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Sandia Toyota

Albuquerque, NM

4.4
1,408 Reviews

10401 Copper Ave. NE

Albuquerque, NM

87123

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Showing 1,408 reviews

June 14, 2020

Very pleased. Roberto took good care of me.. The shop finished my service in a timely manner and Roberto provided a good explanation of the results. The waiting area was comfortable and provided good soc More

by rlehr5
Recommend Dealer
Yes
Employees Worked With
Roberto
Jun 15, 2020 -

Sandia Toyota responded

It's great to hear that Roberto was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Larry H. Miller Toyota Albuquerque! - Ernie Riach, General Manager

June 13, 2020

I was not sure about waiting for my oil change in the waiting area while social distancing is being observed. The dealership did a good job of preparing for their customers. My service was quick and pr More

by kduquette
Recommend Dealer
Yes
Employees Worked With
Ray in Service Advice
Jun 15, 2020 -

Sandia Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. - Ernie Riach, General Manager

June 11, 2020

Wait time for an oil change was ridiculous, 2 and 1/2 hours. Was to get a wash but didn’t get to it, didn’t want to wait any longer. More

by Mitch.carrejo
Recommend Dealer
No
Employees Worked With
Don’t remover name
Jun 12, 2020 -

Sandia Toyota responded

It’s unfortunate to hear that your service experience took longer than expected. We try our hardest each day to provide a quick and easy visit for all of our customers. If there is anything else that we can do for you or if you have any other concerns, please give me a call and I’d be happy to assist. - Tammy Burns, Customer Retention Manager, (833) 798-6885

June 08, 2020

Took vehicle in for routine maintenance and re-call. Car was completed 45 minutes early. Everything seems to be in good working order. Can't wait to go back. More

by anthony33irish
Recommend Dealer
Yes
Employees Worked With
Some guy
Jun 09, 2020 -

Sandia Toyota responded

It's fantastic to hear, Anthony, that we provided you with great customer service while assisting you with your routine maintenance and recall! We truly appreciate the opportunity to do business with you. Thanks for choosing Larry H. Miller Toyota Albuquerque! - Ernie Riach, General Manager

June 04, 2020

Service manager was polite and professional. He explained everything to me that my car needed. The shuttle driver brought me home in a timely manner. And another shuttle driver picked me up when my car was More

by shirleym24
Recommend Dealer
Yes
Employees Worked With
Anthony West, Dave Carrell
Jun 05, 2020 -

Sandia Toyota responded

Thank you for your very kind review, Shirley! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Larry H. Miller Toyota Albuquerque. - Ernie Riach, General Manager

June 04, 2020

Service is always great at this dealership; however, clerk that was assisting me did not have his PPE on correctly. Clerk was wearing a face mask but only covering his mouth and not nose. I was not comf More

by kag12
Recommend Dealer
No
Employees Worked With
Anthony West
Jun 08, 2020 -

Sandia Toyota responded

Hey there, thanks for leaving your review. I’d like to learn more about the situation and get to the bottom of this. Please reach out to me when you get the chance. - Tammy Burns, Customer Retention Manager, (833) 798-6885

June 02, 2020

Rudy and Richard J. were informative, friendly, and helpful while working with my wife and me during the purchase process of our new car. We appreciated their professionalism. More

by Chuck
Recommend Dealer
Yes
Employees Worked With
Rudy Gomez, Richard Jiron
Jun 02, 2020 -

Sandia Toyota responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road.- Ernie Riach, General Manager 

June 01, 2020

Larry H. miller is an amazing dealership! The sales and service department is very helpful and made my experience great! I will be going back! More

by kitkatcarrell
Recommend Dealer
Yes
Employees Worked With
Adrian Monsanto, Dave Carrell, Dave McDowell, Michael Andazola
Jun 01, 2020 -

Sandia Toyota responded

Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle! - Ernie Riach, General Manager 

May 28, 2020

Stress Free This was a very stress free purchase. Rudy was very pleasant to work with. Gave allot of information and had good insight on the car. This is the s More

by richer128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Gomez
May 29, 2020 -

Sandia Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Enjoy your new vehicle! Ernie Riach, General Manager

May 22, 2020

Rear brake issue still not addressed properly since last year, I took it back May 19th this year but same issue when applying the brakes the vehicle feels like driven in a bumpy road. Rear brake drum shows More

by Mayomarjocubero
Recommend Dealer
Yes
Employees Worked With
Ray Macias, Anthony West
May 23, 2020 -

Sandia Toyota responded

Thank you for your business and this review. We're sorry to hear that you weren't fully satisfied with your experience. Please don't hesitate to reach out to us directly to discuss the issue. - Ernie Riach, General Manager

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