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Sandia Toyota

Albuquerque, NM

4.4
1,408 Reviews

10401 Copper Ave. NE

Albuquerque, NM

87123

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Showing 1,408 reviews

April 24, 2020

Everything about this dealership was amazing from sales to the end process. I purchased my vehicle during the mess our country is facing with the corona virus and they served me with great service consider More

by ZM
Recommend Dealer
Yes
Employees Worked With
Brittany sales, mike finance director , Rodney Gutierrez
Apr 26, 2020 -

Sandia Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! - Ernie Riach, General Manager

April 23, 2020

They did a decent job this time with my routine oil change and tire rotation. Minus the fact the tires were not rotated correctly wondering how I might know this? Because i had a blow out a while back More

by TundraPRO
Recommend Dealer
Yes
Employees Worked With
Dave Carrell
Apr 23, 2020 -

Sandia Toyota responded

Hello, Thank you for your review and your continued business. Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd like to discuss this further please contact me at your earliest convenience. - Ernie Riach, General Manager

Apr 23, 2020 -

TundraPRO responded

Im good, from now on I'm just not leaving before i look everything over a center cap cracked in two places is unacceptable but i paid for a new one and you just need to get with your people and have them slow down a bit and pay attention to details and take a little more pride in the job they do. It'll show and go a long way. A routine oil change and tire balance and rotation should be a dreaded stressful thing to do. Im not the only one either other family members with Toyotas have expressed the same feeling with me to be honest. Thanks.

April 22, 2020

Manny was great to work with. He did everything I requested and more. He even came in on his day off to get the deal done!! I was very please with my experience with LHM More

by Bdubois111183
Recommend Dealer
Yes
Employees Worked With
Manny Delgado
Apr 22, 2020 -

Sandia Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Manny and the rest of with our team, and we look forward to working with you again. - Ernie Riach, General Manager

April 21, 2020

Service department Great service and the service person was great. Wait time was reasonable and the social distancing was very much appreciated. I will continue to use t More

by Leprekon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany
Apr 21, 2020 -

Sandia Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Larry H. Miller Toyota Albuquerque. - Ernie Riach, General Manager

April 14, 2020

Great service, very easy to schedule and we are always informed immediately of any items needing replacement. Thank you Toyota we appreciate your customer service More

by V.gonzales23
Recommend Dealer
Yes
Employees Worked With
Michael Andazola
Apr 14, 2020 -

Sandia Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Larry H. Miller Toyota Albuquerque, we look forward to having you as one of our valued customers for many more years to come! Ernie Riach, General Manager

April 12, 2020

Richard did a great job accommodating the current COVID-19 restrictions! He sent great videos and pictures throughout the two days of negotiations. He also communicated via text on the day he was off More

by Ritanderek
Recommend Dealer
Yes
Employees Worked With
Richard Jiron
Apr 13, 2020 -

Sandia Toyota responded

Thank you! Here at Larry H. Miller Toyota Albuquerque, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience working with Richard, and it was a pleasure having you at the dealership. We appreciate your review! - Ernie Riach, General Manager

April 11, 2020

Always friendly and ready to serve Service staff always very friendly and quickly take care of just what I needed and back out the door in minimum time ... no hassles or arm twisting to More

by rustypilot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany
Apr 11, 2020 -

Sandia Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. - Ernie Riach, General Manager

April 09, 2020

The service writer, Matt Perez was ready at my appointment time to get my car serviced. Jeff McDaniels made the necessary repairs and had my car ready for me quickly. All problems were taken care More

by LMartinez
Recommend Dealer
Yes
Employees Worked With
Matt Perez, Jeff McDaniels
Apr 09, 2020 -

Sandia Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We appreciate your business and look forward to helping you again in the future! - Ernie Riach, General Manager

April 06, 2020

Awesome service Always a pleasure doing business with Larry H. Miller Toyota. Professional and Timely service. Friendly staff and knowledgeable team members.Will cont More

by Biggeemzj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Perez.
Apr 06, 2020 -

Sandia Toyota responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Ernie Riach, General Manager 

April 04, 2020

Excellent! Hope dealership never closes!! Maint is top notch.steve medrano, estefan marrujo, and anthony west. Great team! Very professional. Need to keep these guys More

by Ericbennett
Recommend Dealer
Yes
Employees Worked With
Estefan Marrujo, Stevery Medrano, Anthony West
Apr 06, 2020 -

Sandia Toyota responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Ernie Riach, General Manager 

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