Sandia Toyota
Albuquerque, NM
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Everything about this dealership was amazing from sales to the end process. I purchased my vehicle during the mess our country is facing with the corona virus and they served me with great service consider to the end process. I purchased my vehicle during the mess our country is facing with the corona virus and they served me with great service considering all the circumstances. More
They did a decent job this time with my routine oil change and tire rotation. Minus the fact the tires were not rotated correctly wondering how I might know this? Because i had a blow out a while back change and tire rotation. Minus the fact the tires were not rotated correctly wondering how I might know this? Because i had a blow out a while back and i have a brand new tire on the vehicle. I corrected the rotation myself after paying for it at home. Also got home to notice a greasy oily hand print on my freshly washed and waxed passenger side door. 👎🏼 Last time I had my oil changed, tires balanced, and rotated the certified tech failed to mentioned he cracked my wheel center cap it two places either removing it or putting it back on who knows. I didn’t make a big deal out of it and replaced it myself. Another thing that really irritates me is when excess oil isn’t cleaned off or wiped once the oil change is complete. Also replacing the oil filter door on my TRD skid plate does not require the four little screws to be put on with an impact. Upon removal on my own i noticed the threads looking pretty rough and i had a very difficult time removing them. They are supposed to only be torqued to 21 ft-lb. When my concerns were brought to the service mangers attention this time around, he said that he would make sure to take extra care of my truck. I paid $155 for oil change, tire balance check and rotation I think thats a lot. I’m also not asking for special treatment but goodness take your time make sure the simple job is done correctly and take pride in the job you do and don’t create more work for me in the end. In the end this dealer service dept is better than the other Toyota service dept. More
Manny was great to work with. He did everything I requested and more. He even came in on his day off to get the deal done!! I was very please with my experience with LHM requested and more. He even came in on his day off to get the deal done!! I was very please with my experience with LHM More
Service department Great service and the service person was great. Wait time was reasonable and the social distancing was very much appreciated. I will continue to use t Great service and the service person was great. Wait time was reasonable and the social distancing was very much appreciated. I will continue to use them. More
Great service, very easy to schedule and we are always informed immediately of any items needing replacement. Thank you Toyota we appreciate your customer service informed immediately of any items needing replacement. Thank you Toyota we appreciate your customer service More
Richard did a great job accommodating the current COVID-19 restrictions! He sent great videos and pictures throughout the two days of negotiations. He also communicated via text on the day he was off COVID-19 restrictions! He sent great videos and pictures throughout the two days of negotiations. He also communicated via text on the day he was off. One of the easiest vehicle buying experiences. More
Always friendly and ready to serve Service staff always very friendly and quickly take care of just what I needed and back out the door in minimum time ... no hassles or arm twisting to Service staff always very friendly and quickly take care of just what I needed and back out the door in minimum time ... no hassles or arm twisting to do unnecessary work. More
The service writer, Matt Perez was ready at my appointment time to get my car serviced. Jeff McDaniels made the necessary repairs and had my car ready for me quickly. All problems were taken care appointment time to get my car serviced. Jeff McDaniels made the necessary repairs and had my car ready for me quickly. All problems were taken care of and I was in and out un less than an hour. More
Awesome service Always a pleasure doing business with Larry H. Miller Toyota. Professional and Timely service. Friendly staff and knowledgeable team members.Will cont Always a pleasure doing business with Larry H. Miller Toyota. Professional and Timely service. Friendly staff and knowledgeable team members.Will continue to bring all of our vehicles here. More
Excellent! Hope dealership never closes!! Maint is top notch.steve medrano, estefan marrujo, and anthony west. Great team! Very professional. Need to keep these guys notch.steve medrano, estefan marrujo, and anthony west. Great team! Very professional. Need to keep these guys More