundreds according to a certified tech at "Power Ford." That made sense to me when I remember the service man (on July !! They over charged me by the hundreds according to a certified tech at "Power Ford." That made sense to me when I remember the service man (on July 5th 2024) telling me that it was going to cost me over a thousand just for labor, but when I said that the part was very accessible and easy to get to, he lowered the labor by $600 dollars, nevertheless I still ended up paying $1400 for labor alone. So why not from the very beginning? More

Honest communication and a fair price on a new Land Cruiser. Highly recommend Travis as a sales person. A+ all around! Cruiser. Highly recommend Travis as a sales person. A+ all around! More

I was very disappointed by the level of unfriendly service at their Service Department. I will never go back there again. service at their Service Department. I will never go back there again. More

Outstanding service, Friendly, helpful and honest. Would definitely recommend the dealership to friends and family! Very Satisfied with the purchase Would definitely recommend the dealership to friends and family! Very Satisfied with the purchase More

Great service, low pressure, friendly, and the salesman went above and beyond to find me the truck and color I wanted went above and beyond to find me the truck and color I wanted More