Sandia Toyota

Exceptional service! SANDIA Toyota Dealership exceeded expectations with knowledgeable staff, transparent processes, and unparalleled professionalism. Junior Cruz and tea SANDIA Toyota Dealership exceeded expectations with knowledgeable staff, transparent processes, and unparalleled professionalism. Junior Cruz and team delivered a seamless buying experience. Highly recommended!" 5/5 stars More

Great agent, Kuya Gabe, and excellent service. The entire process was smooth and hassle-free. The entire process was smooth and hassle-free. More

Best customer service I’ve ever acquired Mel Bray is hands down the best salesman I’ve ever worked with five star for Mr Bray hands down the best salesman I’ve ever worked with five star for Mr Bray More

Very pleased with the sales personnel and the overall experience in purchasing our new vehicle. experience in purchasing our new vehicle. More

Extraordinary customer service. Mel B and DuaneH provided 5 star service all the way through! Mel B and DuaneH provided 5 star service all the way through! More

Adrian Baseer Noorestani was very pleasant and helpful. He was knowledgeable regarding the car we bought and provided us accurate information He was knowledgeable regarding the car we bought and provided us accurate information More

Sandia’s customer lounge is well equipped. The staff are friendly. The manager staff are friendly as well. The staff are friendly. The manager staff are friendly as well. More

On December 8th, 2024 I traded in a 2024 Camry Hybrid for a 2024 RAV4 Hybrid Limited at Sandia Toyota. I did not get a good deal. Mostly my fault but I felt rushed. What's amazing is that Mel Benally, the sa a 2024 RAV4 Hybrid Limited at Sandia Toyota. I did not get a good deal. Mostly my fault but I felt rushed. What's amazing is that Mel Benally, the sales person just disappeared after the sale. This also happened at American Toyota when I purchased the 2024 Camry Hybrid in February 2024. They don’t seem to know you once you drive off the lot and they’ve received their commission nor do they feel any responsibility to respond to calls or emails. I was promised window tint for the entire vehicle only for me to find out it’s only the 2 front windows (rest is already tinted glass). After a week and a half of Mel not returning phone calls or emails, I called and spoke with someone else. Mel called 2 days later to setup tint appt. That is finally done. More importantly and still unresolved as of 01/07/25, one month later the Camry loan has still not been paid off by you. I have now had to make two $1000 payments on a car that you possess. I am out $2000 because your finance department doesn’t seem to think it is necessary to be expedient to pay off the loan to avoid me having to make payments on a car that I no longer have possession of and for you to get the title for that car. It has now been a full month and many phone calls, emails and visits and still no resolution. I have notified Nusenda Credit Union several times and was told they didn’t have any paperwork from you. Finally, on 12/31/24 I went to Nusenda to see what could be done about getting the Camry loan paid off. They called at least 3 times that day without satisfactory or any responses. It has now been sent up to their management. I have never had this much trouble or aggravation buying, financing or getting a loan paid off since I started buying cars in 1973. What is going on at your dealership? Why should this be so difficult and take so long? At the very least I am owed $2000 by Sandia Toyota. Please contact me. More

Mike Zappia was thorough and helpful. His manager Annalise made the purchase easy as well. His manager Annalise made the purchase easy as well. More