Back

Sandia Toyota

Albuquerque, NM

4.4
1,408 Reviews

10401 Copper Ave. NE

Albuquerque, NM

87123

Directions

By Type

Showing 1,408 reviews

March 16, 2020

Great people working there amazing experience I will recommend this dealership to all my friends and family. This is I’ll be the place I come to when I buy my kids a car More

by benavidezronald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney Gutierrez, Brandon Robinson, Annelise Ryder, Ryan Murphy, Jaymie Morimoto
Mar 16, 2020 -

Sandia Toyota responded

Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle! - Ernie Riach, General Manager 

March 08, 2020

Staff is always helpful and friendly. My salesman Rudy Staff is always helpful and friendly. My salesman Rudy and Rodney from finance made my new vehicle purchase enjoyable. I did not have along wait t More

by Marcelinahightower
Recommend Dealer
Yes
Employees Worked With
Rudy Gomez, Rodney Gutierrez
Mar 10, 2020 -

Sandia Toyota responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Ernie Riach, General Manager 

March 06, 2020

They always do a good job and keep you informed every step of the service. They check everything every time I go in for service More

by Mtenorio3
Recommend Dealer
Yes
Employees Worked With
Muniz
Mar 10, 2020 -

Sandia Toyota responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Ernie Riach, General Manager 

February 29, 2020

Purchase Rudy was wonderful to do business with. He listened to our needs and was gave us excellent and professional customer service. He followed up on our More

by rloker123
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Gomez
Mar 02, 2020 -

Sandia Toyota responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Ernie Riach, General Manager 

February 28, 2020

Initially was greeted by friendly staff. However when I came to pick up my vehicle, I was let down to see that is wasn’t washed, as I got into my vehicle and turned it on I realized that you’re staff had l More

by stockton505
Recommend Dealer
No
Employees Worked With
Bobby
Mar 03, 2020 -

Sandia Toyota responded

Hello there, thank you for taking the time to leave a review. It’s unfortunate to hear that you’ve had a negative experience at our dealership. I’d appreciate the opportunity to better understand your frustrations so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. - Tammy Burns, Customer Retention Manager, (833) 798-6885

February 26, 2020

Christopher Bouldi always takes care of me when I visit and provide excellent customer service every time since December 2017. Truly exceptional customer service. Awesome! More

by Heaven.adams
Recommend Dealer
Yes
Employees Worked With
Bouldi, Christopher
Feb 27, 2020 -

Sandia Toyota responded

Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Ernie Riach, General Manager 

February 10, 2020

Toyota customers many years. I always said, I Will not go any where else. After yesterday’s experience will never return. Service man extremely rude. More

by Disappointed
Recommend Dealer
No
Employees Worked With
Christopher Boulder 600110. It was the service man who checked us in
Feb 13, 2020 -

Sandia Toyota responded

Hello, it is unfortunate to see that you are not satisfied with our dealership. I would appreciate the opportunity to learn the details of your experience. Please contact me at your convenience so that I can be of further assistance. - Tammy Burns, Customer Retention Manager, (833) 798-6885

February 09, 2020

The service is terrible. I couldn’t believe that you guys treat your customers like that, I come to do the oil changes around 9:45am and it’s not done until 4::00pm, unfortunately when I come to asked t More

by dknytui
Recommend Dealer
No
Employees Worked With
I didn’t remember exactly the name
Feb 13, 2020 -

Sandia Toyota responded

It’s unfortunate to hear that your service experience took longer than expected. We try our hardest each day to provide a quick and easy visit for all of our customers. If there is anything else that we can do for you or if you have any other concerns, please give me a call and I’d be happy to assist. - Tammy Burns, Customer Retention Manager, (833) 798-6885

February 05, 2020

Overall great experience. Our sales rep, Michael Andazola was excellent. He was very knowledgeable, helpful and patient. He worked with us so we got the car we wanted. He is t More

by bbradley24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Andazola
Feb 06, 2020 -

Sandia Toyota responded

Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Ernie Riach, General Manager

January 29, 2020

The last time I went your dealership it was my third time, I have no complaints what so ever. I really appreciate your professional ways treating the customers thank you More

by houshang
Recommend Dealer
Yes
Employees Worked With
Anthony West
Jan 30, 2020 -

Sandia Toyota responded

Thank you for that review! It’s good to see that your overall experience with us was a positive one. If you have any questions or concerns about your visit, don’t hesitate to let us know! - Ernie Riach, General Manager

...
37
...